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Reed Nissan

Orlando, FL

2.4
544 Reviews
Reed Nissan Orlando is a full-service new and used car dealership serving drivers near Kissimmee and Sanford, FL. For nearly seventy years, drivers in the Orlando area have counted on Reed Nissan Orlando for their automotive needs. Since our opening in 1950, our team has been committed to delivering customer service excellence, from our no-pressure shopping environment and knowledgeable staff, to our highly competitive prices that save Floridians money and time.
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3776 West Colonial Drive

Orlando, FL

32808

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Showing 544 reviews

May 08, 2014

Fantastic Experience Fastest deal I have ever experienced. There was not back and forth with a haggle. I told them what I could do and they made it happen. Jose was espe More

by jockey0314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Menendez
Jun 20, 2014 -

Reed Nissan responded

Congratulations on your new vehicle and welcome to the Reed Nissan family. As the #1 Nissan dealer in Florida we strive for exceptional customer service with each and every visit. We are thrilled that your experience with Jose was a great one and we look forward to serving you for many years to come. Thank you!

April 25, 2014

how a $20 thousand Altima lost $20 thousand in 5 months I am writing about my stepsons experience with this dealer he is so fed up with this dealer that he wants no more contact with them. He was a good cus More

by barpearl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not known
Jun 20, 2014 -

Reed Nissan responded

Thank you for contacting us. In an effort to work with the customer, our General Manager, Aaron Hill has reached out numerous times via phone. Mr. Hill has not received any response. Due to privacy laws concerning customer information we can only discuss issues or concerns with the owner of the vehicle. We would appreciate the opportunity to work with the customer further, but the buyer needs to get a hold of us, as we have not been able to reach them in several attempts. Thank you and have a great day.

Jun 20, 2014 -

barpearl responded

according to my stepson mr. Hill has NOT reached to talk to him. this may look good for reed Nissan but it is far from being truthful

April 18, 2014

Axel was great! Axel was super friendly and not pushy at all! We've all had that car salesman that just won't take no for an answer, and it is horrible. We didn't eve More

by abowers3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 21, 2014 -

Reed Nissan responded

Thank you for your kind words about Axel. We look forward to having you as part of the Reed Nissan family. Thank you and have a wonderful day.

April 17, 2014

Great experience! This is my second time buying a car so I already had an idea of what to expect. I called the dealership and spoke to a Mariana Coneo where I made my a More

by Marie16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariana Coneo, Cesar Robles
Apr 17, 2014 -

Reed Nissan responded

Congratulations on your 2014 Nissan Sentra; you will absolutely love it. We'd like to welcome you to the Reed Nissan family. We are also thrilled to hear that our staff was able to provide you with exceptional customer service throughout your purchase experience, and we look forward to serving you for many years to come. Thank you.

April 11, 2014

worse customer service I purchased a 2013 from these guys over 7 months ago, and back then getting the car was like pulling teeth! After that ordeal i'm finally trying to re More

by orlando23rd
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Didn't have the opportunity to speak to anyone yet, still waiting
Apr 21, 2014 -

orlando23rd responded

As of now I have been to Reed to address this issue, and thankful with crossed fingers I believe it's being resolved.... Kenny seems like he's genuine at this point, but until every thing is resolved I'll leave this situation open.... I must admit Kenny is working to make sure the Reed Nissan name is maintained as a great company, so far he has been forth coming with all information to help me out.... Thanks

April 01, 2014

Ronald Madelon very good employee Ronald Madelon was very helpful finding my car. He was concerned about my needs what I was looking; first he helping find a car in my price range that More

by kediki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Madelon
Apr 14, 2014 -

Reed Nissan responded

Welcome to the Reed Nissan family and congratulations on your new vehicle. We'll be sure to share your kind words with the rest of our staff. We look forward to having you as part of the Reed Nissan family for many years to come.

March 31, 2014

Mr. Ronald was very helpful finding my car first he helping find a car in My Price Range that was reliable and very nice he was very dealership, about the car making sure I was satisfied and that I was More

by DwaynePeart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Madelon, Ron Madelon
Apr 14, 2014 -

Reed Nissan responded

Thank you for sharing your experience and congratulations on your new vehicle! We are very pleased that Ron was able to help you find the perfect vehicle to fit your needs. Congratulations again and thank you.

March 30, 2014

shareka wright wonderful experience at reed nissan Mr.Ron M was very patient kind courtesy and took time to walk around in the rain with me and my baby he was even nice enough to have an umbrella and m More

by Shareka87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Madelon
Apr 14, 2014 -

Reed Nissan responded

Congratulations on your new vehicle and welcome to the Reed Nissan family. We are thrilled that Ron was professional, attentive and friendly throughout your shopping experience. We'll be sure to share your review with Ron and the rest of our staff. We look forward to having you as part of our family for many years to come. Thank you.

March 30, 2014

Went in to dealership expressing to ronald there were two other cars at different dealerships i wanted to see. I was Expecting the hard sell and holding my keys scenario,to push for the close ( well this did More

by AdamDombrosky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Madelon
Apr 14, 2014 -

Reed Nissan responded

Thank you very much for your kinds words about Ronald, we'll be sure to share them with our staff. Most importantly, congratulations on your new vehicle! If there is anything we can do, please do not hesitate to contact us. We'd like to welcome you to the Reed Nissan family. Thank you.

March 25, 2014

After dealing with many local car dealerships I decided to purchase from Reed Nissan. Alex Machin assisted me with my purchase, making the process smooth and easy to understand. With a great attitude and More

by cmaldonado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 27, 2014 -

Reed Nissan responded

Congratulations on your new vehicle and welcome to the Reed Nissan family. It's wonderful to hear that Axel was able to provide you with knowledgeable, professional and timely customer service. If you ever need anything, do not hesitate to contact us. Congratulations again and thank you!

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