Reedman Toll Auto World

I brought my 2016 Jeep Renegadehere due to a sunroof issue (not closing) they were able to recreate the issue (shocker) its broken. They then proceeded to tell be that they were going to clean and oil t issue (not closing) they were able to recreate the issue (shocker) its broken. They then proceeded to tell be that they were going to clean and oil the track and I would have to pay $250 even if it didn’t fix the problem even though I told them that the roof was grinding to a halt. Not sure what their definition of a bumper to bumper warranty is it usually covers everything between the bumpers to put it simply. They have had my car for a week and still not fixed. Against my better judgment I purchased from this dealer now I am stuck with the worst service department ever. Due yourself a favor purchase from another dealer other then Reedman Toll. More

Reedman Toll Chevy Service department is the worst. Had a scheduled appointment confirmed via email. Showed up for the appointment and was told I would have to wait 90 minutes before they would even look at scheduled appointment confirmed via email. Showed up for the appointment and was told I would have to wait 90 minutes before they would even look at my truck. Service department was rude service manager was even worse. More

Jill Gamble is the devil .... worst regional manager very unfortunately. Reed man toll is a joke I don’t recommended anyone to waste there hard earned money , not worth it. very unfortunately. Reed man toll is a joke I don’t recommended anyone to waste there hard earned money , not worth it. More

Are you kidding me?! In late July, I brought it my 2020 Jeep Wrangler to have the dealership replace a tire that was flat (< one month after I purchased said vehicle). Fast forward to early September AND Jeep Wrangler to have the dealership replace a tire that was flat (< one month after I purchased said vehicle). Fast forward to early September AND I still had not heard about a replacement for my flat tire. Needless to say, I have been driving around with a flat tire on my back! After speaking with the service manager (Kyle) and asked about my replacement tire. Apparently, they had it but NEVER call me- 6-7 weeks later!!! I told Kyle, I have a 42-month lease with you guys AND I am going to be coming back to your dealership for the next 40+ months, THIS is not how I want to start my relationship with this dealership! xxx More

Do yourself a favor and avoid the Subaru service center and RT at all costs!! I paid almost $3,000 on service on my vehicle only to have to go to another mechanic to fix their mistakes. I reached out to th and RT at all costs!! I paid almost $3,000 on service on my vehicle only to have to go to another mechanic to fix their mistakes. I reached out to the service manager to discuss my issues (I had a comprehensive list), and never received even a response back, let alone an attempt to make things right. Their staff is not friendly, helpful or communicative. It’s nearly impossible to even get in touch with them. Do not trust RT with your vehicle, I can guarantee it will not be taken care of. More

Ryan is very unprofessional, unpleasant and hard to deal with. No communication about the work being done to my car. Go to pick it up and he tells me they had to do "other stuff" which added 1700 to the bil with. No communication about the work being done to my car. Go to pick it up and he tells me they had to do "other stuff" which added 1700 to the bill without calling me. AVOID THIS PLACE AT ALL COSTS!!!!! And they left tools under my hood, this place is a joke. More

Do NOT have your car service here. I had to have work redone after they worked on my car. Dominick Santoli will rip you off. redone after they worked on my car. Dominick Santoli will rip you off. More

2021 Jeep Grand Cherokee purchased 7 days ago. The NAV is not working. I called the sales person hoping to immediate attention. Response: call service. Asked if they have loaners. Response: call service. I c not working. I called the sales person hoping to immediate attention. Response: call service. Asked if they have loaners. Response: call service. I called service “first come first serve”! No consideration for a 7 day old car with a NAV not working. Called prior dealer. Route 1 Jeep in Lawrenceville, NJ. (this is my second JGC) “Yes here is your appointment” “Yes! We have a loaner car for you More

Zero stars Dropped off my pristine 1 year old Limited X with 1500 miles on it to get an oil change. Literally just cleaned it again this weekend and it was spotless. It took 7 hours for them to get to it with 1500 miles on it to get an oil change. Literally just cleaned it again this weekend and it was spotless. It took 7 hours for them to get to it and get back to me. Even better, there were grease finger prints all over the hood, the fenders and dirty grease smeared on the door sill on the driver’s side. The best part, they spilled oil on the top of the front headlight under the hood and it ran down the entire front of the truck. To top it off the girl at the cashier got smart with me because I didn’t realize where I was supposed to pick up my keys. She told the customer in front of me that I need to learn how to read signs. I was standing right there and she was loud about it. At least the service person was nice and gave me my keys. I paid for these services in my lease. Free oil changes. I wish I hadn’t. I don’t want to ever bring my truck back there again. Basically the worst experience I’ve ever had at any dealership. But don’t go by what I say. See for yourself. More

DO NOT GO TO REEDMAN TOLL! One star because I can’t give less than that! I was interested in purchasing a 2019 Dodge Grand Caravan SXT. I called to check availability and make an appointment. Mike Bowers a less than that! I was interested in purchasing a 2019 Dodge Grand Caravan SXT. I called to check availability and make an appointment. Mike Bowers answered the phone and repeatedly called me sweetheart & started trying to use pushy sales tactics. I called back and said I’d work with anyone but him! I was connected with Justin Larwa. Justin called twice while I was en route to make sure I was still coming in to the appointment, even though I confirmed the day before! The parking lot sucked as far as signage to navigate the 185 acre lot. Once inside, my boyfriend and I had to navigate a maze of showrooms to find where we needed to go. We passed 15 people, and none of them so much as greeted us. I had to wait in line to ask someone how to find Justin. Justin asked for my financial information before offering us a seat. He didn’t offer us a drink of water (though we were obviously parched from the hike around the dealership in the heat), or have the van pulled around so we could see it. He left us for an hour, disheveled my paperwork, and LIED and said I was approved, but needed to put money down. In the same sentence, he told me that the van was sold. He then told me that they had another one that was 4 years older, with more miles, for the same price! When I expressed my dissatisfaction, he was completely unempathetic & rambled on about how he wanted to make a sale! Don’t waste your time going to Reedman Toll! The next day, I went to a different dealership. I drove home in a Dodge Grand Caravan SXT, with more bells and whistles than the one at Reedman Toll, at a payment that worked for me! They went above and beyond to make sure that I got what I wanted and that I was happy. Skip Reedman and go elsewhere! More