Reed Buick GMC - Service Center

Excellence at Work I have visited Reed Auto many times and have always received excellent service. Why would I go anywhere else? I recommend them for all auto needs. I have visited Reed Auto many times and have always received excellent service. Why would I go anywhere else? I recommend them for all auto needs. More

Professional, honest, does good work-- the BEST. We like it when we see Barry Corderman or Lyle when go to get our car serviced as we know it will be done right and to our satisfaction. This company We like it when we see Barry Corderman or Lyle when go to get our car serviced as we know it will be done right and to our satisfaction. This company is professional and honest. It is the BEST. More

Great Service I always received great, professional service at Randy Reed. They provide excellent service, their waiting area is comfortable and you can always cou I always received great, professional service at Randy Reed. They provide excellent service, their waiting area is comfortable and you can always count on them to do a great job. More

Efficient honest and professional You can't get service like you do at Randy Reed anywhere else. Dustin,Lyle, Dan, Lee and Barry are the best. They are honest and I would never go any You can't get service like you do at Randy Reed anywhere else. Dustin,Lyle, Dan, Lee and Barry are the best. They are honest and I would never go anywhere else. More

horrible i went in to program a computer on an 03 vehicle. If you don't have a new car, the staff will talk down to you like your poor and be rude. They didn't i went in to program a computer on an 03 vehicle. If you don't have a new car, the staff will talk down to you like your poor and be rude. They didn't even fix it and I still had to pay the $100 I would have had to pay if they had fixed it. Horrible people and horrible experience. I would never recommend this place to fix your car and probably never buy from here either! More

Not very efficient Purchased a GMC Sierra Denali from dealership. The dash was cracked and there was a lot of vibration. They assured us upon purchase they would fix i Purchased a GMC Sierra Denali from dealership. The dash was cracked and there was a lot of vibration. They assured us upon purchase they would fix it all. We live 1 hr away and had to drive up numerous times to deal with this. First time was to replace the dash and get tires balanced/aligned. I had an appointment and drove 1hr to drop truck off and they didn't have time to fix it. They were kind enough to send us home with a car for a few days. When we picked the truck up, they had broke another piece on the dash and the truck still vibrated. And they charged my husband $65 for the balance. After making another appointment to get the crack fixed, which we were told would take 45 minutes, we drove a other hour. The service guy was not friendly, and the appointment took 1 hr and 45 minutes. Needless to say I was not happy as it caused us to miss our other appointments if the day. All in all, buying from Randy Reed was quick and painless, but dealing with their service dept was a headache. The dash was fixed but the truck still pulls and vibrates bad when driving it and no explanation or offer of figuring it out from the service guy. Now I will have to go pay someone else to figure it out as I've made my last trip to the randy reed service department. More

UPDATE eric from buick was very good, alltough we didnt care from service GUYS felt like david and service golith ERIC GENTRY SEEMED LIKE JESUS MINUS THE BEARD. NOW WE only have service AT RANDY REED!!! care from service GUYS felt like david and service golith ERIC GENTRY SEEMED LIKE JESUS MINUS THE BEARD. NOW WE only have service AT RANDY REED!!! bought certified nissan titan 2011 ( $2100 price ) 84 month-100,000. have 54000 mile now, and randy reed nissan said that these items were not covered/: rear jview mirror just fell when we touch "garage buttun". - glue is not warranted gas cap plastic broke- they said not warranted 2-4 drive button broke, falls in dash and only realized when we used it the 1st time 2012 snow - not warranted driver air vent broke, cant adjust air flow- not warrantedcovered note that on 6.6.11 we told that air not working and the warrened but when we got it back glove compartment did not close the stated that they HAD TO TAKE THE WHOLE DASH OUT....SO THE FIX BUT THEN THE AIR VENT AND 2/4 BUTTON WERE TAKEN OUT AND THATS WHEN THOSE ITEMS GOT BROKE. More