34 Reviews of Reed Nissan Clermont - Service Center
More exercise than I need First i was sent to service, then to parts, then back to service and once again tho parts. After ringing the bell the parts clerk arrived to the wi First i was sent to service, then to parts, then back to service and once again tho parts. After ringing the bell the parts clerk arrived to the window. when i asked if he had the part i needed he replied Yes i have Two in stock; but let me check. Upon return he had none but i could order it and it would arrive in a couple of days. I then ask how much for the part he said about $230 when i asked if that would be the total he said no there was an additional charge form the service department of approximately $240 to reprogram and would take about three hours. t another dealership i received the part & programming for $278 More
Excellent Customer Service I came in for an oil change and I left with a brand new car. My warranty was expired and I'm hoping to avoid additional maintenance downstream. Colin I came in for an oil change and I left with a brand new car. My warranty was expired and I'm hoping to avoid additional maintenance downstream. Colin and Kyle were very helpful. More
A Christmas miracle . On 11/26/2018 I went into Reed Nissan in Clermont to keep my daughter accompanied while she services her car. During the waiting period we had deci . On 11/26/2018 I went into Reed Nissan in Clermont to keep my daughter accompanied while she services her car. During the waiting period we had decided to view the vehicles on the lot when Ms. Allison Lazoo approached us; extremely nice soft-spoken lady. She showed us several cars and so on, mind you I was there only as support for my daughter. I saw a car that I loved, she gently asked me if I wanted to run the numbers and see if anything happens; let me give you a bit of my background- I have bad credit period. Well to make a long story short, after they returned saying I need a co-signer or a down payment I said no worries as that is what I was expecting. Behold he comes Jay, and he understood my situation and stated "let me see what I can do" within less than 5 minutes he returned stating I was approved with Zero down, my tears rolled down my face and I was in shock. The manner in which I was treated was amazing, they acted as if they knew me, really knew me as a person, not a customer. But it didn't end there; I had no money with me nor in my account- zero! They made a miracle before I knew it, I had a car and insurance, insurance assisted by one of their own- who does that--- Reed Nissan of Clermont that's who. The services was amazing, the staff was outstanding and the length they all went through to make my dream a reality can only happen at Reed Nissan of Clermont. They granted me another chance in life to be independent. If you are looking to buy a car, please visit Reed Nissan of Clermont- you won't regret it. Best customer services ever!!! Look for Jay, Allison, Berk & Jamie = these are Supper Stars! Thank you, Reed Nissan of Clermont, for granting me a Wonderful Christmas Gift, Blessing to all. Happy Holidays More
Rip off.. told me $3500 for repairs cost me $70 part from au My minivan Nissan quest started to shake and run rough engine light came on. Took it AutoZone they scanned it and computer showed needs camshaft sense My minivan Nissan quest started to shake and run rough engine light came on. Took it AutoZone they scanned it and computer showed needs camshaft senser I did not have time to replace it my self so I though I'll drop it off at Nissan Clermont Reed and spoke to johanthan he said he will call me... He called he said it needs some new gasket or compression issue with oil and price is $3500! Yes three thousand and five hundred dollars.. I informed him I took it to AutoZone and it needs a senser. He started telling me 100 things that it's not it.. even though computers in cars don't lie they tell the truth unlike mechanics at Reed Nissan of Clermont they are big fat unethical liers!!.. they even charged me $99 for fake diagnoses fee.!!. I bought the part from autozone and took me 10 mintues to put it in by looking up a YouTube video and it's been. A week the vibration and engine light is gone runs like new cost me $70!!. Stay away from this shady unathecial place. They will rip you off no ethics nothing..heartless I feel bad for people who get thair cars repaired there. More
Issue Resolved? Bob has called issue should be resolved--hopefully. Too bad Andy is gone. Not yet resolved, but I am hopeful. Going back on Tuesday--hopeful Bob has called issue should be resolved--hopefully. Too bad Andy is gone. Not yet resolved, but I am hopeful. Going back on Tuesday--hopeful More
Service Department I brought my car in for AC repair- they broke the dash board and did not fix it. When I brought it to the manager's attention, he said he would fix i I brought my car in for AC repair- they broke the dash board and did not fix it. When I brought it to the manager's attention, he said he would fix it as a "courtesy." He was impatient and acted like I was bothering him. I paid over $800 for the overall repairs- and I was leaving with cosmetic damage. I told him that I should get a loaner car while they fix what they broke, he said he could not provide one. More
100% CUSTOMER SERVICE SATISFACTION Reed Nissan Clermont 16005 FL-50, Clermont, FL 34711 ????? 01/14/2016 - For your Nissan's next maintenance service or repair(s), Reed Nissan C Reed Nissan Clermont 16005 FL-50, Clermont, FL 34711 ????? 01/14/2016 - For your Nissan's next maintenance service or repair(s), Reed Nissan Clermont located at 16005 FL-50, Clermont, FL is the place to go for top of the line customer service satisfaction. Their entire Service Dept. from their Service Director, Servicemen to Service Technician (Mechanics) and any others not mentioned; value you from the moment you call, drive up and drive away. Their overall professionalism merits in excellence as they not only listen to your needs but rather understand your concerns while exerting their efforts in getting to the root of the problem. This is my 2nd visit to this location and in which I happily travel miles to get here, passing by many other service locations along the way, and that is all fine with me because every single mile driven to get to this location is very well worth it, as here I am sure that when I leave I will be 100% satisfied. Therefore, I highly recommend this location to all. A special "Thanks" to Reed Nissan Clermont - Service Director Bob Suranovich and Servicemen Scott Young & Nelson Scarver for their attentiveness, time and dedication. Sincerely, MariCarmen R. More
Good service dept My wife went in with a noise in brakes. The staff was very patient with my wife while she called me to consult on the work recommended. They didn't pr My wife went in with a noise in brakes. The staff was very patient with my wife while she called me to consult on the work recommended. They didn't pressure or make her uncomfortable . I really appreciate the respect for my wife and the honesty on the work that needed to be performed . More
Best Service and sales staff I have experienced I highly recommend this dealership for your next purchase or service visit. The staff was highly professional and knowledgeable and provided stellar I highly recommend this dealership for your next purchase or service visit. The staff was highly professional and knowledgeable and provided stellar service in a clean ,courteous and presentable environment. I will be purchasing my future vehicles from this 5 Star facility as I am a Nissan customer for life. Great Job! More
Excellent staff and service! Very impressive dealership. The service is incredible, and the staff is very friendly and accommodating. Thank you Nissan! Looking forward to all my Very impressive dealership. The service is incredible, and the staff is very friendly and accommodating. Thank you Nissan! Looking forward to all my future visits. More