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Reed Buick GMC - Service Center

Kansas City, MO

3.6
57 Reviews

57 Reviews of Reed Buick GMC - Service Center

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October 08, 2017

Always great customer service. All the reps there are pros Great service, get the work done on time, make sure I can get a ride if it is a longer repair. Never a problem with the service team. More

by Mike M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyle, Dan
October 06, 2017

Great service and friendly staff! The absolute best customer service. Very professional and friendly staff. Never had a bad experience. The chocolate and car wash, what a nice touch at More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyle Hedge
September 29, 2017

Service Advisor Dustin Smith was great fast oil change less than 45 min for all work TECH Dalton Welch did a great job left my truck clean very professional Happy Happy Happy John L More

by JOHN L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Dustin Smith /TECH Dalton Welch
September 16, 2017

service work Service mgr very professional. Called when service work completed. The waiting area was clean. Mr. Gutierrez was polite and explained the results of t More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Gutierrez
September 12, 2017

Great Experience I dropped my new GMC Canyon Denali off for them to put sealant on vehicle, got a loaner and out the door I went. No pressure on bringing loaner back w More

by edmundbuse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy,Alana
August 27, 2017

GMC Terrain Service Always helpful, courteous, friendly and prompt. Dan G. does an excellent job of explaining the service and any other needs to keep our GMC running we More

by Steve L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan. G.
August 12, 2017

Sales personnel, financial dept and service I have never been treated as good any where else. We have brought 5 cars from Randy Reed. We come back cause of the professionalism, the hospitality. More

by Thomas,etta61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rinella,Jamal Cole,Dustin Cole
August 09, 2017

service I like the fact that the service guys know I'm very picky with my vehicle, and only want certain ones to drive my car in. That in itself means a lot. More

by Cute
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rinella
July 15, 2017

Very professional and very responsive to your problem. While inspecting my Buick Envision after completing extensive hail damage repair a flaw was discovered in the original paint and Craig Jacquin immedia More

by Bill (7/17)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Jacquin, Carrie Davies, and Lyle
June 08, 2017

ABOVE AND BEYOND I would like to thank all who worked on my Acadia this week. My concerns were fixed with above and beyond service and especially with Derek Mitchell More

by ted2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DEREK MITCHELL
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