Red McCombs Toyota

Great Experience Cristian Garcia was a great help in finding my Tundra. I drove from El Paso to San Antonio and got my truck within an hour. He helped me from the time Cristian Garcia was a great help in finding my Tundra. I drove from El Paso to San Antonio and got my truck within an hour. He helped me from the time I called him to the time I purchased. He was very knowledgeable and courteous. I'd recommend seeing Cristian for your next purchase. Also, Brittney was helpful when I initially spoke to Red McCombs about a truck. Great staff! More

excellent service Rick Paskovich made me feel comfortable excellent friendly service Rick provided me. Samantha Peacock in finance very friendly explained everything to Rick Paskovich made me feel comfortable excellent friendly service Rick provided me. Samantha Peacock in finance very friendly explained everything to me excellent, I will always shop at Red McCombs Toyota. More

Scam BOught a certified clean carfax truck that was wrecked Sold me a certified truck with a clean carfax. Couple months later carfax popped up a wreck. Lost a lot of money lost in diminished value. No offer to Sold me a certified truck with a clean carfax. Couple months later carfax popped up a wreck. Lost a lot of money lost in diminished value. No offer to do anything. Told me 'I was out of luck.' Alignment was off when I took it to another shop. No action from anyone to make my buying experience better. Poor customer service. They talk so highly about there certified inspections but couldn't tell the truck was wrecked. DO NOT GO HERE! More

Incompetent Toyota Care Techs Took my wifes 2014 4 Runner here for the 10K Toyota Care service. I selected this dealership for this service after Cavender took almost 3 hrs. to do Took my wifes 2014 4 Runner here for the 10K Toyota Care service. I selected this dealership for this service after Cavender took almost 3 hrs. to do a tire rotation during the 5K Toyota Care service. McCombs knocked out an oil/filter change and tire rotation in 40 mins. Decided to check their work when I got home. Been working on cars for about 45 yrs. Tire pressure was correct when I took it in. After this 10K service the pressure in all 4 tires was grossly uneven. 2 or more lugs on each wheel were loose. Had to torque lugs correctly. Oil filter housing on this car is made of plastic. It was WAY over torqued. Had to loosen. Told my wife that I would be doing all maint. on her car in the future as I always have. McCombs apparently hires the same talent Jiffy Lube does. And a message to the person who posts replies after many of these negative reviews. DO NOT tell me "we are so sorry about your experience. Please call a member of mgt. to discuss this issue further". There is nothing to discuss. Your lube techs are hit-n-runs morons who shouldn't be allowed to service vehicles. More

Superior Customer Service Rick Paskovich provided us superior customer service. He was very professional, courteous and patient with me. Also, Chris Long, the Finance mgr. made Rick Paskovich provided us superior customer service. He was very professional, courteous and patient with me. Also, Chris Long, the Finance mgr. made us feel comfortable filling out the contract. Of course I need to mention Melissa Bellamy, the Service Mgr. Melissa is the reason we bought our car at Red McCombs Toyota. Melissa has always provided Superior customer service in the service department. You should be very proud of your team. More

Be Carefull Used car dept. at Red McComb's Toyota has the worst customer service my wife and I have ever experienced. We will never do business with these people Used car dept. at Red McComb's Toyota has the worst customer service my wife and I have ever experienced. We will never do business with these people again. Buyer beware. More

Great Team there My credit is not great at all, so I went shopping at a bunch of buy-here-pay-here places. After being sick of looking a high-mileage xxx cars, I star My credit is not great at all, so I went shopping at a bunch of buy-here-pay-here places. After being sick of looking a high-mileage xxx cars, I started looking at some real dealerships. Alec Hardy contacted me immediately, and we set up an appointment to meet over the weekend. I didn't have a whole lot of money, but that didn't stop them from putting me into a beautiful Camry. I pretty much fell in love with the car when I saw it. We took it out for a test drive (raining at the time) and it handled great. When all was said and done, we got with the finance guy, Valente, and got me on my way. There was a little snafu with the dates on some of the paperwork a few days later, but when I went to re-sign some stuff, they went ahead and filled my gas tank as an apology. Red McCombs really knows their stuff, and hire great people to represent them. Definitely getting my next car there! More

Satisfied Customer We were referred to this dealership by a friend and were not disappointed! Esteban Garcia was our salesperson and was very knowledgeable and kind. R We were referred to this dealership by a friend and were not disappointed! Esteban Garcia was our salesperson and was very knowledgeable and kind. Rick Martinez was the finance guy and was very helpful. We enjoyed spending some time with both of these gentlemen, and my wife loves her new car! More

"Awesome Sales/Financing Staff". Great experience Shane Mitchell was our salesman, Rudy Lizaola and Mirt Ramey were are Finance specialist. They went beyond what most dealerships would do and were abl Shane Mitchell was our salesman, Rudy Lizaola and Mirt Ramey were are Finance specialist. They went beyond what most dealerships would do and were able to work with our bank to get exactly what we wanted. A 2013 Highlander with low miles and extra clean for a used SUV. Several of my co-workers have purchased vehicles from Shane and have had the same overall experience. We went to several other dealers before Red McCombs and were not able to even get anywhere. One dealer wanted a lot of cash down on a high miles 2010. The other wanted 5K in cash down and then when we came in the next day with 5K they changed the numbers and tried to steer us to a high mileage Mercedes? Terrible experience!!! I strongly recommend the team I worked with at Red McCombs and anticipate their service department will continue this excellent experience. I believe a "Deal"is when all parties walk away happy. We got a "Deal" at Red McCombs. More

Rick Paskovich is the top dog I have never bought a car for myself as my dad has always done it for me. I have heard about how salesman would do anything to get you to buy a car. a I have never bought a car for myself as my dad has always done it for me. I have heard about how salesman would do anything to get you to buy a car. and you end up with a huge payment and something you do not like. So I was really hesitant to go car shopping as the car salesmen are know as VULTURES to me.. Rick was oh my gosh so,so nice to me. He carefully listened to me and we talked and texted for 3 weeks before we even got together face to face. And he allowed me to make the choice and then he explained what was a good idea or not. and he was not pushy at all.. I felt so at eased like I was getting a massage...lol.. Then he took me to Frank and explained to me what he was going to do and stayed by me the whole time... for a single woman that really, really made me feel good. More