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Red Wing Chevrolet - Service Center

Red Wing, MN

4.8
695 Reviews

695 Reviews of Red Wing Chevrolet - Service Center

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January 11, 2021

Mike was great. He was very prompt and thoughtful in the service that was provided. Mike also made a solid recommendations for service going forward. More

by Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Red Wing Chevrolet responded

Wonderful to read. Thanks for giving us this positive feedback. Service and Sales Team at Red Wing Chevrolet

January 08, 2021

I made my appointment at least a week in advance. When I got there I asked for a loaner because it was going to take a couple of hours 2 1/2 I ended up waiting in the lounge area. I inquired about someone t More

by Chet1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Pyle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave O'Connell
Jan 12, 2021 -

Red Wing Chevrolet responded

Hi Chet1962, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Ed Derleth the service manager did leave a voice message for you yesterday on a resolution, I'm hoping you two have connected today. Service and Sales Team at Red Wing Chevrolet

January 05, 2021

Enjoy working with Cody when we come in for our service work on our Ford Escape. Always informative and helpful. Prices are pretty comparable. Depending on what needs to be done. More

by C_YOUMANS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Red Wing Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Service and Sales Team at Red Wing Chevrolet

January 05, 2021

Always an enjoyable experience. Professional team and know their jobs and great to speak with. Service team will meet and exceed your needs and expectations. More

by BUNKER3110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Anderson
Jan 06, 2021 -

Red Wing Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Service and Sales Team at Red Wing Chevrolet

Jan 07, 2021 -

BUNKER3110 responded

As long as the customer service continues to be the top priority, I will always be a happy and returning customer.

January 02, 2021

We have done business with Red Wing Chev for many years. We have always had a good experience with them I can’t tell you how many cars we have purchased from them. They have always treated us very well More

by JHOLST1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Anderson
Jan 04, 2021 -

Red Wing Chevrolet responded

Thank you for always choosing Red Wing Chevrolet, the repeat business means a lot to us, it also means we are doing things right here. We appreciate the 5 stars and have a happy new year! Service and Sales Team at Red Wing Chevrolet

January 01, 2021

Mike & Cody in the service department are great to work with. However having to deal with 2012 Cruse intake manifold non return valve design/failure and related seal/gaskets/valve cover PCV issues multipl More

by markm20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Anderson
Jan 04, 2021 -

Red Wing Chevrolet responded

Hi Mark, Thank you for the kind words about Mike and Cody, they will appreciate seeing this review. Sorry to see your frustration with GM, with the vehicle concerns you have, it would be best to reach out to Ed Derleth the Service Manager here at the store to discuss the issues. He can be reached via email at ederleth@redwingchev.com or phone at 651-388-4777. Service and Sales Team at Red Wing Chevrolet

December 31, 2020

They were very friendly. They explained things in terms I understood and then they gave me options of what I could do. I felt comfortable asking questions. More

by lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Ann Anderson
Jan 04, 2021 -

Red Wing Chevrolet responded

Thanks for taking the time to review Red Wing Chevrolet and give us the 5 stars. We're happy to read all went well and options were offered. Please reach out for any future needs or questions. Service and Sales Team at Red Wing Chevrolet

December 29, 2020

Bought my last 2 vehicles from them. All the departments that they have offer fantastic service. From buying a new vehicle, to getting service and parts. We will always do our business with this dealer! More

by MKSENREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Ratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hegseth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Peterson, Leigh Ann Anderson
Dec 29, 2020 -

Red Wing Chevrolet responded

Thank you for the 5 stars and kind words about the employees at Red Wing Chevrolet. We look forward to seeing you in the future for your next new vehicle. Please reach out if we can help with any vehicle needs. Have a very Happy New Year! Service and Sales Team at Red Wing Chevrolet

December 23, 2020

I was very pleased with my service at Red Wing Chevrolet when I had a bad tire and dash board issue. Mike said my tire had a nail which was removed and hole patched. Dashboard issue corrected too. Mike wa More

by Suemearkle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Red Wing Chevrolet responded

Happy New Year Sue! Thank you for letting us know how we're doing. Glad we could get you back on the road safely and that Mike Pyle offered helpful assistance to you. We'll see you in the future for any other vehicle needs. Thanks for the business. Service and Sales Team at Red Wing Chevrolet

December 21, 2020

With GM charging higher fees, which are said to be increasing more, I have to shop at the smaller shops now, sorry.I can’t afford you anymore. More

by RDONKER
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Jacobsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Red Wing Chevrolet responded

Thank you for your honesty and for being a loyal customer to Red Wing Chevrolet's service department. We will truly hate to see you go! We do believe with the technicians being fully GM Certified and trained that we offer better service and quality repairs at a fair price. Please do not hesitate to visit us again in the future, you are always welcome here. Service and Sales Team at Red Wing Chevrolet

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