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Reed Nissan Clermont
Clermont, FL
335 Reviews
Reed Nissan Clermont is a full-service Nissan dealership that proudly caters to drivers and car buyers from Leesburg, Clermont and Orlando, FL. Our Nissan dealership joined the Reed Nissan family in 2015, which boasts decades of expertise in serving the greater Orlando area. The Reed Nissan family's commitment to serving Central Florida communities is unwavering, from our dealership services to our involvement in the community through programs like the Reed Nissan HOPE Project and Reed Nissan Pet Rescue Project. We are excited to have the opportunity to provide the same level of customer service excellence, low prices and extensive selection of Nissan vehicles and services to drivers here in Clermont, FL and neighboring Leesburg. Whether you are shopping for a competitively-priced new Nissan or used car or seeking top-quality auto maintenance for your current vehicle, turn to Reed Nissan Clermont!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 335 reviews
July 24, 2017
Purchasing a new car From the moment you walk in the door your staff was nothing but professional and very knowledgeable. No one was pushy or overbearing.You dealership wa From the moment you walk in the door your staff was nothing but professional and very knowledgeable. No one was pushy or overbearing.You dealership was a pleasure to do business with. More
by Glynis
Employees Worked With
Miguel Santiago, Eddie Perta, Carlos Vargas
July 19, 2017
Fantastic Experience Had a great experience purchasing new Nissan Rogue 2017 from this place. Tinu and Davis were great to work with. Very knowledgeable and straight forwa Had a great experience purchasing new Nissan Rogue 2017 from this place. Tinu and Davis were great to work with. Very knowledgeable and straight forward. I will definitely buy from here in future. More
by Nirav Brahmbhatt
Employees Worked With
Davis
July 17, 2017
Well worth the time spent getting the car we wanted! 2017 Nissan Rogue Sport With very few Sports available upon introduction of this model in the Orlando area, Eddie Peralta and Rudy Gil both went out 2017 Nissan Rogue Sport With very few Sports available upon introduction of this model in the Orlando area, Eddie Peralta and Rudy Gil both went out of their way to find the model we wanted with the specs we required. It took them less time than what we expected to find our special car and they transferred it in from many miles away. Your follow up in delivering the car was as fantastic as your effort to drive us to your east dealership to test drive the car. Going out of your way to sell us made the big difference in closing the deal. Great Job! More
by jimzaidy
Employees Worked With
Bob Suranovich, Rudy Gil, Eddie Peralta, Robert “Ziggy” Vanseghi
July 03, 2017
Thank you for all your help Ruby Gil and tony shouman We had a problem with our bill and Tony said he was going to help us out. Rudy should us a new a car and always answer our questions. When we seen it We had a problem with our bill and Tony said he was going to help us out. Rudy should us a new a car and always answer our questions. When we seen it was too much money Tony worked around us so we can be happy. At the end of the day we got a new car and very help with the customer service with Tony and Rudy showed us around the car make sure we understand everything that the car has and Tony answer all our questions thank you so much More
by Mindy
Employees Worked With
Tony shouman and Rudy Gil
June 26, 2017
EXCELLENT EXPERIENCE!!! I have had the most amazing experience with Reed Nissan of Clermont this weekend. Tony Shouman (Finance Manager) and Ray Cook (Salesman) took excelle I have had the most amazing experience with Reed Nissan of Clermont this weekend. Tony Shouman (Finance Manager) and Ray Cook (Salesman) took excellent care of my mother and I! They both took their time to explain every detail of the process and made sure that we felt like we were part of the Nissan family before the ink dried on the contracts. I will highly recommend EVERYONE I know to Tony and Ray moving forward and will continue to do more business in the future with them. Thank you so much Reed Nissan of Clermont for an EXCELLENT experience!!! More
by Shanece Newman
Employees Worked With
Ray Cook, Tony Shouman
June 03, 2017
car buying experience I want to thank Mr. Kendall Coleman in helping me to find the right car for me ! I am a happy customer and he is a salesman that i would recommend I want to thank Mr. Kendall Coleman in helping me to find the right car for me ! I am a happy customer and he is a salesman that i would recommend anytime ,professional , not pushy , even was able to heIp me get the right car insurance for my car from Mr. Jorge Valido that has office right in dealership.To all at Reed that helped me through the process of car buying thanks again! excellent 5 star service Mr. Kendall Collman! and Mr.Jorge Valido! More
by car 15
Employees Worked With
Kendall Coleman- my salesman-excellent 5star !, Amine Abide, Eddie Peralta
June 01, 2017
Not really a place where you can get good service I bought 2 Nissans at Reed Nissan in Clermon, FL and Finance Manager tried to rip me off hiding all possible warranties in the amount of over $6000 on I bought 2 Nissans at Reed Nissan in Clermon, FL and Finance Manager tried to rip me off hiding all possible warranties in the amount of over $6000 on each vehicle. After raising my concerns and making big deal out of it with a Manager finally all warranties were taken off. Now one of my new Nissans have AIRBAG light on and rear door latch does not open side doors. So I set up appointment for service on Friday May 26th 2017 . Next day Nelson who accepted my vehicle for service called and talked to my Office Manger and broke the news that latch not working in those Nissans is a pretty common thing ( ?!) and that airbag light is on because front seat was removed and if I want to get it fixed - it will be over $400 and will not be covered under the warranty. Seat was never removed from that car - I even don't know how to do it ! Not to mention that why would I want to remove seat in that car? I tried to call multiple times to get status of that vehicle. One person who picked up the phone said that does not want to get involved and Nelson is no where to be found and does not respond to voice messages. I still do not have my vehicle back nor anybody knows what is going on. It is over a week now and I have no idea when I will get it back. This is probably worse of the worse customer service I ever experienced. More
by holmatt1
Employees Worked With
Nick Rodriguez
May 28, 2017
Car Lease We had the pleasure of working with Edwin Sanchez. He contacted us regarding our upcoming lease expiration and the options and promotions currently ma We had the pleasure of working with Edwin Sanchez. He contacted us regarding our upcoming lease expiration and the options and promotions currently made available. He was attentive and helpful with our lease option.and placed us in a beautiful car. I would highly recommend working with him and will return for future leases or purchases for sure! More
by DBruton03
Employees Worked With
Edwin Sanchez
May 22, 2017
Unfair and Deceptive Business Practice I acquired in April 2016 a Nissan Sentra 2016 SV with which I was quite happy due to the performance and quality of the vehicle. On March, 16 2017; I acquired in April 2016 a Nissan Sentra 2016 SV with which I was quite happy due to the performance and quality of the vehicle. On March, 16 2017; I went to the Reed Nissan to service the car in which I was paying 341 dollars a month. While I was waiting for my car, I was approached by a salesman named Victor asking me if he could help me in anything. I told him that I was fine and he insisted that he could make a trade on this car and leave me with an Altima SR 2017 due to some fabulous rebates and would surely pay the same or less as what I was currently paying. I told him that I needed not to change my vehicle but to buy a second vehicle for my wife. He shared with me that I could make a trade for my car for a better one where I would pay the same and then I would get a certified Pre-Owned vehicle in which I would be paying between 150 and 200 dollars a month due to an offer that they had at the dealership at that time. We made the negotiation and at the end of the trade for my vehicle it turns out that I will have to pay about 425 dollars for the new car. After that was already signed and my car delivered I was informed that the best offer they have for my wife's vehicle is a Nissan Sentra 2014 valued at about 10,000 dollars with a payment of $ 338 monthly. I shared with Victor that this isn’t what he promised and that it would had been better then to stay with my vehicle Sentra SV 2016 for which I was paying $ 341. He told me that already he had asked in finance and that first the business of the trade was already done and second it did not suit me that way. As you could see, we were badly advised by an unfair and deceptive business practice in which the salesperson had taken advantage of our good faith to harm us not only in the present but in our future. When the first bills arrived at the house of what we owe between the two cars and realize what the cars are worth in the market we realized that in truth we were victims of fraud and very bad advice due to the vividness of the seller for wanting to sell two vehicles when in fact he only needed to sell one. When I went to the dealer; I owed around $ 16,000 in the Sentra 2016. The new car with all the rebates was about $ 20,000 when you see the offers on the Internet; both in Reed Nissan and other dealers. This could have been only $ 36,000 that I supposed to owe if I only bought one car versus almost $ 52,000 I owe right now and I have a Nissan Sentra 2014 that I do not trust. If the salesperson and the dealer really wanted to advise us in a clever way and appreciate us as loyal customers, we would have recommended to stay with the Nissan Sentra 2016 SV that is still in its facilities and to acquire a new Altima SR 2017 that is now on offer until with a 25% discount on about $ 21,000 less debt affecting our future. On May 9, 17; I spoke with Nick Rodriguez (General Sales Manager) explaining the case to which he replied that he understood my case, that unfortunately he was not in that moment of the negotiation, that he clearly understood that the salesperson should had sold me a single car instead of two but that unfortunately could no longer help me with the case due to the time that already went by. He advised me to come back in July when the Credit Unions would have an event at the dealer to try to help me but I know it will not be beneficial for me since the debt is already on my name. This situation is badly affecting our peace of mind, our emotional balance and our future as a family in top of being an unfair sales practice where the business took advantage of me in an unfortunate situation due to the bad advice of one of its employees Since they still have my old 2016 Nissan Sentra SV at the dealer, I expect for them to go back and cancel this negotiation if possible and only sell me an Altima 2017 honoring the offers that they have available with all the rebates. In this way I will keep paying $ 341 for the Sentra 2016 SV that I had plus the monthly payment of the new Altima at the market price with all the rebates. More
by Daniel Infantini
Employees Worked With
Victor Pagan and Tony in Finance , Nick Rodriguez, Anarisa Krishnadatt, Eddie Peralta
May 19, 2017
AMAZING EXPERIENCE!!! Best experience! Everyone was amazing and treated you like family! Something was wrong with the car I was looking at and when I didn't like the option Best experience! Everyone was amazing and treated you like family! Something was wrong with the car I was looking at and when I didn't like the options I had they gave me something even BETTER! My credit is poor but they made it possible abd I drove away in a practically new 2016!!!!! A car I never would have looked at because it was out of my price range! They were able to get me great monthly payments that I could afford:) I will definitely be back in the future:) David was great as well as all the other staff!!!! Great job👍👍👍👍👍 ?? ???????? More
by Malarie
Employees Worked With
David, Amine Abide
