Reed-Lallier Chevrolet

After 22 years of marriage, I felt that it was time to get my wife a new car. This could have been a very stressful experience for me because I have never purchased a new car for myself and I come from get my wife a new car. This could have been a very stressful experience for me because I have never purchased a new car for myself and I come from a family who only drove used vehicles. I contacted Mr. Ray Johnson this week to discuss the purchase of my wife's first new car. I already had heard that Mr. Johnson was a man of integrity and I also knew the owner, Mike Lallier, to be a civic-minded person who cared about and gave back to the city of Fayetteville, where we live. Mr. Johnson met with me on Monday evening and showed me the vehicles on the lot that my wife was considering. He explained features, mileage, dependability and additional warranties that were optional. He sat down with me and showed me finance options and then worked diligently to get me every possible rebate that I was eligible for! After he showed me the financial figures, he introduced me to the sales manager, Eric Leyte, who answered more of my financial questions in a very friendly, open and honest way. On Tuesday morning, after sleeping on it, I met Mr. Johnson and Mr. Leyte, who were able to offer me a better deal, along with my trade in and paying some money down. Later that afternoon, Mr. Leyte called to say they were able to finance the loan at 1.24 percentage points lower than what we had agreed upon that morning! WOW! The same evening I finalized the paperwork. We were also very pleased with Mr. Adam Hart who handled the financial paperwork. I was impressed that, at no point in our conversation, did Mr. Johnson tell me anything that he was not sure of. If he did not know the answer to a question, he found out first and then told me later when he could be 100% sure. This new car buying experience was different than I was expecting, because I never felt like I was being pressured into a sale. Mr. Johnson just patiently answered my questions with complete honesty. Thanks for a great BUYING EXPERIENCE!!! I have nothing but good to say about the Sales Department at Reed-Lallier Chevrolet in Fayetteville, NC!!! Thomas E. Rains, Jr. Fayetteville, NC More

Ray Johnson was exceptionally courteous and helpful. He appears to be a sincere and honest person. We are happy with the vehicle we purchased. We plan to recommend him to anyone we know who is considering appears to be a sincere and honest person. We are happy with the vehicle we purchased. We plan to recommend him to anyone we know who is considering purchasing a vehicle. More

Will was extremely friendly and professional, after telling him it was my wife's vehicle he tailored the conversation towards her, took her for a test drive so she could explain the problems she was ha telling him it was my wife's vehicle he tailored the conversation towards her, took her for a test drive so she could explain the problems she was having and being with her he could understand. After checking the vehicle, called her to give her an estimate, before starting on the repairs. When completed, took her on another test drive to see if she was satisfied. Estimate was close to actual bill. We have put over 300 miles on it since then, vehicle drives like new. More

Reed Lallier had great great deals and great service. I would recommend them to anyone looking for a quality vehicle for a great price. Check it out yourself. would recommend them to anyone looking for a quality vehicle for a great price. Check it out yourself. More

I had an 18-wheeler destroy my car as I was sitting on the side of I-95. I had to get a new car and my experience had been completely frustrating up to this point. I had researched several models and I the side of I-95. I had to get a new car and my experience had been completely frustrating up to this point. I had researched several models and I was looking at the Chevy Cruze. A friend of mine had recommended another dealership in town where I did not receive the treatment I felt I deserved and I was ready to just get another Ford. All of that changed when I started working with Darrius Franklin at this dealership. He was professional from the start and I was very impressed with his integrity, conduct, and knowledge. I purchased the car from him that day and I am completely satisfied that I not only got the best car for the price, but that he advocated for a good deal for me. He cares about the clients who walk through the door. You can't fake that and his dedication shows. I cannot think of one thing that he could have done to make the experience a better one. The finance guy, Adam, was also terrific to work with. Everyone treated me as more than just a client. My needs were listened to and no one tried to upsale or change my mind to unload a different car. Great job Reed-Lallier, for hiring such good staff! More

My experience with reed lalier chevrolet was due to a recall on the fuel pump module. I called reed lalier upon recieving the notice for the recall and they were so professional and ready to help me . recall on the fuel pump module. I called reed lalier upon recieving the notice for the recall and they were so professional and ready to help me . They imediately ordered the part for my vehicle. I was very pleased with my visit to reed lalier chevrolet thank you mary williams More

This morning I brought my truck in for an appointment to the Reed Lalier Service Dept. Bobby Dwyer comes walking up. There was no hand shake or proper greeting from him. In fact, he was accompanied by a the Reed Lalier Service Dept. Bobby Dwyer comes walking up. There was no hand shake or proper greeting from him. In fact, he was accompanied by a woman who asked me if I had moon shine in my cup because she said she needed a drink. I thought this to be wierd. But, at least her voice and demeanor was friendly in nature. Bobby Dwyer was very argumentative and disrespectful in his tone and completely lacked friendliness the whole time we discussed my truck. Instantly I felt more like a prisoner instead of a customer. and it seemed I could not even talk without him responding in a rude un-professional way. The guy acted like he was the smartest person on the planet but his people skills were very weak. He brought me inside the office with an attitude and never received the first smile from this "service" provider. I came in with a few things on my truck I wanted checked out. Basically I wanted a 24 point inspection and for the pros to tell me what they found. Well, He decides to try and get me to sign for $390 worth the diagnosis fees to check a window leak, brakes/ wheel hub and air conditioner. I came in with the intentions to possibly pay $100 for my extended warranty to cover some things on my truck. But, I must say it wasn't the price of his fees that bothered me as much as his attitude and demeanor. I probably would have paid it. He does not need to be interacting with people at a dealership in my opinion with his rude tone and lack of friendliness. I say put him in the back room and let him use his knowledge there. Either way this was a very rude and disrespectful morning where I was treated like a prisoner not a customer at The Reed Lallier Chevrolet Service Department. I hope to never see that man again. Please take your truck or car somewhere else. More