Reed-Lallier Chevrolet - Service Center

I don't think Reed Lallier's prices are fair. On my 2022 Chevrolet Silverado 2500 HD 4x4 truck I had the transmission filter and the fluid changed at the Powers Swain dealership for a little over On my 2022 Chevrolet Silverado 2500 HD 4x4 truck I had the transmission filter and the fluid changed at the Powers Swain dealership for a little over $300. My Chevrolet Tahoe is a 2019, yet Reed Lallier charged me over $800 for fluid and filter change on it. There isn't any way that there can be a $500 difference between two dealerships performing the exact same service. More

Inquired repair estimate given daughter, standing outside her office, Brooke (SM) told staff member, “she texted Liz, she wasn’t doing no xxxxxxxx go between for no Fu€king repair” He (name unk) came out and her office, Brooke (SM) told staff member, “she texted Liz, she wasn’t doing no xxxxxxxx go between for no Fu€king repair” He (name unk) came out and said “she said” I stopped him saying “I heard what she said” The $256. Diag for Battery Replacement, denied, Brooke said check engine light was for low voltage code’s, Liz said light came on, Unaware the lights flash when started and turned off as system check verify properly functioning. Had vehicle towed home, 1st tow turned away for $85. Charge pay, 2nd tow driver said they were obnoxiously rude. Being trained in Service and Collision w/tools & equipment, chkd Battery last visit, this visit, battery, alternator, starter NPF (No Problem Found). Tech friend ran Diag. & print out. NPF, My belief a slow draw from short in wiring or intermittent ground is cause, He’s returning to assist, N.C. but Learning experience, My Techs, nor I, would have pulled that Crap. 2nd Diagnosis $100. Is cheaper than a xx’ing $1000. “REPAIR” More

Would not recommend taking your vehicle here for any repairs. I had an appointment to fix my diesel truck in February 2022.. it sat there and sat there. I keep calling to get updates and since they only repairs. I had an appointment to fix my diesel truck in February 2022.. it sat there and sat there. I keep calling to get updates and since they only have 1 diesel mechanic, it hadn’t been looked at. I explained to them that I was moving to Georgia and I needed the truck (this was now end of March) still not fixed. Had to move and keep the truck there. I try to see if they could just trade it in and I would get a new one from them. They low balled the crap out me trying to have 11,000 dollars roll over on a new vehicle from them. I go out there to get all the stuff out of my truck since I am moving now, and it is sitting in the back of the parking lot, looking like it hasn’t moved since the day I dropped it off… garbage!!! Complete garbage… So now me and my family are at a new location stuck with one vehicle. I continue up to call them and no one ever gives me a call back like I am told every time. Finally get ahold of someone and now the truck is “top priority” (that was 3 weeks ago) then they tell me oh it’s going to be 4000 dollars to get it fixed.. that is on top of me now having to buy a plane ticket and go thru the airport hassle and get up there and then drive it all the way back.. I asked if they would just buy it out right from me. They still haven’t gotten back to me with a price.. which is weird since it is now MAY and my truck has been sitting with them since FEBRUARY… but no one can get back with me on a price.. which I’m sure it will be some LOW BALL price trying to get me to pay 4000 to fix it and probably 10000 to get to payoff.. I will keep everyone updated on how crappy their offer is. DO NOT GO HERE!! They prey and feed off people in tight spots.. especially service members that have no other choice More