Reed Buick GMC - Service Center
Kansas City, MO
57 Reviews of Reed Buick GMC - Service Center
Bought a brand new vehicle from Reed GMC on a Friday. Drove the vehicle home. Drove it to work on Tuesday. Drove it home. Got in the Car that night and had ESC failure code. Took it back to Reed GMC Drove the vehicle home. Drove it to work on Tuesday. Drove it home. Got in the Car that night and had ESC failure code. Took it back to Reed GMC on Thursday and they tell me it has wheel sensor error. They take a look and it has a broken wire. Tell me it is my damage and not under warranty. Later in the day when I pick it up I'm dumbfounded how this can happen from the time I come home from work and two hours later. Guy at the service desk tells me that error codes can be delayed. So I guess it is possible that this wire was broken when I bought the brand new car. Didn't matter, they won't cover it. Stay away from this dealership!! I'm telling everyone I know. More
The team at Reed is a flawless operation and the best service I have experienced anywhere. And I am an 80 year old perfectionist Buick driver. service I have experienced anywhere. And I am an 80 year old perfectionist Buick driver. More
My appointment for oil change and rotation was 8am. They put others ahead. No courtesy car to take me home. I was waiting 2.5 hours. In the waiting area. I believe this could have been a better exper They put others ahead. No courtesy car to take me home. I was waiting 2.5 hours. In the waiting area. I believe this could have been a better experience. More
Reed GMC Buick (and Pontiac) has been our go to dealerships since 1993. Professional, courteous, friendly sales staff easy-going no hassle no pressure buying a car. There has been a pleasure every dealerships since 1993. Professional, courteous, friendly sales staff easy-going no hassle no pressure buying a car. There has been a pleasure every time the service department is top-notch number one friendly knowledgeable, courteous very very helpful service department. They never disappoint, very helpful knowledgeable. More