Reed-Lallier Chevrolet

My car now has more problems than before and the original problem has yet to be completely fixed. This dealer wants to charge me $60 every time they look at my car for the problem they were supposed to fix i problem has yet to be completely fixed. This dealer wants to charge me $60 every time they look at my car for the problem they were supposed to fix in the first place and it seems like every time I bring the car in for them to look at the problems get worse or my car starts doing things that it didn't do before I brought it back in! All I keep getting is the "run around" and someone different to talk to that tries to explain my cars problem to me like i'm completely ignorant when it comes to what's wrong with my car and what it needs to be fixed...I of course have done my research and know fully well what it would take to fix my car and just would like this dealer to fix my car as i've already paid them around $800 for a repair that I was told would be just under $400. I have since taken my car to a different mechanic for a FREE second opinion and was told Reed Lallier basically doesn't want to stand behind their "work" or "commitment to customer satisfaction"...and NO Reed Lallier I do not want to buy a new car from you nor will you ever touch my car again. There's nothing wrong with driving a used car. Do you not stand behind the very product you are trying to "sell me on" again? NO THANKS! More

On November 9th, my truck would not start. I was at a local car wash when Mr. Quinn pulled in and I asked him if he would assist me. He was incredibly helpful in jumping the battery but then also offere local car wash when Mr. Quinn pulled in and I asked him if he would assist me. He was incredibly helpful in jumping the battery but then also offered to have my truck (which was not a Chevrolet) looked over by his service department. Once I pulled in, Ms. Graham was already waiting for me with a smile. She then immediately had my truck looked over by their very fast and efficient service staff. Ms. Craig explained what my options were to repair my truck in a very kind and tremendously respectful manner. I cannot say enough good things about the people that helped me that day. They made what could have been a very bad day... a very blessed one. Thank you. More

Just wanted say extremely satisfied with the service I recieved. Worked fast and hard to get exactly what I wanted and worked hard to get the price in my range. Special thanks to Todd Golden, Corey, Shire recieved. Worked fast and hard to get exactly what I wanted and worked hard to get the price in my range. Special thanks to Todd Golden, Corey, Shirely Harrison and anyone else that worked with my sale that I wasn't aware of. Highly recommended and will send people your way with that out hisitation! Thank you very much and love the truck by the way. More

Anytime I have been to the Service Department they have gone above and beyond in trying to resolve any issue whether large or small, on 1 occasion the car had been detailed. Great job and kudos to the Ser gone above and beyond in trying to resolve any issue whether large or small, on 1 occasion the car had been detailed. Great job and kudos to the Service Team. I would highly suggest this team to anyone with a General Motors product. More

Excellent Service. Cowboy is very professional and helped me get what I wanted. I definetly will recommend this dealership and employee to future family and friends. From the first day i walked into t me get what I wanted. I definetly will recommend this dealership and employee to future family and friends. From the first day i walked into the dealership I had a good vibe. I was treated with respect and they were all eager to help. More

We purchased a 2010 Journey from Reed-Lallier Chevrolet in Fay. NC on thursday this past week. This was the second vehicle we bought from Reed-Lallier. Our salesmen JJ O'Grady and Ronnie Cashwell gave us e in Fay. NC on thursday this past week. This was the second vehicle we bought from Reed-Lallier. Our salesmen JJ O'Grady and Ronnie Cashwell gave us excellent Customer Service both times. JJ answered all of our questions honestly and did not try to push any vehicle on us he let us tell him what we were interested in. When we found the vehicle we wanted,JJ worked hard to help us get the best deal on it that fit within our budget. He even guaranteed our satisfaction of the vehicle to make sure there were no problems with it when we took it home. I highly recommend Reed-Lallier to anyone looking for a new or certified used vehicle. Ask for JJ O'Grady for terrific customer service! More

Cowbody was great. He really worked with us and got the deal we wanted. I would recomend him to anyone. He was patient as we worked through all the details and made sure we didn't leave until everything deal we wanted. I would recomend him to anyone. He was patient as we worked through all the details and made sure we didn't leave until everything was just right. This is the second car that we have bought from Reed-Lallier and we will continue to shop there. One of the things that made this process easier was the fact that the car was listed on AutoTrader.Com. We were able to do a lot of research and didn't feel rushed when we got to the dealership. More

They have solved every problem I have ever had. I bought a Equinox from them and have been very happy. I have never had a dealership go so far above and beyond to really do everything they can for me. Bobby a Equinox from them and have been very happy. I have never had a dealership go so far above and beyond to really do everything they can for me. Bobby Snipes and John Quinn really did a lot to help me out. If you are looking for a dealership that really has amazing customer service, this is the dealership for you. More

To cut through to the chase..These guy's were just awesome..Made my visit to the dealership very enjoyable. For Mark and Todd 2 thumb's up . Job well done by all the staff. Recieved the highest qualit awesome..Made my visit to the dealership very enjoyable. For Mark and Todd 2 thumb's up . Job well done by all the staff. Recieved the highest quality of service and respect from everyone.Great place to purchase a new or used vehicle More

I was there for a safety inspection. They took the car, I sat for 2 hours. Then someone came me the car failed. It needed a serpentine belt so they said, but I was not shown any proof. It would cost almost $ sat for 2 hours. Then someone came me the car failed. It needed a serpentine belt so they said, but I was not shown any proof. It would cost almost $300 to repair. I declined. When Mr. Wallace returned with my car, he wouldn't even look at me. When I got in my car there was a panel underneath the glove box dangling by some wires. I told the cashier. The car was taken somewhere again and when it came back, it was still the same. He still did not have the nerve to tell me to my face. The cashier told me he said he didn't do that, it was already like that! WRONG ANSWER!!!! HE STRAIGHT LIED! It was not like that. I left mad as xxxx and I'm still mad. They had the nerve to charge me $12.75. More