Reed Nissan

Vince and Dwayne are the best !!!!! I was a young single mom, first time car buyer and from the first time I sat down with Vince Mancuso he really made me feel like he actually truly car I was a young single mom, first time car buyer and from the first time I sat down with Vince Mancuso he really made me feel like he actually truly cared about my needs and assured me he would make it happen, well he did make it happen because I am now in my brand new 2017 Nissan Pathfinder SV and my kids and I LOVE LOVE LOVE it. I came from a 22% interest rate car that I was upset with and he got me out of that car and into my brand new pathfinder when he honestly did not even have to help me. I can't say enough words for Vince and Dwayne they will be the only people my family or I ever deal with in the future, my family has dealt with reed Nissan for over 30 years(Dwayne) and we are always satisfied with their customer service they have treated us like family for many many years, and all our family drives Nissans and would never go to a different dealer. THANK YOU THANK YOU THANK YOU VINCE and DWAYNE, what you did for my family I could never thank you enough !!!! :):):) More

Amanda Makos & Jeffrey Urena Let me start off by saying all the people at Reed Nissan are courteous and professional. My salesperson Jeffrey Urena is the best. Not only did he Let me start off by saying all the people at Reed Nissan are courteous and professional. My salesperson Jeffrey Urena is the best. Not only did he impress me with his professionalism, he was very thorough explaining the whole process from beginning to end, answered any and all questions with honesty and went above and beyond to make the car buying experience stress free and easy. Also I want to send a big shout out to my 1st contact and Reed Nissan online representative Amanda Makos. Because of her professionalism, knowledge and courtesy, I decided to take the next step and visit the sales floor. I highly recommend Reed Nissan to any and everyone. Contact Amanda online or call Jeffrey. - Vanessa White More

Wheel came off car after driving home and back to dealership The service manager Joey displayed insensitive and accusatory behavior while not valuing customer satisfaction or safety. I spent over $2K to have The service manager Joey displayed insensitive and accusatory behavior while not valuing customer satisfaction or safety. I spent over $2K to have a catalytic converter and four oxygen sensors changed on 8/24/17 due to a diagnostics test and sound I was hearing. After picking the car up from the dealer the morning of 8/25/17, I still heard the sound as I was driving home. I immediately called and talked to a service rep who told me the road test guy should have mentioned the noise and I could bring the car back at my earliest convenience. I had to go to work soon so I finished driving the car home, parked it in my garage and drove my wife's car to work instead. After work, I began driving my car back to the dealership. While driving back to the dealership, my front driver's side tire came off while I was driving on the road. Fortunately, I was not injured but my vehicle was damaged. After having the vehicle towed to Reed Nissan and inspected again, the service manager Joey made no apologies and said he could only offer a $100 discount and a free alignment on new repairs, unrelated to the wheel coming off and that totaled over $2K. Ironically, the new repairs, unrelated to the wheel coming off were not reported to me when I had the catalytic converter and oxygen sensors replaced nor was a diagnostic tests recommended. However, one technician said he hear another sound coming from the vehicle, noticed rust and other issues underneath the vehicle but it was not mentioned to me verbally or in writing. When I asked why my wheel came off the service manager Joey said he was unsure, it couldn't have been that way when I left the dealership and that "maybe someone has it out for me." Again, NEVER go to this dealership for service! More

Poor service e bhgfffggghbhghghhgghgggggggvv Customer benefits or service is geared to those who are believed to be ready to purchase a new vehicle...individuals are very nice, but it's a fake ni Customer benefits or service is geared to those who are believed to be ready to purchase a new vehicle...individuals are very nice, but it's a fake niceness More

Amazing sales & service the best place from start to finish i enjoyed the professional & quick process everything was fast & no dealer games or tactics i appreciate all the h the best place from start to finish i enjoyed the professional & quick process everything was fast & no dealer games or tactics i appreciate all the hard work More

Jays customer service is excellent!! Jay did an excellent job working with us. He made me and my wife feel comfortable and treated us like family. We got approved for a 2017 Nissan Altima Jay did an excellent job working with us. He made me and my wife feel comfortable and treated us like family. We got approved for a 2017 Nissan Altima. Looking forward on working with Jay in the future. More

Nissan Sentra Lemon Bought my car about two ana a half years ago. Problems from about three months later. The transmission has been replaced twice. Still experiencing Bought my car about two ana a half years ago. Problems from about three months later. The transmission has been replaced twice. Still experiencing the same problem. Took my car for regular service at 9 this morning. I was told I need to change the break n air filter. Great. It is almost 2 o'clock so I called to be told they are replacing my transmission again. I am so passed to put it lightly. These people is just waiting g for my warranty to to run out to diagnose the real problem. Shame on you REED NISSAN. I must say the complaint is not the person I dealt with he was great Danny was great. It's the company. More

Car purchase Jay was friendly and informative we felt very comfortable with him! Great experience! Thank you Jay for your sweet energy! It was a pleasure working w Jay was friendly and informative we felt very comfortable with him! Great experience! Thank you Jay for your sweet energy! It was a pleasure working with you! More

If you have a problem no one calls you back. Any problem you have no one calls you back!! was assured by CUSTOMER LOYALTY that I would be contacted by a manager and sales person. no contact for 2 Any problem you have no one calls you back!! was assured by CUSTOMER LOYALTY that I would be contacted by a manager and sales person. no contact for 2 days. I purchased a CERTIFIED PRE OWNED VEHICLE with 7200 miles!!!!! Many problems no contact be very careful buying from REED NISSAN!! More

Awesome Sales Consultant and Dealership I purchased my Versa with this dealership back in January 2013. Was exceptionally happy with the service, so when my daughter needed a car, decided t I purchased my Versa with this dealership back in January 2013. Was exceptionally happy with the service, so when my daughter needed a car, decided to take her back to this dealership on Saturday 7/22/17. Jay Gonell was amazingly patient, no pressure, listened to her needs and made it happen for her! She is now the proud 1st time owner of a Versa 2017. Jay in finance was just as helpful and Robert was excellent, doing all the paperwork with her. AWESOME TEAM and an exceptional sales consultant - thank you Jay for making Cassy's dream a reality! With sincere thanks and appreciation Sandy More