Reed Nissan - Service Center

Worst service desk experience I've ever had. Staff was too lazy to even take my money, much less work on my car. See my longer review on Google. Staff was too lazy to even take my money, much less work on my car. See my longer review on Google. More

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Warning! !!!!! We left our vehicle there to be serviced and they were negligent and did not lock the doors. When we picked up the car the next day, everything !!!!! We left our vehicle there to be serviced and they were negligent and did not lock the doors. When we picked up the car the next day, everything in the car was stolen. The service manager said it was not their fault. The dealership has done nothing and has never reached out to me. The investigation showed someone going into my vehicle with the video surveillance showing their negligence. I find this to be appalling and I am warning you not trust these people. I have made many phone calls and sent numerous emails With no response whatsoever!!!!! I have purchased seven vehicles from this dealership and this is how they treat people. More

I went to the dealer to have a quart of transmission fluid to my 2017 Nissan Versa Note. In talking to the service writer I explained that I had purchased 5 quarts of transmission fluid along with a f fluid to my 2017 Nissan Versa Note. In talking to the service writer I explained that I had purchased 5 quarts of transmission fluid along with a filter and o ring from there two weeks before to have my mechanic service it. He had not notice the 5th quart. The service writer stated that there wasn't a filter on the transmission and two other service writer agreed with her. We then had to go the the parts guy who remembered me and show them that indeed it did take a filter. They then stated a shop price of 247 to add a quart since it would take an hour to cool down.. I won't go back to someone that doesn't know their product More

took my 2008 Nissan Titan for a simple transmission service at Reed Nissan in Orlando, FL. The service advisor informed me that the truck was low on transmission fluid and I agreed to have the service service at Reed Nissan in Orlando, FL. The service advisor informed me that the truck was low on transmission fluid and I agreed to have the service performed and the fluid filled up. However, one week later, while driving in Texas, the transmission failed. I parked the truck at a motel across the street from a Nissan dealership in Beaumont, TX, where the service technicians determined that a high pressure hose had not been properly replaced and had a crack, causing transmission fluid to leak rapidly. I contacted Nick R. at Reed Nissan in Orlando, but he stated that they were not responsible and would not help me. I am now stranded in Texas with a damaged transmission caused by Reed Nissan, with no help or assistance from the dealership. More

Brought my 2020 Nissan Altima in for my second oil change at 7400 miles. Drove my car home to find oil was leaking out of the oil pan drain plug washer. I took my car to a closer Nissan Dealer who confirmed at 7400 miles. Drove my car home to find oil was leaking out of the oil pan drain plug washer. I took my car to a closer Nissan Dealer who confirmed that Reed Nissan had damaged the washer during the oil change. I had to pay for another oil change plus the washer for something that Reed Nissan created. My calls to Reed Service Dept go unanswered. This dealership has really gone downhill since I bought the new car in July 2022. Their salesman told me they had only 5 new cars in their lot and no business. I can see why they have no business with the manner in which they treat their customers. Shame on Reed Nissan. Buyer beware! More

Abysmal service department. Long-time Reed Nissan customer (3 vehicles purchased). My 2021 Rogue with 15,600 miles would not start. Had it towed in and the dealership said th Long-time Reed Nissan customer (3 vehicles purchased). My 2021 Rogue with 15,600 miles would not start. Had it towed in and the dealership said the fuel pump had to be replaced BUT, the part was on backorder and delivery would be 6 months or more. This, for a nearly brand new car, mind you. What about a rental vehicle so I have something to drive? Oh, sorry, there are no Nissan vehicles to be found in Orlando to rent. The service rep, whom I won't name, was indifferent and unapologetic. Wrote to the Reed Nissan General Manager. No response. After a week of this I got in touch with the service manager who, surprise, found a replace part at another Nissan dealership and a rental Nissan at a Hertz office across Colonial Drive at Sun State Ford. I will never again do business with Reed Nissan. My recommendation: do not under any circumstance do business with this company. More

I am here today at reed Nissan “It is terrible Service “ Simply oil change “my car drive smooth . Now !! All of a sudden my CV Joint is bad the car is new .hum did they sell it to us like this ,That t “ Simply oil change “my car drive smooth . Now !! All of a sudden my CV Joint is bad the car is new .hum did they sell it to us like this ,That the ? Need to be answer . They told us 3 hour we come back they toldbus it now ready . I is a scam they are trying to get us to buy a car . It not going to happen . They should have courtesy cars ,The Quality of the Salem are good but the Service is (BAD) “.” Recommendation if you buy a car from here get “your service done at another dealership “ More

The car that i'm currently driving is the 2nd car that i bought from Reed Nissan, Bad customer service is all that i can remember from Reed Nissan. I regretted the decision, I will never, ever again buy a bought from Reed Nissan, Bad customer service is all that i can remember from Reed Nissan. I regretted the decision, I will never, ever again buy another Nissan. On January 12, I went there to do oil change, the lady on the cashier got pissed simply because I told her there has been a problem on the system, for the past few months they couldn't find my name in there and I have not collected any points. Very impolite, nasty attitude she made a scene, everybody on the line behind me was shocked. I asked to talk a manager, I explained to him my question to the lady, he find out Yes there's a problem for more than 7 months they have not added any points for me. At the end, I realized this is not the first time I experience such a bestial behavior at Reed Nissan, And I refuse to spend my money to a business that's not values its customer. I traded my car the same day, I bought a Toyota. Reed Nissan is not a company that i will never do business with again. More

Hello My Name Is Althea Farquaharson and I’m the owner of a 2016 Nissan Rogue my rear view mirror broke took it to Reed Nissan and was told that the mirror came with the windshield so therefore I need a new a 2016 Nissan Rogue my rear view mirror broke took it to Reed Nissan and was told that the mirror came with the windshield so therefore I need a new windshield which come with the rear view mirror I was a bit reluctant but I said ok, Now they change the wind shield And I was told I now have pay for a mirror I was so hurt to see I trusted these people and they lied to me and totally ripped me off and it’s my understanding they could have just change the mirror and not my wind shield and I’m now out of almost $1400 which I don’t have this is so wrong and I have to make it known. More