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Reed-Lallier Chevrolet

Fayetteville, NC

4.4
484 Reviews
Reed-Lallier Chevrolet is a New and Used car dealership serving Fayetteville, North Carolina, as well as other surrounding areas. At Reed-Lallier Chevrolet, we believe in a hassle-free, fun, car buying experience! We focus on delivering excellent customer service and treat our customers like family. Our great and knowledgeable sales team will help you find the perfect vehicle for you and your family. Get the respect and price you deserve and make a few new friends here at Reed-Lallier Chevrolet. Reed-Lallier Chevrolet is known for its generosity and active participation within the community. Whether we are sponsoring and presenting concerts downtown, feeding the homeless, or donating to local charities, Reed-Lallier is focused on making Fayetteville a better place for everyone. Reed-Lallier Chevrolet has been a locally owned and operated business for over 20 years and continues to uphold its standard for excellence. So, come on down to 4500 Raeford Road and check us out for yourself or find us online at www.reedlallier.com! We look forward to meeting you!
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4500 Raeford Rd

Fayetteville, NC

28304

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Showing 484 reviews

August 02, 2013

I had an 18-wheeler destroy my car as I was sitting on the side of I-95. I had to get a new car and my experience had been completely frustrating up to this point. I had researched several models and I More

by carolgarris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrius Franklin
Aug 08, 2013 -

Reed-Lallier Chevrolet responded

Carol, Thank you so much for your wonderful review. We are so thrilled to have had you in our store recently and to give you an excellent experience in car shopping! We hope you enjoy the Chevy Cruze and we look forward to seeing you in the future. Sincerely, John Quinn General Manager

July 23, 2013

My experience with reed lalier chevrolet was due to a recall on the fuel pump module. I called reed lalier upon recieving the notice for the recall and they were so professional and ready to help me . More

by capefear88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Legette
Aug 08, 2013 -

Reed-Lallier Chevrolet responded

Mary, We truly appreciate you taking the time out of your busy schedule to leave us a wonderful review. We do hope you come back and see us in the future for any other service or sales needs!! Best, Neil Gallagher Service and Fixed Operations Manager

July 02, 2013

This morning I brought my truck in for an appointment to the Reed Lalier Service Dept. Bobby Dwyer comes walking up. There was no hand shake or proper greeting from him. In fact, he was accompanied by a More

by butler734
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
BOBBY DWYER
Aug 08, 2013 -

Reed-Lallier Chevrolet responded

Mr. Butler, We take customer service here at Reed-Lallier very seriously and we are terribly sorry that you didn't get the service you were expecting. We have alerted all parties involved in your visit and have taken necessary actions to make sure that no other customer will leave here the way you did. Please accept our sincerest apology and we do wish you the best. Sincerely, Neil Gallagher

Aug 08, 2013 -

Reed-Lallier Chevrolet responded

Mr. Butler, We take customer service here at Reed-Lallier very seriously and we are terribly sorry that you didn't get the service you were expecting. We have alerted all parties involved in your visit and have taken necessary actions to make sure that no other customer will leave here the way you did. Please accept our sincerest apology and we do wish you the best. Sincerely, Neil Gallagher

July 01, 2013

We were extremely pleased with the purchase of our new car. The salesman, Emmanuel Matthews, was very knowledgeable and was able to answer our questions on the model of cars we were interested in. We were More

by happygirl13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 03, 2013

I would like to give my thanks to Ray Johnson from Reed-Lallier for his help in finding me a car of my choice. Ray was truthful and honest with me. He worked with me so I could find a car within my bu More

by pacogwyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ray Johnson
May 21, 2013

Mr. Ray Johnson was so professional! He ensured we had the vehicle that we were looking for with a great price! Thanks to his great work we were able to get all the assistance we needed in getting our ne More

by apedwards01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ray Johnson
April 18, 2013

These guys are awesome! This is my 4th vehicle purchase through Reed-Lallier and I'm not going anywhere else! The Sales reps are super friendly and everyone cares about your needs!! If you're in the market More

by andrewweist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vastal
April 17, 2013

Michell provided the greatest service I have received. From greeting on my driving into the service bay, calling to provide status, calling the next morning to checking on my need for a ride back to deale More

by wcarrollb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michell Legette
April 13, 2013

I was treated as a VIP when I needed something as simple as a rear window wiper blade. Mr Ted Rabens in the Parts Dept of Reed-Lallier Chevrolet went the extra mile to see to it that my part was received o More

by beadacious1221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Rabens
Apr 18, 2013 -

Reed-Lallier Chevrolet responded

We strive to provide the best customer service on a daily basis and stories like this remind me that we do a pretty good job of it. I am so glad we were able to get you the part in a timely manner and communicated with you thoroughly. We look forward to being of service to you in the future and if you need anything in the meantime please don't hesitate to call. Sincerely, John Quinn General Manager

April 04, 2013

The service rep who wrote me up was fast and too the point. The service performed the changing of the belts and locating a short in my wiring was done very fast. I'am pleased with the speed of repa More

by Dpenix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service write up lady
Apr 18, 2013 -

Reed-Lallier Chevrolet responded

I am so glad we were able to meet and exceed your expectations with our service department. We hope to always be your choice for service needs in the future. Please let me know if I can be of any assistance in the meantime. Sincerely, John Quinn General Manager

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