Reed Nissan Clermont

Had a great experience buying our new Nissan. Staff was all courteous and friendly and worked with us to get a great deal. Our salesperson was Hasnae and we enjoyed dealing with her. She was prof Staff was all courteous and friendly and worked with us to get a great deal. Our salesperson was Hasnae and we enjoyed dealing with her. She was professional, knowledgeable, fun and very helpful with all our needs. Thank you to everyone who made our purchase such a success and we will recommend to anyone who we know that is looking to purchase a vehicle! More

Hasnae was exceptional and knowledgeable about their Nissan product. She was intelligent and showed genuine interest in helping us choose the best vehicle as well as worked with our budget and need. The Nissan product. She was intelligent and showed genuine interest in helping us choose the best vehicle as well as worked with our budget and need. The whole team exhibited professionalism as we went through the process that lead to us driving off the lot in a brand new 2024 Nissan Sentra! If you're looking to buy a Nissan, Reed Nissan is highly recommend. See Hasnae who was absolutely wonderful. 5 stars to her and 5 stars to that team! More

Recently (late July 2024) visited the service department at this Nissan dealership & was disappointed in the waiting room area compared to other dealerships. It seemed to be 3rd rate where other dealership at this Nissan dealership & was disappointed in the waiting room area compared to other dealerships. It seemed to be 3rd rate where other dealerships service department waiting room treat their customers like future purchasers of new cars. In this waiting room they only had coffee & water free for customers. Others offer a lot more and they're significantly more appealing & comfortable for us. It is apparent this area wasn't given much though on creativity and in desperate need of redesigning. I also was disappointment that their charge for a diagnostic was north of $200.00 & I walked away feeling like I was robbed! I visited a Toyota dealership new this dealership last year for my Lexus & the cost of the repair was very high & I chose not to do the work & their service advisor said no charge for the diagnostic. In this economy we're living in it's always nice to know some dealership understand and do the right thing! Not this dealership! I will not be returning here and recommend others to look at other dealerships that are more customer focused. I'm in senior management position for over 20 years & I've always said to my employees if your days starts at 7:30 am & you arrive near 7:30 "You're Late"! I arrived at this dealership @ 7am for a 7:30 appointment & noticed lots of their mechanics arrived after 7:25...not good! Maybe it's a reflection of their management but not good! Other dealerships I've been to the employees are there at least 15 minutes early! The only positive was the Service Advisor was professional. However, when I asked another service advisor where my car was 30 minutes after my car was taken she (young lady) replied with an attitude kind of like she was perturbed I even asked - not good! More

This 5 stars goes to Advisor Jose Leon, you represent the commitment and dedication regarding attention to the clients who are going to receive a service. I congratulate you for the award you received since commitment and dedication regarding attention to the clients who are going to receive a service. I congratulate you for the award you received since you deserve it according to the service I received. The experience has been different and I understand that the other colleagues in the Service, I do not doubt that they also have the commitment and dedication. More

Poorest run dealership ever. Scott was the worst FIRST CONTACT for them as well. Very negative and full of what isn't covered and what I'd need to pay to get anything done. If Scott was the worst FIRST CONTACT for them as well. Very negative and full of what isn't covered and what I'd need to pay to get anything done. If you are considering this place DONT. Response from a manager said he was going to get with me. He never did. I Amat Jenkins Nissan in Leesburg. Such a night and day difference. Very professional, went over my "bumper to bumper warranty and what it actually covers. Again I SAY DO NOT GIVE REED YOUR BUSINESS More

I spoke with them for a few days on a particular car that I had been interested in. Finally we drove from space coast to Clermont in 5 :00 traffic because they made us feel that car would be gone. We get the I had been interested in. Finally we drove from space coast to Clermont in 5 :00 traffic because they made us feel that car would be gone. We get there and they tell us we just missed it yet nobody called us. We should have just left then, however they swore to us they would make it right and get us into something reasonable that we would love. We had to leave to go to work and that was half a week ago they ran our credit lots of times but no phone call no nothing I called and texted them no answer. They could not even give us a quick email that we obviously were not worth their time. Horrible business practice they really were a disappointment. Especially after wasting our time to drive 80 miles each way to show up for a car they knew was already sold. More

The have a good variety of new and used cars for sale. Great service experience overall and reasonable prices. Great service experience overall and reasonable prices. More

very professional easy to deal with the sales department and the finance manager gave me a very good interest rate. and the finance manager gave me a very good interest rate. More

AHMAD HAMDAN IS THE BEST SALESMAN AT REED NISSAN OF CLERMONT. HE FIGHTS FOR THE BEST DEAL, HE IS A SAINT IN THE CAR BUSINESS BECAUSE HE IS HONEST AND KIND. CLERMONT. HE FIGHTS FOR THE BEST DEAL, HE IS A SAINT IN THE CAR BUSINESS BECAUSE HE IS HONEST AND KIND. More

Worst experience. After you’ve signed and bought with them, they treat you like trash. Our salesperson was shady and didn’t document our issue of the second key not be After you’ve signed and bought with them, they treat you like trash. Our salesperson was shady and didn’t document our issue of the second key not being programmed to our car. Took the key back from us, never resolved the issue and then left the company shortly after. I was laughed at, transferred, on hold, dropped, had to continue calling back and spoke to probably every department before sales managers told me, “it’s not our problem” some lifelong commitment to their customers and exceeding expectations as I heard repeatedly for the 1.5hrs of being on hold. More