Reedman Toll Auto World

I trustvReedman with all work performed on my vehicles I think that they care about there customers and do there very best to keep my vehicle in good condition think that they care about there customers and do there very best to keep my vehicle in good condition More

Just awesome people to deal with I will always take my Jeep there for service Jeep there for service More

Drew was super he was patient and super helpful. Minimum is stupid and you should change that. Minimum is stupid and you should change that. More

I recently had a highly disappointing experience with Reedman Toll that compelled me to share my story. Over the course of two months, my car was in their possession for repairs, and the whole ordeal has Reedman Toll that compelled me to share my story. Over the course of two months, my car was in their possession for repairs, and the whole ordeal has left me deeply dissatisfied. Initially, I was informed that I would have to pay for a diagnosis to identify the problem with my car. I reluctantly agreed, assuming it was a necessary step towards resolving the issue. Once the diagnosis revealed a faulty fuse box in the trunk, I was quoted a repair cost of $600. However, my disappointment grew exponentially when, after two months, Reedman Toll contacted me with an apology, admitting that they had failed to notice the damaged wires leading to the fuse box. To my shock, they now demanded a staggering $4200 for the necessary repairs. In an attempt to resolve the situation, I reached out to the manager, hoping for some understanding and assistance. Regrettably, the manager's response was disheartening. They absolved themselves of any responsibility, claiming that I had caused the damage and therefore, they would not cover any of the costs. This entire experience has left me feeling frustrated, taken advantage of, and deeply dissatisfied with Reedman Toll's service. As a customer, I expected professional and competent service, accurate diagnostics, and fair pricing. Unfortunately, none of these expectations were met. I urge potential customers to exercise caution when considering Reedman Toll for their automotive needs. My personal encounter highlights a lack of attention to detail, poor communication, and a refusal by the management to take responsibility for their mistakes. It is disheartening to witness such a disregard for customer satisfaction and loyalty. I hope that my review serves as a cautionary tale for others and helps shed light on the need for Reedman Toll to improve their service standards and take accountability for their actions. More

Very nice people, he recommended very good cars in our price range. Overall amazing experience. price range. Overall amazing experience. More

My sales associate, Bob, was extremely knowledgeable and friendly. I didn’t feel pressured or intimidated. He was helpful in getting me exactly the car I wanted. friendly. I didn’t feel pressured or intimidated. He was helpful in getting me exactly the car I wanted. More

Advisors were great and very pleasant to deal with, greeted me and were on top of my repair ! greeted me and were on top of my repair ! More

Great and quick process. Staff was extremely friendly. Nick was easy to explain any concerns. Staff was extremely friendly. Nick was easy to explain any concerns. More

We have been customers of Reedman and now ReedmanToll for over 30 years. Our family has purchased many cars and have always used their parts and service departments. We have never been disappointed. over 30 years. Our family has purchased many cars and have always used their parts and service departments. We have never been disappointed. More

Great customer Service, my car was in and out in a timely manner. Reedman always takes care of all my vehicles. manner. Reedman always takes care of all my vehicles. More