Red McCombs Hyundai - Service Center

Too busy, wouldn’t listen or take my paper work. First Advisor said unless check engine light is on, they wouldn’t cover it. Called several times & service calls put on hold. Hung up after 20 min First Advisor said unless check engine light is on, they wouldn’t cover it. Called several times & service calls put on hold. Hung up after 20 minutes waiting. Nice new facility but atmosphere feeling cold & uncaring. Very disappointed. Picked car up same as I brought it in. More

Mike was great…he was professional and courteous. I always have a good experience when bringing my vehicle in for service. I always have a good experience when bringing my vehicle in for service. More

Efficient. Professional, Attentive service area and agents. Clear communication. Realistic expectations. Consistent, economical and fair pricing. Professional, Attentive service area and agents. Clear communication. Realistic expectations. Consistent, economical and fair pricing. More

Communication is poor. I have to be on top of them asking questions and reassuring information. They tell me my car will be ready by x day and it’s not. They have not given I have to be on top of them asking questions and reassuring information. They tell me my car will be ready by x day and it’s not. They have not given me a lender when they take an extra week to fix my car. Employees come and go quick which says a lot about management and leadership at this dealership. Ive gone to pickup my car at a date it should have been ready and it is not. Ive dropped off my car on a day Ive been told to to just be told I need to take it on another day. I started going to this dealership because they kept up really well with what my car needed depending on its mileage but the last couple of years, there have been discrepancies on the work my car has gotten (possible double work and fees). This place is a mess! More

Customer service at its best, knowledgeable and professional, service was a model of excellence for us! professional, service was a model of excellence for us! More

D was awesome and made the process easy. Give her a raise she deserves it! Give her a raise she deserves it! More

The new layout is nice, got my oil changed without any issues but for some reason every time I come to this one they over inflate my tires. Not a huge deal, just not sure why. issues but for some reason every time I come to this one they over inflate my tires. Not a huge deal, just not sure why. More

The service agent was very nice and explained everything. I disagree with this 15 word minimum I disagree with this 15 word minimum More

I understood it was a lot of people having to get their car serviced the day I went but the customer service was lacking attentiveness and accommodation. It took a few mintues before I was helped. car serviced the day I went but the customer service was lacking attentiveness and accommodation. It took a few mintues before I was helped. More

No return call. Called for Weeks to get appointment, had to show up in person. All jobs not completed. Still Need another dealer visit. Called for Weeks to get appointment, had to show up in person. All jobs not completed. Still Need another dealer visit. More