
Reed-Lallier Chevrolet
Fayetteville, NC
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had an 18-wheeler destroy my car as I was sitting on the side of I-95. I had to get a new car and my experience had been completely frustrating up to this point. I had researched several models and I the side of I-95. I had to get a new car and my experience had been completely frustrating up to this point. I had researched several models and I was looking at the Chevy Cruze. A friend of mine had recommended another dealership in town where I did not receive the treatment I felt I deserved and I was ready to just get another Ford. All of that changed when I started working with Darrius Franklin at this dealership. He was professional from the start and I was very impressed with his integrity, conduct, and knowledge. I purchased the car from him that day and I am completely satisfied that I not only got the best car for the price, but that he advocated for a good deal for me. He cares about the clients who walk through the door. You can't fake that and his dedication shows. I cannot think of one thing that he could have done to make the experience a better one. The finance guy, Adam, was also terrific to work with. Everyone treated me as more than just a client. My needs were listened to and no one tried to upsale or change my mind to unload a different car. Great job Reed-Lallier, for hiring such good staff! More
My experience with reed lalier chevrolet was due to a recall on the fuel pump module. I called reed lalier upon recieving the notice for the recall and they were so professional and ready to help me . recall on the fuel pump module. I called reed lalier upon recieving the notice for the recall and they were so professional and ready to help me . They imediately ordered the part for my vehicle. I was very pleased with my visit to reed lalier chevrolet thank you mary williams More
This morning I brought my truck in for an appointment to the Reed Lalier Service Dept. Bobby Dwyer comes walking up. There was no hand shake or proper greeting from him. In fact, he was accompanied by a the Reed Lalier Service Dept. Bobby Dwyer comes walking up. There was no hand shake or proper greeting from him. In fact, he was accompanied by a woman who asked me if I had moon shine in my cup because she said she needed a drink. I thought this to be wierd. But, at least her voice and demeanor was friendly in nature. Bobby Dwyer was very argumentative and disrespectful in his tone and completely lacked friendliness the whole time we discussed my truck. Instantly I felt more like a prisoner instead of a customer. and it seemed I could not even talk without him responding in a rude un-professional way. The guy acted like he was the smartest person on the planet but his people skills were very weak. He brought me inside the office with an attitude and never received the first smile from this "service" provider. I came in with a few things on my truck I wanted checked out. Basically I wanted a 24 point inspection and for the pros to tell me what they found. Well, He decides to try and get me to sign for $390 worth the diagnosis fees to check a window leak, brakes/ wheel hub and air conditioner. I came in with the intentions to possibly pay $100 for my extended warranty to cover some things on my truck. But, I must say it wasn't the price of his fees that bothered me as much as his attitude and demeanor. I probably would have paid it. He does not need to be interacting with people at a dealership in my opinion with his rude tone and lack of friendliness. I say put him in the back room and let him use his knowledge there. Either way this was a very rude and disrespectful morning where I was treated like a prisoner not a customer at The Reed Lallier Chevrolet Service Department. I hope to never see that man again. Please take your truck or car somewhere else. More
We were extremely pleased with the purchase of our new car. The salesman, Emmanuel Matthews, was very knowledgeable and was able to answer our questions on the model of cars we were interested in. We were car. The salesman, Emmanuel Matthews, was very knowledgeable and was able to answer our questions on the model of cars we were interested in. We were pleased to purchase the car we wanted and able to stay within our budget. Karen More
I would like to give my thanks to Ray Johnson from Reed-Lallier for his help in finding me a car of my choice. Ray was truthful and honest with me. He worked with me so I could find a car within my bu Reed-Lallier for his help in finding me a car of my choice. Ray was truthful and honest with me. He worked with me so I could find a car within my budget, and refuse to let me walk out of Reed-Lallier without a car and one that met my budget. Again I want to thank Ray Johnson and say to him keep up the good work. Ms. Gwynetta Cruse More
Mr. Ray Johnson was so professional! He ensured we had the vehicle that we were looking for with a great price! Thanks to his great work we were able to get all the assistance we needed in getting our ne the vehicle that we were looking for with a great price! Thanks to his great work we were able to get all the assistance we needed in getting our new vehicle and utilizing its' impressive new features! The Reed-Lallier Chevrolet dealership was exceptional and presented a extreme welcoming atmosphere! Thank You! More
These guys are awesome! This is my 4th vehicle purchase through Reed-Lallier and I'm not going anywhere else! The Sales reps are super friendly and everyone cares about your needs!! If you're in the market through Reed-Lallier and I'm not going anywhere else! The Sales reps are super friendly and everyone cares about your needs!! If you're in the market for a new or used vehicle Reed-Lallier is the place to go!!! More
Michell provided the greatest service I have received. From greeting on my driving into the service bay, calling to provide status, calling the next morning to checking on my need for a ride back to deale From greeting on my driving into the service bay, calling to provide status, calling the next morning to checking on my need for a ride back to dealership (I had gone out of town after leaving the truck). More
I was treated as a VIP when I needed something as simple as a rear window wiper blade. Mr Ted Rabens in the Parts Dept of Reed-Lallier Chevrolet went the extra mile to see to it that my part was received o as a rear window wiper blade. Mr Ted Rabens in the Parts Dept of Reed-Lallier Chevrolet went the extra mile to see to it that my part was received overnight and contact made immediately upon receipt. In a city where customer service is sadly lacking, I was impressed by the dedication and professionalism of this employee. More
The service rep who wrote me up was fast and too the point. The service performed the changing of the belts and locating a short in my wiring was done very fast. I'am pleased with the speed of repa point. The service performed the changing of the belts and locating a short in my wiring was done very fast. I'am pleased with the speed of repair and the price was reasonable. More