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Red Wing Chevrolet - Service Center

Red Wing, MN

4.8
695 Reviews

695 Reviews of Red Wing Chevrolet - Service Center

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January 10, 2024

The time of car drop off to the time the vehicle was fixed was seamless, easy and communication was great! Overall the experience was great! More

by Jackie Augustin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Butler
Jan 10, 2024 -

Red Wing Chevrolet responded

Thanks Jackie for the 4 star review. Take care!

January 10, 2024

Tiffany lost my vehicle keys. Not a major issue but she told me that someone else accidentally took the keys and he would bring them back the next day. So the next day came and we More

by EDWARD VLCEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pyle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Butler
Jan 11, 2024 -

Red Wing Chevrolet responded

Hi Edward, It looks like you dropped off your vehicle Thursday December 28th.- The work was done on Friday December 29th, which would be 2 weeks as of tomorrow, not 3. The key was taken or misplaced on Friday December 29th and a new key and fob were made for you that same day. Tiffany has reached out to multiple customers from that day to see if they picked up the keys by mistake from her desk, no-one has replied. I apologize the keys were possibly misplaced or picked up by a customer - that will lead to a process discussion in service for the future. Please email a receipt to sales@redwingchev.com for up to $40 for a replacement key for your gun safe. Thanks for the honest review.

Jan 11, 2024 -

EDWARD VLCEK responded

So it was 2 weeks not 3. When were you guys going to call me back Ive called 3 times? Look not a big deal but its clear no one wanted to tell me they lost the keys. The only reason Im getting a response is because you got a bad review. We dont want your 40$ for the lost gun safe key.

January 03, 2024

Good service, frequent updates on car and estimated expense. Always pleasant and with a smile. More

by mjwillers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pyle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Red Wing Chevrolet responded

Thank you for the feedback all the 4 star review. Take care!

December 27, 2023

Mike did a great job keeping me updated as I waited for my parts to come in. Service was fast and efficient on receiving the parts. Parts took a while due to the strike going on, certainly not their fault. More

by kaseyott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Red Wing Chevrolet responded

Thank you for being so understanding about the parts taking a bit longer, we truly appreciate it, some people are not as patient and that means a lot to us that you recommend us to your friends and family. Take care and happy new year.

December 25, 2023

Very professional fixed a tire problem and covered it with a warranty. I like dealing with Mike. More

by DWJACARLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Butler
Dec 28, 2023 -

Red Wing Chevrolet responded

Thank you! That's great warranty covered it, better yet! Have a happy new year, thanks for the high star review!

December 20, 2023

Excellent service always. In and out in a reasonable time. Keep up the great work! More

by kathysue-123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Butler, Sammy Jannings, Bailee Cheever
Dec 20, 2023 -

Red Wing Chevrolet responded

Thank you :)

December 18, 2023

Great service department always go above and beyond for their customers. Always responsive when my vehicle is for service. Great service team to work with. Highly recommend the service department at red wi More

by joebeans80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kimmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe "Flip" Montantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Butler
Dec 18, 2023 -

Red Wing Chevrolet responded

I agree! Thank you for all the stars.

December 15, 2023

Red Wing Chevrolet did a great job with service on my truck! Thanks for the great service! More

by willys5
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Wilcox, Tiffany Butler, Sammy Jannings, Bailee Cheever
Dec 18, 2023 -

Red Wing Chevrolet responded

Thank you! Take care. Wishing you happy holidays!

December 07, 2023

The service department is excellent. ,as is the parts department. The salesman could have been a little more helpful, but overall they did a great job More

by dougfranzen77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hegseth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Hawkenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Willner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Butler
Dec 07, 2023 -

Red Wing Chevrolet responded

Great to read Doug! Thank you for the high star review!

December 07, 2023

I brought my 2019 Silverado in for service and ended up buying a 2024 silverado . More

by scott.hanson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hegseth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Willner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Klaus, Sammy Jannings
Dec 11, 2023 -

Red Wing Chevrolet responded

Wow! That's great. Thanks for all the stars and enjoy the new truck...what a change they have made with these Silverado's!

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