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Reed Nissan

Orlando, FL

2.4
544 Reviews
Reed Nissan Orlando is a full-service new and used car dealership serving drivers near Kissimmee and Sanford, FL. For nearly seventy years, drivers in the Orlando area have counted on Reed Nissan Orlando for their automotive needs. Since our opening in 1950, our team has been committed to delivering customer service excellence, from our no-pressure shopping environment and knowledgeable staff, to our highly competitive prices that save Floridians money and time.
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3776 West Colonial Drive

Orlando, FL

32808

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Showing 544 reviews

March 17, 2014

My experience with Reed Nissan was fantastic! Thanks to Sales Consultant, Axel Machin. He made me feel confident that I was making the best decision in purchasing from that dealership. Service was wonderfu More

by jasjoc513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 18, 2014 -

Reed Nissan responded

Welcome to the Reed Nissan family and congratulations on your new Sentra! Axel is indeed a wonderful member of the Reed Nissan team and we are very pleased to hear that you were provided with excellent customer service. We'll be sure to share your kind words with Axel and the rest of the staff. Thank you for choosing Reed Nissan; we look forward to serving you for many years to come.

March 16, 2014

Wasn't planning to purchase, just browsing...Shawn was able to negotiate a deal I couldn't refuse. Truly finance anyone, believe me!! Thanks Shawn! More

by Rhandi21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Rodgers , Shawn Rodgers
Mar 17, 2014 -

Reed Nissan responded

Thank you for choosing Reed Nissan and congratulations on your new vehicle! Shawn truly is a wonderful asset to the Reed Nissan team and we are thrilled that we was able to find you the perfect deal. We look forward to having you as part of the Reed Nissan family for many years to come. Thank you.

March 11, 2014

I' am a very satisfied customer. Axel Muchin was a great sale man he help me pick out a fantastic car. Axel attitude was great. I highly recommend him as good sale man, and I will being recommending o More

by JAMS17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Axel Machin
Mar 17, 2014 -

Reed Nissan responded

Congratulations on your new vehicle and welcome to the Reed Nissan family. We appreciate you taking the time to share your experience, and for your kind words about Axel. If you need anything, please do not hesitate to contact us. Thank you and congratulations again!

February 15, 2014

It might be good for regular services but coming back to have it detailed sucks. I bought it on 02/6/2014 left that night. Got told it needed cleaned and got asked what time id be back friday. I was very cl More

by heatherlhodgdon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Menendez
Mar 06, 2014 -

Reed Nissan responded

Thank you for your review. We appreciate receiving feedback from our customers, in an effort to grow as a premier dealership in the Orlando area. We would like the opportunity to reach out to you to speak with you personally further, in an effort to work toward an ameanable solution. We truly do want you to be happy with each and every visit to our dealership. We do hope to have the opportunity to speak with your husband or you very soon. Thank you.

January 10, 2014

I went to Sutherlin Nissan in April 2013 and purchased a Nissan Sentra. WORST CUSTOMER SERVICE. I started servicing the Sentra at REED NISSAN which was closer to my house.. they were friendly and had ex More

by satisfiedcustomer0909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed, Abdel, Marvin, Jesse, Andrew
Jan 13, 2014 -

Reed Nissan responded

Congratulations on your new Nissan Altima! You will absolutely love the Altima. Thank you for taking the time to share your recent experience at Reed Nissan. We strive for exceptional customer service with each visit, and it is great to hear that our staff was able to do just that. We’ll be sure to pass your kind words along to our staff, and we look forward to serving you for many years to come. Congratulations again.

December 31, 2013

Jose Menendez is a power worker. I kind of felt sorry about how hard I was making him work not to remind you he had 3 other ppl waiting on him but he made sure I didnt leave that lot until I had what I w More

by msBaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Menendez
Jan 13, 2014 -

Reed Nissan responded

Congratulations on your new vehicle and welcome to the Reed Nissan family. We are thrilled that Jose was able to provide you with excellent customer service throughout the process and that we were able to find the perfect vehicle for your needs. We look forward to serving you for many years to come. Congratulations again and happy new year.

December 08, 2013

Jose was very helpful and worked very hard to make sure i ended up in a car i was happy with. I plan to purchase all future cars from Jose. More

by sarariley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Menendez
Dec 09, 2013 -

Reed Nissan responded

Congratulations on your new vehicle and thank you for choosing Reed Nissan. We appreciate you taking the time to share your experience, and we’ll be sure to pass your kind words along to Jose and our staff. We look forward to having you as part of the Reed Nissan family for many years to come. Thank you.

November 10, 2013

We have purchased 5 vehicles over the last several years from Robert Keene. His professionalism has been nothing short of amazing. In fact, we have never had a problem with any of the staff and would like t More

by 1unhappycamper1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Keen
Nov 11, 2013 -

Reed Nissan responded

Thank you for sharing your kind words about Robert and our staff. As the premier Nissan dealer in Orlando, we strive to provide exceptional customer service with each visit, and it is wonderful to hear that Robert has been able to do just that over the years. We truly appreciate having you in the Reed Nissan family and we look forward to serving you for many more years! Thank you.

October 29, 2013

I' am a very satisfied customer. Jose was a great sale man he help me pick out a fantastic car. Jose attitude was great. I highly recommend him as good sale man, and I will being recommending other's More

by nakisha3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Menendez
Oct 29, 2013 -

Reed Nissan responded

Congratulations on your new vehicle and welcome to the Reed Nissan family. We strive to provide exceptional customer service with each visit, and we are thrilled that Jose was able to do just that. We appreciate you taking the time to share your experience, we’ll be sure to pass your kind words along to Jose and the rest of the staff. Thank you.

October 29, 2013

My son came to your service center to have his scheduled oil done, was sold $594.58 worth of service that wasn't needed. Jesse Santiago, in my view, took advantage of my 17 year old son by selling him a com More

by johngillen68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Santiago
Nov 12, 2013 -

Reed Nissan responded

Thank you for reaching out to us. We understand that you were able to speak directly with Guy recently, and we appreciate you taking the time to speak with him. We hope that we have been able to restore your trust in our business and we are very sorry for any miscommunications. If you have any other questions or concerns, please do not hesitate to contact us. Thank you again for reaching out to us and have a wonderful week.

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