Red McCombs Hyundai - Service Center

The service agent was very nice and explained everything. I disagree with this 15 word minimum I disagree with this 15 word minimum More

I understood it was a lot of people having to get their car serviced the day I went but the customer service was lacking attentiveness and accommodation. It took a few mintues before I was helped. car serviced the day I went but the customer service was lacking attentiveness and accommodation. It took a few mintues before I was helped. More

No return call. Called for Weeks to get appointment, had to show up in person. All jobs not completed. Still Need another dealer visit. Called for Weeks to get appointment, had to show up in person. All jobs not completed. Still Need another dealer visit. More

A paint recall took almost a year to correct. When corrected my windshield was not sealed correctly and my antenna was removed and not replaced. Took 3 weeks to get an appt to begin to resolve When corrected my windshield was not sealed correctly and my antenna was removed and not replaced. Took 3 weeks to get an appt to begin to resolve the issues. More

Car service great. People service could be better. They weren't friendly, they were almost annoyed. From the service rep, to the cashier area. 1 gentleman was nicw and People service could be better. They weren't friendly, they were almost annoyed. From the service rep, to the cashier area. 1 gentleman was nicw and his name was Larry, he was courteous and brought out my vehicle. More

We had an appointment for work done to the car. No one called after two and a half business days. When we called, nothing had been done to our car, and it was going to take 3 additional days to get No one called after two and a half business days. When we called, nothing had been done to our car, and it was going to take 3 additional days to get the work done. The associate Esteban, was not helpful, did not communicate with us, didn’t listen to what we needed, and was not easy to reach. He then went on to suggest $2,000 worth of unneeded repairs. The team member answering the phone was also very short, and unfriendly. She was on her phone when we arrived to pick up the car and had a “I don’t care about this job” demeanor. More

Great Customer service! This is why I continue and plan to go to the service center This is why I continue and plan to go to the service center More

Bryan Menard Cody and Margaret were inconsistent with feedback they will transfer to voicemail the calls and never cal back. I had to go in person to see my car and never met Bryan or Cody in person they feedback they will transfer to voicemail the calls and never cal back. I had to go in person to see my car and never met Bryan or Cody in person they were not empathetic even though I told them my car was burglarized. I pay out of pocket. The car was vacuum but glass was still left in the seats. There was no feedback or return calls from any of the three persons mentioned. More

Amber was great she made getting my vehicle serviced seem seamless. In enjoyed the new area it looks great. seamless. In enjoyed the new area it looks great. More

My oil was double filled on my previous visit and could have caused some costly damages and when I brought this up on my most recent visit they mentioned that they would tell them not to do it again. I fee have caused some costly damages and when I brought this up on my most recent visit they mentioned that they would tell them not to do it again. I feel as if I cant even trust getting something as simple as an oil change done here. More