Red McCombs Hyundai - Service Center

I still like this dealership but I was not aware of the new service area. I wound in a construction area. I came across a nice employee who was walking and guided me to the right place. Once I was in the b new service area. I wound in a construction area. I came across a nice employee who was walking and guided me to the right place. Once I was in the bay, I sat there thinking someone else will tell me what's next. Granted I was early for my appointment but I wasn't sure whether to stay in my, go inside or what. Once I went inside, I was standing in an awkward spot at the front counter. When my rep was called, it finally got better. She was nice and guided me to the wait area. More

Amber was kind and delivered great customer care and service. We didn't have to wait long for our appointment and were offered refreshments anyway. service. We didn't have to wait long for our appointment and were offered refreshments anyway. More

Employees were kind, helpful, and efficient. My car was serviced in a timely manner, and they even checked in on me when it got later in the day to see if I'd pick up my car. My car was serviced in a timely manner, and they even checked in on me when it got later in the day to see if I'd pick up my car. More

The length of time before anyone even looked at my car for a warranty job when i had a flashing check engine light come on was more than 8 weeks. Going without a vehicle for so long placed an enormous bu for a warranty job when i had a flashing check engine light come on was more than 8 weeks. Going without a vehicle for so long placed an enormous burden in my family and I. No loaner vehicle was offered, no effort was made by the dealer to appease the strain placed on me. Communication was minimal by the dealership and only after I initiated it. To go so long without my car was unreasonable. Hyundai needs to subcontract their warranty work, or offer loaner cars when it takes them so long to handle warranty repairs. I will avoid purchasing another Hyundai vehicle due to this sad experience. More

I took my Kona in for initial service, and I couldn't be more pleased. Mike informed me of what was going to happen, then went over what had been done when service was complete as well as explaining when w more pleased. Mike informed me of what was going to happen, then went over what had been done when service was complete as well as explaining when when the next service was do. Absolutely no complaints. More

Great and fast service. New building is great makes it so much easier to drive up. New building is great makes it so much easier to drive up. More

It was the fastest service I’ve ever had. Amber Kitchen is so knowledgeable and helpful. She takes special care of every single person that comes into the dealership! Amber Kitchen is so knowledgeable and helpful. She takes special care of every single person that comes into the dealership! More

I appreciate their new and improved service entrance and waiting area. And they still provide the same great service waiting area. And they still provide the same great service More

Esteban was helpful in keeping me informed on the status of my car. Excellent service of my car. Excellent service More

Vihicle should be wash and vacuum after servicing. and set all settings Back to original settings. and set all settings Back to original settings. More