Red McCombs Hyundai - Service Center
San Antonio, TX
785 Reviews of Red McCombs Hyundai - Service Center
It was the best visit, Victor took care of my car, honest about time length and only fix what my vehicle needed, took my car in even though I didn’t have an appointment. Thank you Victor. God bless. about time length and only fix what my vehicle needed, took my car in even though I didn’t have an appointment. Thank you Victor. God bless. More
Red McCombs did a great job on the repairs to my car. It drives as smooth as a new car. They were thorough to find all issues that needed repair and gave me a quote that they stuck to. Brian was honest a It drives as smooth as a new car. They were thorough to find all issues that needed repair and gave me a quote that they stuck to. Brian was honest and kept me updated on progress. No surprises at the final invoice. I appreciate that they gave me a ride home when my car was dropped off and picked me up when it was ready. I highly recommend them. More
They take the longest time to complete the services even a simple oil change takes hours. They don’t inform you of your warranty or what includes the technician don’t provide proactive service recommendatio a simple oil change takes hours. They don’t inform you of your warranty or what includes the technician don’t provide proactive service recommendations More
The advisor was wonderful and they completed the service quickly and did a great job. The only draw back was navigating the dealership. It was a little hard with all the construction. But obce it's finishe quickly and did a great job. The only draw back was navigating the dealership. It was a little hard with all the construction. But obce it's finished, I'm sure it will be much better. The staff there are friendly and helpful and they kept me informed through the whole process. They will definitely be my "go to" for all my future needs. More
Great service and sales people. I thought they were honest and trustworthy. Very friendly people. This is the second purchase I make for mccombs I thought they were honest and trustworthy. Very friendly people. This is the second purchase I make for mccombs More
Lack of communication killed the service. I was told my car would be ready in two days max. I had to call and text the representative numerous times to get a status. I had to talk to the supe I was told my car would be ready in two days max. I had to call and text the representative numerous times to get a status. I had to talk to the supervisor and was told that the representative was not working there any more. My car was not ready until the following week. I missed work ans had to rent a car. The rental was only covered for a day and up to today, my warranty hasnt heard from the dealership to cover for my rental. It was a nightmare. More
Fantastic service! Friendly staff! I was kept apprised of the progress and price of the work being done on my vehicle at every juncture. Friendly staff! I was kept apprised of the progress and price of the work being done on my vehicle at every juncture. More
I have bought multiple cars from Red McCombs Hyundai, avoid this location like the plague go to the NW location off I10 and UTSA Blvd. Service people are a nightmare, unhelpful and have no idea what cust avoid this location like the plague go to the NW location off I10 and UTSA Blvd. Service people are a nightmare, unhelpful and have no idea what customer service is. I have been waiting over 30 days for someone to return a call and have called multiple times. I wouldn't recommend this dealership to someone I hated and this is from a customer that has bought multiple vehicles from Red McCombs. More