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Reed Jeep Chrysler Dodge Ram
Merriam, KS
1,801 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence
Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support!
"We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. "
The Big Picture
To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 07, 2024
We bought our Jeep out of state and Chris made the whole
process feel SUPER easy and smooth. Even with all the logistics going on there was no hiccups. THANK YOU CHRIS
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by Jesus Hernandez
Employees Worked With
December 03, 2024
I have been working with Liz McMullen since 2018.
This is either the 6th or 7th vehicle I have purchased from Liz.
I travel 5 1/2 hours one way to purchase my vehicles from Liz. She has always been
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by Shawn
November 22, 2024
Bought a used Jeep from them.
We live in Missouri so the car needed a MO inspection. The car did not pass inspection, which seemed a bit odd. Called sales guy and as expected h
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by JCurt99
Employees Worked With
Dealership Inventory (344 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Express Service
- Free Coffee
- Free WiFi
- Quick Lube
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
- Home Delivery
- Virtual Appointments
