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Reed Nissan Clermont - Service Center

Clermont, FL

2.4
34 Reviews

34 Reviews of Reed Nissan Clermont - Service Center

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March 04, 2019

More exercise than I need First i was sent to service, then to parts, then back to service and once again tho parts. After ringing the bell the parts clerk arrived to the wi More

by jerrym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Francisco Gomes
January 25, 2019

Excellent Customer Service I came in for an oil change and I left with a brand new car. My warranty was expired and I'm hoping to avoid additional maintenance downstream. Colin More

by meldub14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Blackwell and Colin Sullivan
November 27, 2018

A Christmas miracle . On 11/26/2018 I went into Reed Nissan in Clermont to keep my daughter accompanied while she services her car. During the waiting period we had deci More

by Evie2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Lazoo, Berk, & Jamie, Jay Gonell
January 21, 2018

Rip off.. told me $3500 for repairs cost me $70 part from au My minivan Nissan quest started to shake and run rough engine light came on. Took it AutoZone they scanned it and computer showed needs camshaft sense More

by Car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Perry
January 30, 2017

Issue Resolved? Bob has called issue should be resolved--hopefully. Too bad Andy is gone. Not yet resolved, but I am hopeful. Going back on Tuesday--hopeful More

by Steven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Feb 02, 2017 -

Reed Nissan Clermont responded

Steven, we appreciate you for taking the time to share your opinion regarding your recent visit with our Service department. We strive to provide each and every guest with exceptional service, and we’re discouraged to read of your negative experience. Please reach out to our Service Manager, Bob Suranovich directly at 352-708-4841 ext. 208 so that we can try and reach a resolution. We value our customers above all, and our goal is to keep our business relationship strong.

February 24, 2016

Service Department I brought my car in for AC repair- they broke the dash board and did not fix it. When I brought it to the manager's attention, he said he would fix i More

by Just a customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Suranovich
Feb 29, 2016 -

Reed Nissan Clermont responded

Thank you for taking the time to share your experience. It’s unfortunate to hear that you had a difficult time with our service department. We strive to provide our guests with excellent customer service and we regret that you did not experience that standard of service. Although we feel that we’ve operated in good faith in this situation, we would like to offer you a complimentary oil change as a gesture of our goodwill. Please contact Bob at (352) 227-1050 ext. 208 for arrangements.

January 15, 2016

100% CUSTOMER SERVICE SATISFACTION Reed Nissan Clermont 16005 FL-50, Clermont, FL 34711 ????? 01/14/2016 - For your Nissan's next maintenance service or repair(s), Reed Nissan C More

by Angel1Eyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Scarver, Bob Suranovich, Scott Young
Jan 18, 2016 -

Reed Nissan Clermont responded

Thank you for the feedback and the kind words about our Service Department. We appreciate you taking the time to share your experience. We’ll be sure to pass your thoughtful words to Bob, Scott, Nelson and the rest of our staff. We strive to provide excellent customer service with every visit, and we are pleased to hear that your experiences have been just that. We also appreciate the length of travel you take to reach us and we look forward to seeing you again in the future. Thank you.

October 25, 2015

Good service dept My wife went in with a noise in brakes. The staff was very patient with my wife while she called me to consult on the work recommended. They didn't pr More

by grateful husband
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 03, 2015 -

Reed Nissan Clermont responded

Thank you for taking the time to share your experience here. We are very pleased that your wife and you felt our quality of work and communication on repairs was excellent. It is our goal to provide exceptional customer service with each visit to our dealership. Do not hesitate to contact us with any questions. Thank you again.

September 28, 2015

Best Service and sales staff I have experienced I highly recommend this dealership for your next purchase or service visit. The staff was highly professional and knowledgeable and provided stellar More

by beatles2pcola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Suranovich
Sep 28, 2015 -

Reed Nissan Clermont responded

Thank you for sharing you recent experience and welcome to the Reed Nissan Clermont family. It is our goal to provide exceptional customer service with each visit and we look forward to serving you for many years to come. Thank you.

September 28, 2015

Excellent staff and service! Very impressive dealership. The service is incredible, and the staff is very friendly and accommodating. Thank you Nissan! Looking forward to all my More

by spf13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith, Bob Suranovich
Oct 14, 2015 -

Reed Nissan Clermont responded

Thank you for the kind words and taking the time to share your experience. We truly appreciate it. Have a great day!