Reed Nissan

This dealership sucks we called to ask if the car we looking for is still available.ashley told us is still available so we drove 20 miles to see the car we like as soon as we called to ask if the car we looking for is still available.ashley told us is still available so we drove 20 miles to see the car we like as soon as we got there they told us the both car was sold after we spoke to Ashley 20 mins ago, and then jay help us to find the car we want the car we like and he even help us out really good anyways to make the story short he told us that we are approved so we pay them the down payment then we went to pick up our son by then the paperwork will be done. (this is after 1 hour waiting) we got back to the dealership. They told us is not approved. After we paid and congratulate us..there's a salesman John his a bit arrogant and he thinks his the xxxx and his giving us the round around anyways and told us it's gonna take days for him to figure it out, we don't recommend this dealership at all we worked in the hotel bussiness and the word of the mouth goes fast we will definitely tell our experience to everyone. They took the $500 down payment and then after they took the money they telling us we have some issues. The worst part robert keen try to give our situation to someone else he didn't have the xxxxx to face us and tell us and apologize for the inconvenience yet he made us wait 20 mins We figured he was busy we went outside there he is instead of helping us He was SMOKING with the other sales manager name JOHN. Overall very unprofessional and I just want whoever the owner of this establishment you should do a clean up and definitely get rid of Robert keen. More

"Pleasure doing business at Reed Nissan" We went shopping at Reed Nissan for a preowned vehicle for our son. Our salesperson Zack Keller was extremely helpful and knowledgeable from the momen We went shopping at Reed Nissan for a preowned vehicle for our son. Our salesperson Zack Keller was extremely helpful and knowledgeable from the moment he met us at the front door. Zack knew all about Reed's new and preowned inventories. He helped us find the perfect vehicle in a Certified Preowned 2014 Nissan Sentra. Our son loves his "new" Sentra. Thanks again to Zack and all the folks at Reed Nissan for making car buying a pleasurable experince! More

Loving our new Rogue My husband and I went into the dealership to check out the Nissan Rogue. We were met by John V as soon as we got out of our car and he instantly est My husband and I went into the dealership to check out the Nissan Rogue. We were met by John V as soon as we got out of our car and he instantly established a professional and friendly rapport with us. We were not going to buy anything that day but after doing business with John, we decided to just go ahead and purchase the car that was in the showroom. WE ABSOLUTELY LOVE IT! Thanks John! I recommend anyone going with John. (Josh) Valessano. He was conscientious of our privacy and did no t hover over us, yet he made us feel at home. One thing that I really liked about him was his candor and honesty. He really, seemed very honest and upfront with us. He was not pushy nor did he try to feed us a line of xx about the dealership or the the cars. He really seemed to listen to both our needs. Thanks for a great experience John! Cyndee & Andrew S. Orlando FL PS. Our finance person was Robert Keen. NO COMMENT More

Remarkable Customer Service I purchased my Nissan Altima with Chris Wiseman at Reed Nissan and he was extremely helpful. Straight to the point and very informative! I haven't com I purchased my Nissan Altima with Chris Wiseman at Reed Nissan and he was extremely helpful. Straight to the point and very informative! I haven't come across a lot of people that make a purchasing experience favorable but Chris was great. No pressure, very caring and knowledgeable! If your looking for someone with great customer service I would recommend you see Chris Wiseman! I know I'll be sending more people your way! More

I Love Reed NIssan!!! If you are in the market for a new vehicle and not sure where to go I highly suggest making a visit to Reed Nissan on Colonial. From the second I walk If you are in the market for a new vehicle and not sure where to go I highly suggest making a visit to Reed Nissan on Colonial. From the second I walked in the door to the moment I drove my beautiful Rogue off the lot I was treated with a level of care and concern you don't typically see in your average sales staff. I wasn't treated as just another customer, but almost as if I was family. I could tell my salesman Elvis has a real passion for what he does and for people in general and it made the entire experience seem seamless and stress free. Not only my salesman Elvis.... but the finance manager, the GM, the service department, and every other employee I made contact with all had a smile on their face and looked eager to help anyone that walked in the door. I know without a doubt if I or anyone I know is in the market for a new vehicle I will send them straight to my guys at Reed Nissan! More

Excelent If you look for really good customer service , go for JAY GONELL. Excelent sales person honest . helpful. He cares about my needs and do all his effor If you look for really good customer service , go for JAY GONELL. Excelent sales person honest . helpful. He cares about my needs and do all his effort to make my dream come true More

No pressure! I was helped by Jay Gonell at Reed Nissan and not a single time did he ever try to pressure me into buying a vehicle from him. He only gave me the fac I was helped by Jay Gonell at Reed Nissan and not a single time did he ever try to pressure me into buying a vehicle from him. He only gave me the facts! We came in looking for a 2014 Used Rogue, but the deals were so good on a new Rogue that we got a NEW 2016 Rogue SV. This vehicle is a thing of beauty! Seriously, go see Jay, he will take care of you and will most of all HELP YOU! You will not be disappointed! I even did my due diligence and called other Nissan stores to make sure I was getting a great deal, the other stores even said I was be a fool to pass up a deal from Reed. You won't be sorry, you will though, get a great vehicle for a great price! More

Great!!! After purchasing 3 cars with Nissan, we decided to visit Nissan for our 4th purchase and it went great as usual!!! Our consultant Jay Gonell was pheno After purchasing 3 cars with Nissan, we decided to visit Nissan for our 4th purchase and it went great as usual!!! Our consultant Jay Gonell was phenomenal! Mom end up purchasing a 2016 Nissan Rouge! Thanks Nissan for your once again, great services! More

Purchased a 2016 Nissan Altima As soon as I pulled up in this dealership I had Jay Gonell with his enthusiasm and energy sprint right up to me like he was about to tackle me. He is As soon as I pulled up in this dealership I had Jay Gonell with his enthusiasm and energy sprint right up to me like he was about to tackle me. He is a very friendly and professional person. He went out of his way to explain all of my Q and A's. He went out of his way to find the best rates for me. He is a heavy hitter for this dealership. He took 1 hour showing me loads of cars to find what best suites me. I just want to say thank you for making this experience great and me purchasing my new car. Will recommend this dealership to my friends and families. More

Purchase a 2016 Nissan, Rogue Jorge Gossett, I just wanted to say thank you, for working so hard, to earn my business, you didn’t give up, even when things became tough, you stu Jorge Gossett, I just wanted to say thank you, for working so hard, to earn my business, you didn’t give up, even when things became tough, you stuck with it, and turned the situation around. I would also like to thank your Reed Nissan team mates, who also helped to make this sale a success: Vincent Wallace, Brian Wood, Robert Keen, Nick Rodriguez, and Aaron Hill. Because of this team work, I’m loving my new 2016 Nissan Rogue and appreciate that your team kept the following "Nissan Customer Promises" to me: 1. Respecting my time. 2. Marketing your products and services honestly. 3. Employing a professional and well trained staff, who worked hard to make this deal right. 4. Maintaining a clean, comfortable and modern facility. 5. Providing a clear explanation of the pricing and paperwork to me. 6. Delivering my vehicle clean with a full explanation of features. 7. Treating me like a guest in your home. Sincerely, Stephanie S. Milan More