Redlands Chrysler Dodge Jeep Ram | Page 21

When I entered the shop, I did not have an appointment. I was concerned about my car so the serviceman--Steve stated he would have my car checked out. The service was commendable and the experience was pl I was concerned about my car so the serviceman--Steve stated he would have my car checked out. The service was commendable and the experience was plesant. More

All employees made my experience buying a new car very pleasurable. There was no hard sell and everyone answered all my questions without hesitation. The day following my purchase, Ladale Rogers followe pleasurable. There was no hard sell and everyone answered all my questions without hesitation. The day following my purchase, Ladale Rogers followed up with a phone call to insure I was completely satisfied. Absolutely! Great people and a great deal. How can you beat that? You can't. I plan to buy my next vehicle at Redlands Auto Plaza. I give the a big THUMBS UP! More

I did an online price quote late in the evening on a Tuesday night. Within 30 minutes I received back information in an email and a few minutes later Alex Delgato called me as well. I hold him what I w Tuesday night. Within 30 minutes I received back information in an email and a few minutes later Alex Delgato called me as well. I hold him what I was looking for the Mazda2 for a commuter car. I had 3 requiredment. 1. an automatic, 2. it has air conditioning. 3. the price of my payment, monthly insurance cost, and monthly fuel cost were the same as or less then what I was currently paying a month driving my truck, which is $400.00 a month. I have 3 other vehicle at my home for my husband and myself, but all are trucks. My personal truck is a fully load deluxe model2005 Nissan Titan LX with every option available at the time of purchased. So this car just needed to be a basic model to get me back and forth from work,I needed nor wanted any of the extras. Alex and I made an appointment to meet at the dealership the next afternoon when I got off work. When I arrived and meet Alex he took me directly to the cars I wanted to see. When I stopped to admire a few of the other cars he answered my questions but never tried to do a hard sell to try and get me to upgrade to anything. I loved that I knew what I was looking for since this is the 5th car I have purchased and was just admiring the others on the way to see what I was intrested in purchasing. We looked at the car for a few minutes he answered my few question. I told Alex I don't want to play numbers, tell me up front the best you can do make me want to drive it off the lot. We went to the office he showed me the invoice, took $500.00 off that, told me what approximately what my payments would be. I like the deal and told him OK let's do it. Since I was in the market and had been looking that other dealerships, I had everything I needed on me. I handed Alex my Drivers lisence, Business card, and insurance card, Gave my SSI number and answered a few more question, income, referance, etc. Within a few minutes the deal was written up. Alex said he was taking to information to the finanace deptartment. I told Alex I would call my insurance company (AutoClub) and have the car placed on my insurance and have the proof of insurance faxed over for the loan packet. While I was still on the phone with the AutoClub giving them the VIN, make and model,etc. Jason the finanace manager was standing by me to take me to sign the final papers. Alex when to get my new car prepped for me. Jason made all the normal offered of extended warrenty and gap insurance, etc. that was expected but after I said NO thank you, he did not in any way try to talk me into it or strong arm me like I like to call it. (I loved that). The whole deal was signed sealed and ready for delivery in less then 30 minutes. We had to wait for it to be finished being washed and then fueled up, during that approximately 15 or 20 minutes. during that time Alex and I went over the handouts, service guides, warrenty book, he gave me his, his managers, and the service department buiness cards. Then he made arraingement to get someone to follow him, since I drove over I needed my new car taken to my home for me. Alex drove it to my home and had and fellow employee follow us to take him back. I has so impressed I cant tell you and would reccommend Redlands Mazda to everyone. From the moment I walked on the dealership at 3:00 pm to the time we pulled into my driveway with my 2 vehicles it was an hour and 20 minutes. This was the fastest I have ever purchased a vehicle, there was no hours of sitting around and waiting. More

If you need or want a new or used car or JEEP, sometimes you need to drive a little to save a lot. I am sure some poeple would just make the drive to Redlands Jeep to have the warm and freindly professional you need to drive a little to save a lot. I am sure some poeple would just make the drive to Redlands Jeep to have the warm and freindly professional service one should receive when making such a big purchase. In most cases we get better customer service at the store than at a Dealership, Unless you shop at REDLANDS JEEP! I drove 50 miles and and saved. I also got the upgrades my local dealer would not through in the deal. I have made the trip again and agin for my upgrades, (running boards), and a free oil change and service. I even met with Mr. Loren Campbell the Vice President/ General Manager. Loren made time to meet with me and discuss in detail how to go about "Lifting" my 2012 JEEP Wrangler Unlimited. He has and drives a Jeep. His Jeep is VERY Tricked OUT,Lifted etc. So, he knows what you need to upgrade yours. Be sure to try and get your Lift and upgrades put into the deal while you are buying your Jeep, you will not be sorry. It will look great! Elias was my salesman. Talk about a no pressure deal. No hassal deal.I still remember when I was first there. He had already washed and had the Jeep ready for my test drive and purchase. But, I didn't like the color it was too dark from the picture on the internet. The white was too bright. Just when I was thinking about picking one I could live with, Elias said, "lets get you the one you want". I am sure glad I did. He found the color with all the options I wanted and had it there in two days. Joy in finance has years of expertice. Again, a peaceful path through the dealership at Redlands. I was most impressed. Larry in service was, and is always pleasant to work with. I have had three BMW's, two Porsche's, and three Mercedes. I have Only had this level of professional service at one BMW dealership, and one Porsche dealership. If you are looking for another car, or JEEP, you should treat yourself to the service you deserve when making such a large purchase. I am sure you will be pleased with how you are treated at Redlands Jeep. Oh, and if you must bring the kids and must go on the weekend, there will be music and a BBQ. Hotdogs and burgers for all. So, take the family out for a nice free lunch and go on a Test drive. No one else will treat you special and feed you like Redlands Jeep. Enjoy your new car or Jeep, I am. More

I am a teacher who is subject to these kind of evaluations. The students who did well in my class evaluate me favorably, the ones who didn't - don't. We had a great experience working with Alex De evaluations. The students who did well in my class evaluate me favorably, the ones who didn't - don't. We had a great experience working with Alex Delgado and Loren Campbell. But, we also did our homework to make sure we knew exactly what we were doing. The bottom line is that they worked hard to earn our business and we ultimately gave it to them. Alex is the internet sales manager. Contact him. He will bust his tail to get you a deal. But, folks - it's a business, they have to make money too. We bought the Jeep Grand Cherokee Overland. The one we wanted literally did not exist, so Alex ordered us the vehicle and it came exactly as we wanted ahead of schedule. We couldn't be more happy. Great Job Guys. More

Mickie...3-19-12..FIVE STARS!!!!! Best car-buying Mickie...3-19-12..FIVE STARS!!!!! Best car-buying experience I have ever had. I had been shopping different dealerships since before the holidays, Mickie...3-19-12..FIVE STARS!!!!! Best car-buying experience I have ever had. I had been shopping different dealerships since before the holidays, not sure what I wanted. Most salespeople I dealt with were just contacted by internet. When I didn't buy, I was treated rudely and harrassed on the phone. Elias, my salesman from Redlands, never did that...just told me he would be there to help when I was ready, and that was that! I didnt forget that. I kept a regular eye on their website, interested in their ads, etc...until I saw my dream car right on the front page. I called Eli, went down and drove it..and bought it on the spot. NO hassle. Easist car-deal I have ever made. Loren, the finance manager, was a delight...explained everything about the contracts, was friendly, pleasant, not like the usual "tough-guys" that close deals at auto dealerships. I would send my BEST FRIEND to shop here. More

My overall experience was very good. The problem was identified and the price for parts and labor came quickly. I made an appointment the next day, everything went smoothly.The "quality of work and the identified and the price for parts and labor came quickly. I made an appointment the next day, everything went smoothly.The "quality of work and the price" rec'd lower ratings because I did not shop I excepted the bid. The Jeep is running good and I'm happy. Jeff Spencer More

I own a 2008 Chrysler Town and Country. We love our van and love the service we have received when we have taken our car in for repair work. The service staff is very friendly and professional. The last ti and love the service we have received when we have taken our car in for repair work. The service staff is very friendly and professional. The last time we had our van in for service they found some problems which they took care of in a timely manner. We were going out of town and needed our van for the trip. They finished the job sooner than expected and got us on the road. We were quite pleased with Jamo and all of the service personnel. The waiting room is large, and comfortable. The sales personnel are also great at Redlands Chrysler, Dodge, and Jeep on Redlands Blvd. More

Everyone I came into contact was absolutely wonderful. There was never any pressure from moment one. I had to decide between 3 different cars and they were very informative about each one with no pressure There was never any pressure from moment one. I had to decide between 3 different cars and they were very informative about each one with no pressure to choose the most expensive car at all. Everyone was great from the moment I got there until the moment I drove away in my new Mazda3 Skyactiv! More

Always receive good service. Truck is always in tip top running shape. I have never been left stuck on the side of the road with this truck. Having this dealer service my truck has given me the most reliab running shape. I have never been left stuck on the side of the road with this truck. Having this dealer service my truck has given me the most reliable ride ever. I love my dodge truck. More