Red McCombs Hyundai - Service Center
San Antonio, TX
827 Reviews of Red McCombs Hyundai - Service Center
Very busy the staff very nice it woul really help if they made recommendations for upkeeling auto maintenance so to avoid repairs but overall they rock, especially Justin, and amber made recommendations for upkeeling auto maintenance so to avoid repairs but overall they rock, especially Justin, and amber More
Why do we make appointments to have our vehicles checked out. When they don't even get seen at the time. It is a waste of time when we have other things to do. out. When they don't even get seen at the time. It is a waste of time when we have other things to do. More
I came to the service department the last eight minutes of the day. Austin O’Rourke was able to take care of my vehicle by getting my vehicle in the next morning. The customer service he had was excellent, of the day. Austin O’Rourke was able to take care of my vehicle by getting my vehicle in the next morning. The customer service he had was excellent, I’ll be bringing my vehicle back in the future. More
amber was bery helpful and was prompt and succinct i her discussions of my car service. definitely would appreciate her as my advisor on every service visit. discussions of my car service. definitely would appreciate her as my advisor on every service visit. More
OMG I want to give Kudos to Austin O'Rourke service advisor My car had a sensor that was going off and I explained I had purchased another to replace it. He immediately said please go return it and bri advisor My car had a sensor that was going off and I explained I had purchased another to replace it. He immediately said please go return it and bring in your car ASAP. I did and it was an engine fail requesting a new engine. Thank God it was covered under my warranty. He sent me to customer care to try to arrange a rental. They were not of much help and told me they did not guarantee they would cover my rental fees. I was really upset and called Austin to tell him because Im a single parent and I need a car to take the kids to school pick up and work ect. I had my car payment plus an additional $400 for rental and it was just to much for me. He was so sweet and compassionate and caring he said come tomorrow I will have a car for you. I was so happy and thankful for his help. He is very professional but most of all very good at his job and his customer service skills are unbelievably wonderful. He should get a raise for how wonderful he is. More
David J Garcia from service has to be the most rudest person I came across! Before even looking at my car he was already telling me he can’t fix it and won’t fix it. That if he did he would get a tow tru person I came across! Before even looking at my car he was already telling me he can’t fix it and won’t fix it. That if he did he would get a tow truck ready for me. Mind you he hasn’t even looked at my car or did anything to see what the problem was. He made it seem like we were an inconvenience for him. He even went to the mechanics to tell them to refuse working on our car. I will never return to Red McCombs Superior Hyundai. More