Reed Buick GMC - Service Center
Kansas City, MO
57 Reviews of Reed Buick GMC - Service Center
Always great customer service. All the reps there are pros Great service, get the work done on time, make sure I can get a ride if it is a longer repair. Never a problem with the service team. Great service, get the work done on time, make sure I can get a ride if it is a longer repair. Never a problem with the service team. More
Great service and friendly staff! The absolute best customer service. Very professional and friendly staff. Never had a bad experience. The chocolate and car wash, what a nice touch at The absolute best customer service. Very professional and friendly staff. Never had a bad experience. The chocolate and car wash, what a nice touch at the end! More
Service Advisor Dustin Smith was great fast oil change less than 45 min for all work TECH Dalton Welch did a great job left my truck clean very professional Happy Happy Happy John L fast oil change less than 45 min for all work TECH Dalton Welch did a great job left my truck clean very professional Happy Happy Happy John L More
service work Service mgr very professional. Called when service work completed. The waiting area was clean. Mr. Gutierrez was polite and explained the results of t Service mgr very professional. Called when service work completed. The waiting area was clean. Mr. Gutierrez was polite and explained the results of the 27 point inspection. More
Great Experience I dropped my new GMC Canyon Denali off for them to put sealant on vehicle, got a loaner and out the door I went. No pressure on bringing loaner back w I dropped my new GMC Canyon Denali off for them to put sealant on vehicle, got a loaner and out the door I went. No pressure on bringing loaner back when my vehicle was ready, I was at my DR'S when notified my vehicle was ready Randy my sells rep told me to take my time and pick up my Canyon when I was finished wiTh what I needed to do. Was just like my buying experience there was no pressure to buy. Most professional dealership and relaxed atmosphere I have ever experienced and I have bought a lot of new vehicles in my 63 years. More
GMC Terrain Service Always helpful, courteous, friendly and prompt. Dan G. does an excellent job of explaining the service and any other needs to keep our GMC running we Always helpful, courteous, friendly and prompt. Dan G. does an excellent job of explaining the service and any other needs to keep our GMC running well. More
Sales personnel, financial dept and service I have never been treated as good any where else. We have brought 5 cars from Randy Reed. We come back cause of the professionalism, the hospitality. I have never been treated as good any where else. We have brought 5 cars from Randy Reed. We come back cause of the professionalism, the hospitality. I came in one day for service and upset about something else in life and I walked out smiling. Just the the people having concern . I was amazed. Thanks Jamal Cole, Dustin Smith and Ron Rinella up and beyond.The service personnel that actually do the labor in back Thanks to you too. GREAT. We need more like you Randy Reed. More
service I like the fact that the service guys know I'm very picky with my vehicle, and only want certain ones to drive my car in. That in itself means a lot. I like the fact that the service guys know I'm very picky with my vehicle, and only want certain ones to drive my car in. That in itself means a lot. Very friendly service guys. More
Very professional and very responsive to your problem. While inspecting my Buick Envision after completing extensive hail damage repair a flaw was discovered in the original paint and Craig Jacquin immedia While inspecting my Buick Envision after completing extensive hail damage repair a flaw was discovered in the original paint and Craig Jacquin immediately jumped into action and arranged to have it taken care of under warranty. It was completed in a timely manner and was done to perfection. In the process I also worked with Service Advisor Lyle and Carrie Davies who saw to it that all my needs were met to complete satisfaction. It was a pleasure to work with such a fine service staff. Bill (7/17) More
ABOVE AND BEYOND I would like to thank all who worked on my Acadia this week. My concerns were fixed with above and beyond service and especially with Derek Mitchell I would like to thank all who worked on my Acadia this week. My concerns were fixed with above and beyond service and especially with Derek Mitchell helping to get the satisfaction I wanted..Thanks More