Red McCombs Hyundai - Service Center

Was able to get my car checked out and issue resolved inside of a day inside of a day More

I am significantly not happy with this service center. My vehicle was broken into because of a Tik Tok challenge that I was not aware of until I tried to have my vehicle fixed. I called twice looking for My vehicle was broken into because of a Tik Tok challenge that I was not aware of until I tried to have my vehicle fixed. I called twice looking for information about how to get my steering wheel fixed and no calls were returned to me. I had to call them. Five days after the break in, I get the notice in the mail about calling to schedule the anti-theft service. I wonder if I would have gotten it if they had not tried to steal my car! I called to get the anti-theft service done and asked to have the date/time left on my phone. Anytime/Anyday was the request because I didn't want my car messed up again. I made 2 requests and they were not returned. Today, I called (lost track of how many times), and got my scheduled fix date. It is for July 24th, and "it will probably be at the shop several days," said the service person. Hopefully, my car won't be targeted again while I wait. If the dealer knew there was problem, a notice should have gone out immediately, so I would not have been traumatized by the attempted theft of my vehicle and I could have taken precautions while I waited. Not returning calls for assistance added to the stress and frankly made me not celebrate the car I have grown to love. More

Until the construction is complete, I would not come back myself. You drive in for scheduled service and have no where to park, it was frustrating. You have a wonderful, knowledgeable and welcoming staff w myself. You drive in for scheduled service and have no where to park, it was frustrating. You have a wonderful, knowledgeable and welcoming staff working under horrid conditions. They are truly amazing. I have purchased several cars here and hope to do so again. More

Amazing helpful everyone was nice and welcoming they assisted me with my needs and checked on my coverage called me to let me know prior to completing anything. assisted me with my needs and checked on my coverage called me to let me know prior to completing anything. More

Worst experience ever. Made appointment 2 weeks ahead and detailed recalls and MPG reimbursement requests . Dropped off to total war zone construction. Here is where the at Made appointment 2 weeks ahead and detailed recalls and MPG reimbursement requests . Dropped off to total war zone construction. Here is where the attitude problems started. Everyone I encountered was clearly miserable in their environment. 3 hours later received a call telling me neither service could be performed as they were to busy to get my car in. OK let me stress this was the worst customer service experience I have ever had.. in total we made 4 30 mile trips for absolutely zero results. More

The people were friendly and curtious. Only problem I was told and hour & half to service my car but it was more like 3 1/2 hours Only problem I was told and hour & half to service my car but it was more like 3 1/2 hours More

My service advisor, Amber and the team, kept me advised on the progress of my of my vehicle service. on the progress of my of my vehicle service. More

Great customer service, kept me informed every step of the way and fast turn around the way and fast turn around More

I had some other issues but the dealer did not have a system to discuss and address system to discuss and address More

Service department and Manager do not keep you informed about your vehicle repair status. Director comes across arrogant and frustrated about service issues. They always use the we are really busy excuse about your vehicle repair status. Director comes across arrogant and frustrated about service issues. They always use the we are really busy excuse anytime the repair gets pushed back. More