Reed Nissan

Horrible experience Do not buy a car from Reed Nissan Orlando. James Johnson is a horrible salesperson. I made the mistake and bought a car for my son from Reed Nissan 2 Do not buy a car from Reed Nissan Orlando. James Johnson is a horrible salesperson. I made the mistake and bought a car for my son from Reed Nissan 2 months ago. The car has shut off while my son is driving it, has electrical power steering issues and the AC is about to stop working because the compressor needs to be changed. I took the car back to Reed Nissan because they told me before I purchased it that they do an inspection and fix any issues. We all know now that is a lie. When I got there, the Manager told me he was going to see what they could do. While I was sitting waiting for the Manager to come back, James Johnson who sold me the car saw me sitting there. I told him what was going on. Can you believe he printed all the sales documents and went and told the Manager not to help me with anything because I didn’t buy extended warranty? Which salesperson would try to not help a customer? Whatever you do, do not buy a car from James Johnson. If I had known that’s what he would do, I would not have told him what was going on. I bought a 5 year old car. I don’t expect to have issues with it the first month I bought it especially when I was told that an inspection was done and everything is good. It’s just crazy that they sold me a car with that has all these problems and the Manager made James Johnson talk him out of making it right. More

Great Experience Kyle G was assisting me in looking for a new Armada. He was very professional and courteous. I was very impressed with his way of conducting business. Kyle G was assisting me in looking for a new Armada. He was very professional and courteous. I was very impressed with his way of conducting business. He is an outstanding individual and a great asset to Nissan. More

Helpful service I was helped by Juan Franco. He took his time helping me decide what car was for me. It’s like he know what I was looking for without me saying a word I was helped by Juan Franco. He took his time helping me decide what car was for me. It’s like he know what I was looking for without me saying a word. He showed what customer service really is. With service like that, I’ll recommend everyone. More

service and sales took vehicle for oil change. Chatting with Luis Silva. Found Luis to be an asset to the Dealership both in sales and service. Had difficulty contact took vehicle for oil change. Chatting with Luis Silva. Found Luis to be an asset to the Dealership both in sales and service. Had difficulty contacting Nissan after service was performed. For some unkown reason my calls were disconnected. Twice in two days I had to call Luis who directed me to someone who addressed my concerns. Would have liked it if I found a Luis Silva in other businesses. More

Tyler Feeser is one of the best salesman out there he worked with me for 10 hours and got me into a beautiful new car i thought I never would have saw myself in!! is one of the best salesman out there he worked with me for 10 hours and got me into a beautiful new car i thought I never would have saw myself in!!!!!! I went in for a 370z and walked out with a Nissan altima SR More

Michael - courteous and upfront answering questions/advising Went in because of a recall. Michael was quick to answer questions and clarify some doubts. I left there sooner than expected. That's always good wh Went in because of a recall. Michael was quick to answer questions and clarify some doubts. I left there sooner than expected. That's always good when taking a car in for service. More

Just purchased a new car! Reed Nissan gave us a great deal on our 2019 Nissan Armada. Colin Sullivan was very knowledgeable. He took into consideration our budget and our needs Reed Nissan gave us a great deal on our 2019 Nissan Armada. Colin Sullivan was very knowledgeable. He took into consideration our budget and our needs, and he was really trying to get us exactly what we needed. Would recommend him to anyone looking for a car! More

Warranty They don't honor warranties on vehicles, battery went bad at 21 months of owning the car and they won't replace it. Warranty book says different. Don' They don't honor warranties on vehicles, battery went bad at 21 months of owning the car and they won't replace it. Warranty book says different. Don't get warranty service here go elsewhere. More

John, the Service Manager is the GREATEST!!! John, the Service Manager and Brian were ABSOLUTELY AMAZING!!!! They were very honest with me and made me feel like they cared about my situation. John, the Service Manager and Brian were ABSOLUTELY AMAZING!!!! They were very honest with me and made me feel like they cared about my situation. More

Fraudulent Service Made an appointment for 9am. Vehicle wasn’t taken in until 9:50. Asked to speak to management. Not one on site. Lead service tech said they take a Made an appointment for 9am. Vehicle wasn’t taken in until 9:50. Asked to speak to management. Not one on site. Lead service tech said they take appts and walk ins at the same time regardless of online appointment times. More