Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Redondo Mitsubishi - Service Center

Redondo Beach, CA

4.6
130 Reviews

130 Reviews of Redondo Mitsubishi - Service Center

Sort by
September 14, 2024

Very slow I needed a battery because it was a recall in my car found that I need a battery and he said that they can do the fix for the recall that I had a new battery. I just thought that was not true. More

by ANGELAHADLEY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 02, 2024

The dealer was very helpful and helpful. They made it very welcome and easy, good service. More

by KATRICELSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Redondo Mitsubishi responded

Katrice, thank you so much for your kind words! Our team is dedicated to providing welcoming and hassle-free service, and it’s wonderful to know we met your expectations. If you need anything else or have any questions, don’t hesitate to reach out. We appreciate your business and look forward to serving you again in the future! - Neiman

May 28, 2024

Always available and great customer service. Very helpful with answering my questions and concerns. Thank you More

by KAMARTINEZ71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Redondo Mitsubishi responded

Thank you very much for your kind words! It's great to hear that you had a positive experience with our team. At Redondo Mitsubishi, we always strive to provide top-notch service and support to all our customers. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! - Neiman

April 30, 2024

thank you for the work on my car and good customer service. Thirteen fourteen fifteen More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boba Malty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Redondo Mitsubishi responded

Alex, we're very happy to hear you had a positive experience with our dealership! Providing excellent service and ensuring customer satisfaction are our top priorities. We appreciate your feedback and look forward to serving you again in the future. If you have any questions or need further assistance, feel free to reach out to us. Thanks again for choosing Redondo Mitsubishi! - Neiman

April 29, 2024

VERRY GOOD SERVICE,WILL COME BACK AGAIN SOON. VERRY PROFESSIONAL FAST SERVICE EASY TO WORK WITH WENT THE EXTRA MILE. More

by BENJAMINMASTERS THE MASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boba Malty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Redondo Mitsubishi responded

Benjamin, thank you for taking the time to share your experience with us! We're thrilled to hear that our team provided you with a great customer care experience. Going the extra mile for our customers is always our goal, and we're delighted to know that it made a difference for you. We look forward to welcoming you back soon and providing you with the same level of exceptional service. If you have any further feedback or questions, please don't hesitate to reach out. - Neiman

April 11, 2024

Fast and friendly service, took us in quick and changed the battery of my car with no problem. We’re from Las Vegas and they were able to assist us. More

by VANESSALILY2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boba Malty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Redondo Mitsubishi responded

Vanessa, we're delighted to hear about your positive experience at our dealership! Thank you for taking the time to share your feedback. Providing fast and friendly service is always our priority, and we're thrilled we could assist you efficiently, even though you were visiting from Las Vegas. We're glad we could get your car back on the road with a new battery hassle-free. If you ever need assistance again or have any questions, don't hesitate to reach out. Safe travels! - Neiman

April 02, 2024

Very professional was aware of what my car needed gave me a quote of repairs More

by BISHOPCCB47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boba Malty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Redondo Mitsubishi responded

Thank you for sharing your experience with us! Providing transparent quotes for repairs is a top priority for us, and we're glad we could assist you in that regard. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again. - Neiman

April 01, 2024

Service dept. >excellent esp.2 Darren.. The issues on my car been resolved Thank you again. More

by Ton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boba Malty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Redondo Mitsubishi responded

Thank you for taking the time to share your positive experience with our service department! We're delighted to hear that the issues with your car have been resolved to your satisfaction. We strive to provide top-notch service to all our customers, and we're grateful for your feedback. If you have any further needs or questions, don't hesitate to reach out. We look forward to serving you again in the future! - Neiman

February 14, 2024

Went in for a replacement windshield and they installed a faulty glass and in the process scratched up my infotainment system real bad. Although they did replace it again for free i overheard the workers bad More

by KHERN123435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darin Pefley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 11, 2024

Disappointed. There's no car wash when car returned. They tried to make it up by asking me to come back later. I think there is better way to make it up because it More

by tim34567822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darin Pefley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Redondo Mitsubishi responded

Tim, thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced with the absence of a car wash upon the return of your vehicle. We understand the importance of providing a complete and satisfactory service to our customers, and we regret any inconvenience this may have caused. We appreciate your understanding and would like to make it right for you. To address your concerns without causing you further inconvenience, our Client Relations Manager reached out via email several days ago with a complete response. Your satisfaction is our priority, and we value your feedback as it helps us improve our services. We appreciate your business and the opportunity to make amends for any shortcomings in your recent experience. Thank you for bringing this to our attention, and we look forward to the opportunity to serve you better in the future!

1
2
3
...
13