Reed-Lallier Chevrolet
Fayetteville, NC
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great service Ray Johnson and Tommy was very thorough in explaining all the features of my new truck. They made all the paper work fast, and understandable. Next ti Ray Johnson and Tommy was very thorough in explaining all the features of my new truck. They made all the paper work fast, and understandable. Next time I am in the market for a new vehicle I will check with Ray and Tommy More
No Room For Emergencies I purchased a new vehicle from Reed-Lallier in 2008. I am no longer a Fayetteville resident, but I have always bought my cars here when I visit my fa I purchased a new vehicle from Reed-Lallier in 2008. I am no longer a Fayetteville resident, but I have always bought my cars here when I visit my family. Because I live out of town, I have never used their service department. I will say that the both of the Chevy dealerships in Winston-Salem have been amazing, and I would whole-heartedly recommend Flow or Modern. Sadly, I cannot say the same for Reed-Lallier. I was in town this weekend visiting my family for the holiday season. I had a long weekend and had planned to go home last night. After loading up the car and getting my dogs settled, my plans changed. The engine rattled when I turned on the car, and smoke came out of the exhaust. My check engine light came on, along with an air pressure light. My tire sensors didn't even register anything. I obviously couldn't drive my car home that night. So, I went back inside and had to stay overnight. I got up early this morning and called the dealership right at 7AM when the service department opened. I explained that I was stranded here and that I need to get home. The lady who answered the phone told me that they aren't scheduling any appointments until late next week. I begged for some emergency space. I have a home and a job, and I have cats at home that I need to check on. She then said "Well, everyone has emergencies, and we have a lot of emergency calls. We're backed up. AS I SAID, you can bring it in, but I won't guarantee that anyone will actually look at it today." If they in fact take factor in time for emergencies, I find it hard to believe that they had that many of them prior to my call when they first opened. The receptionist was very rude and unsympathetic. My car currently has 106k miles on it and I will be looking to buy a new one soon. It will not be from Reed-Lallier. I have bought cars in the past from Powers Swain and received much better service. After this horrible experience, I called Powers Swain even though they are further away. The guy on the phone was extremely nice and even wished me a Merry Christmas! Reed-Lallier just lost my family as a customer. All 4 of us drive Chevys, so I'm sure Powers Swain will love to welcome us back. More
Happy Customer Ray Johnson were exceptional in finding me the car of my chose and in the price range that I could live with. He was very patient and listen to what Ray Johnson were exceptional in finding me the car of my chose and in the price range that I could live with. He was very patient and listen to what my needs and preference was. His professional attitude made the process of buying a new car easy. Thanks Ray More
GREAT TRUCK Ray Johnson was a great salesman. Made buying a new truck a lot easier from start to finish. If your thinking of buying a new car or truck call Ray. Ray Johnson was a great salesman. Made buying a new truck a lot easier from start to finish. If your thinking of buying a new car or truck call Ray. More
Amazing Sales Service Mr. Johnson provided exceptional service and got me into the best used car on the lot. He listened and took care of me like a salesperson should. I ap Mr. Johnson provided exceptional service and got me into the best used car on the lot. He listened and took care of me like a salesperson should. I appreciated the fact that he didn't pressure me into buying a vehicle I couldn't afford. I would most definitely recommend Reed-Lallier Chevrolet and, most of all, I would recommend Mr. Ray Johnson. More
Nice experienve When you walk into this dealership you would think that everyone is giving you there personal attention. My experience today was with Mr Ray Johnson. When you walk into this dealership you would think that everyone is giving you there personal attention. My experience today was with Mr Ray Johnson. I had not intended to purchase today but he took me out on the lot and showed me how I could save money on selected models. I didn't purchase the model that I had intended. Because of Mr Johnson I upgraded to another vehicle which was larger and better suited for my needs. After I decided, Mr Johnson did the rest. I sat back and watched friendly faces go by and within a couple of hours I was driving home smiling in my new Equinox. More
Pleased with Sales Service Today I bought a Used Car from Reed-Lallier Chevrolet and I was very pleased with the service from start to finish. Ray Johnson was very understanding Today I bought a Used Car from Reed-Lallier Chevrolet and I was very pleased with the service from start to finish. Ray Johnson was very understanding and attentive to my needs. I would recommend this dealership and Ray Johnson to anyone! More
Exceptional Customer Service Mr Johnson took the time to listen and responded to my desires in a vehicle. I knew what I wanted and he provided the product. It was a good buying e Mr Johnson took the time to listen and responded to my desires in a vehicle. I knew what I wanted and he provided the product. It was a good buying experience! More
Great Service I went to the dealership just to look at a car that I was contemplating on buying but after the customer service I got from Ray, my salesman, I purcha I went to the dealership just to look at a car that I was contemplating on buying but after the customer service I got from Ray, my salesman, I purchased the car. The process was so fast and easy I couldn't believe it. I'm a very satisfied customer and would recommend this dealership to anyone looking to purchase a car. More
Awesome customer service Ray was very kind and patient. He actually put my two cars side by side so I could go back and forth until I decided which one. I am so happy with my Ray was very kind and patient. He actually put my two cars side by side so I could go back and forth until I decided which one. I am so happy with my new cruz. The hot cocoa and massage chair was nice too. Thank you More