Redlands Chrysler Dodge Jeep Ram - Service Center
Redlands, CA
117 Reviews of Redlands Chrysler Dodge Jeep Ram - Service Center
friendly and knowledgeable staff i have always been satisfied with the service to my vehicle. they are a very knowledgeable and friendly staff who go above and beyond to assist you. i have always been satisfied with the service to my vehicle. they are a very knowledgeable and friendly staff who go above and beyond to assist you. More
Just a few bumps paperwork incorrect a few times But Service dept excellent, cilajet great , Nick at the counter and the one that handled my entire visit from beginning to end is one of your top performe Service dept excellent, cilajet great , Nick at the counter and the one that handled my entire visit from beginning to end is one of your top performers. He went out of his way to correct the little mistakes and maintaince that need to be done. He also Ordered my broken visor to be replaced, as I drove My First EVER new vehicle off the lot with a broken visor and all 4 tires out of alignment one day 1. More
Best ever! I wouldn't take any of my vehicles anywhere else. Friendly, fast and thorough. Always courteous and always helpful. I feel like I'm part their family. I wouldn't take any of my vehicles anywhere else. Friendly, fast and thorough. Always courteous and always helpful. I feel like I'm part their family. More
Vehicle Service Professional and promptly handled. Friendly, professional service writer. Vehicle was filthy when presented for service and when it was returned to me Professional and promptly handled. Friendly, professional service writer. Vehicle was filthy when presented for service and when it was returned to me after completion of work, it was freshly washed and clean. Very much appreciated. More
Love it They are Professional nice and friendly they give great service. Lary has alwais given us great service we hava been going there for two years all th They are Professional nice and friendly they give great service. Lary has alwais given us great service we hava been going there for two years all the pesonal has allwais been good to us. Love the new loby Thanks for the hot chocolate. More
Quick and Courteous Service I made an appointment with Nick in service for the next day. The check in process was quick and easy. Nick had my car ready and washed quickly. I a I made an appointment with Nick in service for the next day. The check in process was quick and easy. Nick had my car ready and washed quickly. I am always happy when I take my Jeep in for service at Redlands. More
On time, courteous, Professional My Jeep required scheduled check up and some minor repairs, Nick the service manager explained what was being done to my Jeep and approximately what t My Jeep required scheduled check up and some minor repairs, Nick the service manager explained what was being done to my Jeep and approximately what time it would be ready. I was given a ride to Citrus Plaza and before you know, my Jeep was ready More
Read this everyone!! GOOD SERVICE TIL PROBLEM W CAR loved this place and the service i got UNTIL my BRAND NEW 2014 JEEP COMPASS broke down on me four different times because of the transmission over hea loved this place and the service i got UNTIL my BRAND NEW 2014 JEEP COMPASS broke down on me four different times because of the transmission over heating AFTER 2 HOURS of driving. it has seen the dealership now 4 times and they have no idea how to fix this problem because they have to see it happen? xxx? say that to the next time we drive it and we are put into a dangerous situation,. the first time i had it overheat i had major surgery and was stuck on the side of the freeway 7 days after buying this car 3 days after the operation. we had to get towed into vegas and stranded there for 3 days with no car. Thanks jeep! and with no help at all. no rental, no free towing. nothing. we were so patient they actually complimented us. now that it happened three times in one trip im fed up. My xxxxty mazda could make it two hours and this car cant. after calling the big dogs chrysler...they didnt do anything. no one contacted me with any info other then the info i had already. my service department then contacted chrysler after they couldnt duplicate the problem and told them they lowered our trans fluid and the problem is fixed. the problem is fixed when i can make a four hour drive? okay? needless to say im either going to go over heat it on purpose or trading in the car. this problem is attached to our vin number so this problem will come with warning I HOPE! this is a nice mom car and i can see a dangerous situation. i feel as if they put a "band aid" on our issue or just slapped something on paper so they can move on. DO NOT BUY A JEEP COMPASS 2014. just in case this is a problem that keeps happening. also if the trans fluid was over the limit...for over a year...why didnt the techs catch this before? are they really working on these cars? do they even check fluids at all? or just check the box because they assume a 2014 brand new car would be up to par. I was fine with this dealership and service until i had too many communication errors and different information. Im not impressed anymore. hope they dont screw us too much on a trade in. but im sure they will!!!! More
Great service, they got me in and out quick. This dealership makes a great effort at every level. It seems like they really care about retaining customers. dealership makes a great effort at every level. It seems like they really care about retaining customers. More
Stephen Jamison was very curtious & helpful. He did a Stephen Jamison was very curtious & helpful. He did a great Job! He answered all our questions . Gave us quotes on what we needed. It was a great vis Stephen Jamison was very curtious & helpful. He did a great Job! He answered all our questions . Gave us quotes on what we needed. It was a great visit for us. Thank you so much Jamo! The Corbett Family More