Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
34 Reviews of Reed Nissan Clermont - Service Center
Sort by
September 28, 2015
FINALLY ! The owners of this dealership finally got their service department right !! I refused to continue using their service dept 2 years ago. I was driving The owners of this dealership finally got their service department right !! I refused to continue using their service dept 2 years ago. I was driving several miles from my home to get my car serviced . I received an an email announcing the new management and thought I would give them ONE more try .WOW what a difference an educated service manager will make ! Kudos to the owners for finding Bob Suranovich, a true diamond in the rough and I'm happy I can now keep my money in my community once more ! More
by Happy to be home !
Employees Worked With
Bob Suranovich
September 25, 2015
TERRIBLE Service Department TERRIBLE service! Do not allow them to work on your car. I went in for an oil change and to find out why my check engine light was on. They kept it TERRIBLE service! Do not allow them to work on your car. I went in for an oil change and to find out why my check engine light was on. They kept it overnight to do a diagnostic to find out and when my husband picked up my car, the gas gauge was broken. Not only did they not find out what was wrong with my car, but they expect me to pay $500+ to repair the gas gauge. Beware if you go there! They are only after your money! 10/13/15 Update: An update to my initial complaint. My gas gauge was actually not "broken" but "stuck". My neighbor, who is a mechanic, repaired it with a $3 magnet. The gauge works fine. To think that a $3 magnet repaired the stuck gas gauge and Reed Nissan wanted to charge me $500+ to replace the cluster. Evidently their "trained" technicians are interested in saving the customer money, or even repairing their vehicles unless it costs a lot of money. They had my car for over half a day and they couldn't figure out what needed to be done. A rip off!!! More
by Crystal
Employees Worked With
Bob Suranovich
August 30, 2015
Poor at best Unresponsive, could care less, makes excuses vs solutions to problems. Countless issues came up during my service visit including them losing my car Unresponsive, could care less, makes excuses vs solutions to problems. Countless issues came up during my service visit including them losing my car and then lying about the delay. I am amazed they are in business, but I guess they are the only game in town if you want a Nissan. The GM...walks around like he is better than everyone...just a bad culture all around. More
by Pepe18
Employees Worked With
Brian Longacre, Bob Suranovich, Phoebe Naprava
August 21, 2015
Very Pleased I took my 370z to Clermont Nissan for some body work. The Service Manager ensured that my experience was top notch. Very pleased at the final produc I took my 370z to Clermont Nissan for some body work. The Service Manager ensured that my experience was top notch. Very pleased at the final product. More
by sirwin007
Employees Worked With
Bob Suranovich, Alexis Ventura
