Red McCombs Toyota

Dustin did an excellent job; good attitude through out, very helpful and informative. This was a positive experience, I had visited the dealership some months ago and had a very unpleasant experience with very helpful and informative. This was a positive experience, I had visited the dealership some months ago and had a very unpleasant experience with a seasoned salesman, and I had vowed never to return. I discussed this with Tripp, and I strongly regret not calling to report this other sales person. Completing this process, was Mr. Holiday, through, helpful, and very genuine. I will look forward to seeing these gentleman and recommending them to others. I believe Dustin will do well with this dealership, you are fortunate to have him. Thank you for this experience. More

Mario was very helpful. I do believe he had my best interests at heart, and he answered all of my questions leading up to my decision. interests at heart, and he answered all of my questions leading up to my decision. More

Everyone we worked with was very motivated to help us make the best possible deal and put us in the vehicle that worked best for our family. make the best possible deal and put us in the vehicle that worked best for our family. More

NO ISSUES WITH SALES. I PLAN ON PURCHASING THE NEW TOYOTA SUPRA FROM RONNIE WHEN IT IS AVAILABLE. FROM RECEPTION TO FINANCE, GREAT JOB TO ALL THOSE WHO ASSISTED IN MY SALE. SUPRA FROM RONNIE WHEN IT IS AVAILABLE. FROM RECEPTION TO FINANCE, GREAT JOB TO ALL THOSE WHO ASSISTED IN MY SALE. More

Super, super courteous service, from my first contact with Alec. The entire team work with me and for me. There are two things you need to do before you leave Texas: learn to do the two-step, and vi with Alec. The entire team work with me and for me. There are two things you need to do before you leave Texas: learn to do the two-step, and visit Red McCombs. More

I appreciated the Toyota product knowledge shown by Mario Addari and the straight forward price he offered for the difference between my 2008 Pre Runner and the 2012 Pre Runner. James English took over late Addari and the straight forward price he offered for the difference between my 2008 Pre Runner and the 2012 Pre Runner. James English took over later that day when Addari was unavailable to get me in and out with the transfer completed in time so I could go to a meeting I had scheduled later that day. However, I really appreciate Doris Calderon for taking care of an error on the temp license plate and temp title. The paperwork had been processed listing the vehicle as a 2011 instead of a 2012. I came back to get it straightened out on Saturday 10/8/2011 but it was explained that was just temporary paperwork and the vehicle licensing would take care of it to show it was actually a 2012 when it was titled. Since I was going out of town the next week I was not comfortable driving a vehicle with incorrect information on the plate and title which could have caused needless time spent by me and law enforcement authorities if it came to their attention for some reason. I went back to the dealership on Monday 10/10/2011 and spoke to Doris Calderon at the customer service counter who appears very knowledgable about all aspects of the agency. She explained it was a good thing that I had come in because the paperwork would not have gone through with conflicting information and would have caused further title delays down the road. Calderon had someone in a back office prepare new temp tag and title with the correct information then had someone from sales replace the plate on my truck. It may sound like a small thing in the scheme of things in a large dealership like McCombs but is going to mean the difference whether I come back there again or not. Having people like Calderon in Customer Service to put customers in touch with the peple they need to see, or in this case empowere to quickly take care of problems within her control is key to a well run organization. More

Very friendly and efficient staff. Mario was very patient in explaining everything on our new Highlander and was kind enough to set up the hands free phone for us before we left. We will definitely be send in explaining everything on our new Highlander and was kind enough to set up the hands free phone for us before we left. We will definitely be sending all our friends and family your way ;-) More

I never would have considered your dealership except that it was included in the Internet (Edwards website) list of local dealers. The actual purchase process seemed too long (from 1:30 pm until 5 pm). It se it was included in the Internet (Edwards website) list of local dealers. The actual purchase process seemed too long (from 1:30 pm until 5 pm). It seems like too many players are included in the process and you have to wait for each to become available. More

It was a pleasure dealing with Frank DeLeon, Internet Sales Manager at Red McCombs Toyota. He was welcoming, knowledgeable, and extremely helpful, throughout the entire sales process, and during a follo Sales Manager at Red McCombs Toyota. He was welcoming, knowledgeable, and extremely helpful, throughout the entire sales process, and during a follow-up visit for a repair. It was a pleasure dealing with Frank. We would definitely recommend that anyone in the market for a used vehicle to contact Frank DeLeon at Red McCombs Toyota. Dan & Connie Jones More

We are savvy buyers and Mr. Hardy spoke the truth and answered all our concerns and questions. The exact Vensas were in stock and then the pricing met our budget. We are thrilled with the car, the servi answered all our concerns and questions. The exact Vensas were in stock and then the pricing met our budget. We are thrilled with the car, the service and the free hotdogs. We did not get this kind of honesty and help from Toyota Boerne where we reside. Thanks!! More