Red McCombs Toyota
San Antonio, TX
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I came in already knowing exactly which car I wanted and an appropriate price range that I would not go over and was able to speak with Shane of Red McCombs, and get an amazing, honest deal within ten minut an appropriate price range that I would not go over and was able to speak with Shane of Red McCombs, and get an amazing, honest deal within ten minutes. I wasn't looking for an inexpensive deal, I preferred an honest one. I'm from Chicago where dealerships love to mess with you and tack on hidden fees but everyone I countered, from the woman at the front desk to the person that helped me finance, was so genuine and honest. I am so happy with my experience at Red McCombs and can't wait to continue my relationship with the dealership as time continues! More
I have purchased and recommended many vehicles over the years to this dealership primarily in part due to the customer service, professionlism and support I receive. Lane Tokunaga is a top notch General Ma years to this dealership primarily in part due to the customer service, professionlism and support I receive. Lane Tokunaga is a top notch General Mangager and Hector Mancillas was great to work with. Red Mc Combs should be proud of his staff. More
Realistically, the main reason I've now bought SIX vehicles in the last six years from Red McCombs is because of the great sales experience I get from Rick Paskovich. He is always very prompt with an vehicles in the last six years from Red McCombs is because of the great sales experience I get from Rick Paskovich. He is always very prompt with answers to questions, gives the customer a real feeling of working for the customer's best interest, and is a very plesant person to deal with when looking to purchas a vehicle. I'm very aware there are other dealerships in San Antonio who MAY give us a better price, but the piece of mind Rick provides a customer is worth any additional funds I might have to pay for the same vehicle. Rick's a great salesman. More
It was a pleasure doing business with Dustin and Yolanda. They are friendly,patient and very professional. They were able to answer all the questions I had about the Toyota Highlander,which made it easier fo They are friendly,patient and very professional. They were able to answer all the questions I had about the Toyota Highlander,which made it easier for me to decide on purchasing the vehicle. I consider Dustin and Yolanda to be an asset to your company. I would definitely recommend them to family members and friends that are interested in purchasing a vehicle. I would also like to add that Dustin is doing a great job training Yolanda. Maria More
Stephen made the experience as expedient as possible. He was very friendly and helpful. He worked hard to get me the best deal possible and made me feel that I was an important customer. It was important to was very friendly and helpful. He worked hard to get me the best deal possible and made me feel that I was an important customer. It was important to him that I was happy with the car and the car-buying experience. More
We were very happy with our salesman, Stephen, and our overall experience. Stephen took his time with us, even though I was debating what vehicle I wanted to purchase. My wife and I came in to trade in an overall experience. Stephen took his time with us, even though I was debating what vehicle I wanted to purchase. My wife and I came in to trade in and purchase a Tacoma. After I was trying to make up my mind, Stephen pointed us to the Camry's. We test drove the silver SE and my wife liked it so much, we went to work to purchase this one for her. As we were finalizing paperwork, I made up my mind to purchase a black Camry. They drove so smooth and looked terrific. The managers we encountered were very friendly and genuine. We met Chipp and GM, Lane. Stephen introduced us to almost everyone we encountered. We are repeat customers. We purchased two Camry's 5 years ago. We had the same experience. But Stephen kept taking us to everyone and telling them that we are repeat customers and had purchased two vehicles. He made us feel very special and the employees we encountered welcomed us and Thanked us for being their customers. Glenn and his boss, I can't recall his name, in finance. His boss gave us a terrific price on the extended warranty and oil change services. I don't recall this being offered last time. I take in our vehicles for every service. Frank Driffel and his service repair staff, Thomas, Jennifer, Mark, Winfred, and Melissa are all terrific. I trust each one to give me a fair and straight quote. More
I was referred by a customer of McCombs Toyota. I also have known Ms. Wagner for about 20 years. She was so helpful and put me in touch with Shane Mitchell and we looked at different Tundras. Pricing was have known Ms. Wagner for about 20 years. She was so helpful and put me in touch with Shane Mitchell and we looked at different Tundras. Pricing was a big factor and Shane was able to give me a very good price for the truck I was looking for and also for my 2002 Tundra trade-in. Once the deal was done I met with "Doc" Holliday to work out the financing and warranty details. He was very informative and helpful to me. He showed me many scenarios with all the options available. Overall I had a very pleasant experience in the purchase of my new Tundra. Everyone was so helpful and no high pressure tactics were used, which I really appreciated. I came back a day later to purchase a couple of accessories from Ernest Torres in the parts department and was treated like I was a lifetime customer. I felt very much at home and comfortable in all my dealings and the whole experience had a positive impact on my 20 year old daughter. She was so very impressed. I will be in the market for a Ford Edge in the near future and McCombs will definitely be a store we will shop. I look forward to visiting the service department for my service needs. Just a side note, I really like my new Crew Max Tundra and Shane did an excellent job, with the help of my daughter, to select tires and wheels to make my Tundra a unique truck on the road. Shane shows such pride in his job making the vehicles exactly what his customers are looking for. All the people I had dealings with in my opinion were very professional and knew their jobs and how to take care of the customer. More
I thought dealership was very helpful and willing to negotiate on price and financing. We bought a 2010 Tundra from Mario Castillo last Feb and were very pleased with his attention to our needs and con negotiate on price and financing. We bought a 2010 Tundra from Mario Castillo last Feb and were very pleased with his attention to our needs and concerns during and after the sale. He was very adamant about calling him back if we had any questions or concerns after we purchased my husband's vehicle as well as my own. More
Hector was courteous, always available, and knew his job. He was very helpful and took the time to explain the various features of the car when it was delivered. He worked hard to get the car with the access He was very helpful and took the time to explain the various features of the car when it was delivered. He worked hard to get the car with the accessories I wanted. More
My mother and I just went to go look at cars. Then come to find out we bought a 5 door Yaris. Mike showed what the payments would be and how much it would be every month I didn't think the price would be s to find out we bought a 5 door Yaris. Mike showed what the payments would be and how much it would be every month I didn't think the price would be so low!! I am very pleased with how friendly everybody was. I loved the atmosphere, and all the men looked fresh and clean. I like my experience and in 20 years come back for the latest Yaris. More
