Reddick Brown Ford - Service Center

NOT GOOD AT ALL! BUYER BEWARE!! Shelby dealer, but will not honor the warranty, they took my 13,000. And will not touch my truck! So I have JUNK!!! $101,000. For JUN BUYER BEWARE!! Shelby dealer, but will not honor the warranty, they took my 13,000. And will not touch my truck! So I have JUNK!!! $101,000. For JUNK!! The service Mgr runs when you pull in. More

They have done great service and always have been nice. I take my truck there as it needs service. Great Job! I take my truck there as it needs service. Great Job! More

Everyone was very professional and friendly. ..great customer service! Almost makes me look forward to next visit ;) ..great customer service! Almost makes me look forward to next visit ;) More

Mike and Joe are an asset to the dealership and are great to deal with. We have three Fords. to deal with. We have three Fords. More

Everyone was very nice and was on time doing my service on my vehicle. I would definitely go back. on my vehicle. I would definitely go back. More

Arrived at my appointment to have my 2019 F150 Platinum serviced and we promptly greeted and received a confirmation that my service was scheduled for the appointed time. During the service, I was consulte serviced and we promptly greeted and received a confirmation that my service was scheduled for the appointed time. During the service, I was consulted about my air cleaner which was supposed to be replaced at 30,000 miles and it was. After the service was done, the technician went over the condition of my tires, brakes and other components checked for "The Works" service. When I went to the check out desk for payment, I was greeted by an old friend and had a nice conversation during my check out process. Courteous, competent and friendly employees from state to finish. I was there total time of less than 45 minutes. Great experience. More

Always such an amazing experience. The Service Department is fast and friendly. I tell everyone to use Reddick Brown Ford. is fast and friendly. I tell everyone to use Reddick Brown Ford. More

I am new to the area and choose this dealership pre pandemic. Their lot was chocked full of cars that held my attention. Their recent oil change, tire rotation plus two recall repairs were completed w pandemic. Their lot was chocked full of cars that held my attention. Their recent oil change, tire rotation plus two recall repairs were completed with one minor glitch. A repairmen chose to smoke either in or under my car.causing the cabin to smell of cigarette smoke. I am a non smoker. I contacted the dealership as I left for another appointment and was informed that, Chris Chalfant, a partner, was unavailable but would contact me the next day, which he did. He offered to detail the entire car inside and out to remove the smell. Have not had the opportunity to return to have the detailing completed due to the Christmas holidays. More

Friendly and always does best to take care of us in a timely manner. Calls when it is finished. timely manner. Calls when it is finished. More

Service was prompt and was ready earlier than I expected.on my 2018 F 150. Service manager answered my questions concerning smells I have occasionally while driving as well as answering questions expected.on my 2018 F 150. Service manager answered my questions concerning smells I have occasionally while driving as well as answering questions about a recall on my 2019 F150 Supercrew Platinum. Entire staff was courteous and knowledgeable. Reddick Brown Ford is a good community citizen and a great place to do business. More