Redlands Chrysler Dodge Jeep Ram - Service Center

The experience was satisfying. The staff there was friendly and kind. They even gave me a rental as my vehicle was getting worked on. They showed me good hospitality and great respe The staff there was friendly and kind. They even gave me a rental as my vehicle was getting worked on. They showed me good hospitality and great respect. More

Service Cody Monroe our service advisor/rep who is very nice and courteous. He explains everything which is needed and what it entails. I would recommend t Cody Monroe our service advisor/rep who is very nice and courteous. He explains everything which is needed and what it entails. I would recommend this dealership. They are honest people. Been with this dealers hip since the purchase of my truck in 2009 More

Fast service Got there early they serviced my truck ( oil change ) and was on my way in about 1 hr 1/2 , they said they checked the tires pressure but I don’t t Got there early they serviced my truck ( oil change ) and was on my way in about 1 hr 1/2 , they said they checked the tires pressure but I don’t think they did 🤔 !! But good Service...... More

Lube service and check brakes I was WAY overdue for a lube on my 2006 Town and Country. I drive as little as possible these days due to age. So I took my car for service. Along I was WAY overdue for a lube on my 2006 Town and Country. I drive as little as possible these days due to age. So I took my car for service. Along with new front brakes it was found that I needed several other things. Several MAJOR. Thanks to your attentive "service personal" my daughters feel I am safer on the streets. Thank you Mike Dunn for overseeing and taking care of me. More

Cody and Jake your top notch mechanic at Redlands Chrysler You have Exceptional service person, named Cody, he has helped me with the issues, and Jake your top notch mechanic are the very best you have. They You have Exceptional service person, named Cody, he has helped me with the issues, and Jake your top notch mechanic are the very best you have. They explain every step of the way and they also help with the issues that I have with the TRX that was original purchase from your dealer ship. Thank You for being a wonderful experience and helping me with the issues. Harry Hydreos More

5hr oil change I arrived just after 11am and was told it would take 1.5 to 2 hrs for my oil change. I had forgotten my phone so I wasnt aware of the time. At 230 rep I arrived just after 11am and was told it would take 1.5 to 2 hrs for my oil change. I had forgotten my phone so I wasnt aware of the time. At 230 rep comes to tell me they are working with only 1 rack but my car is next, do I want to continue waiting? After already waiting 3hrs, YES Ill wait. Finally at 4pm my car is going for the complimentary wash. It wasnt just me, there were other customers who were not told about the wait. This dealership has no problem wasting their customers valuable time. Our family has bought several cars here. There are no other Jeep/Chrysler dealers close by. The service dept has NOT improved. I would like to meet the people who have had a timely service at this dealership. The worst part of the wait time, I should have been done in time to pick up my grand daughter from school. More

Great service Always a great experience with this dealership for service..Took my car in for recall and all was great done within 3 hours. Brandon was great, kept m Always a great experience with this dealership for service..Took my car in for recall and all was great done within 3 hours. Brandon was great, kept me updated. More

Great service! The service rep Hayden was friendly and knowledgeable. The waiting lounge was super clean and the wait time was quick. I’ll return for my next mainten The service rep Hayden was friendly and knowledgeable. The waiting lounge was super clean and the wait time was quick. I’ll return for my next maintenance. More

Good experience Visit started off on wrong details on warranty recall but once corrected all went great. Was told recall didn’t apply to my truck and only need inspec Visit started off on wrong details on warranty recall but once corrected all went great. Was told recall didn’t apply to my truck and only need inspection but later I was told it needed replaced. More

great service This dealership is concern about doing service needed in a correct and timely manner. Service personnel very courteous and helpful. Tried other Chrys This dealership is concern about doing service needed in a correct and timely manner. Service personnel very courteous and helpful. Tried other Chrysler dealership and was not happy with way they responded to recalls on my pacifica. More