Red McCombs Hyundai - Service Center

I sat at the dealership for an extra hour waiting on my car when it was done already, I asked on of the workers in the office if they call you when it’s done and they said that they did but I didn’t receiv car when it was done already, I asked on of the workers in the office if they call you when it’s done and they said that they did but I didn’t receive any text or calls More

I'm sure it will get better once the new facility opens! This construction seems to hinder performance. I'm optimistic for my next appointment. This construction seems to hinder performance. I'm optimistic for my next appointment. More

6 hours and new key did not work. 2 more hours and it worked. They did not even check to see if key worked 2 more hours and it worked. They did not even check to see if key worked More

Service advisor was very personable and kept me informed on the service i went in for. No complaints in fact I think you should have more employees like her. She is the type of employee that makes your de on the service i went in for. No complaints in fact I think you should have more employees like her. She is the type of employee that makes your dealership an enjoyable experience and like some dealerships that are a nightmare. More

Not enough communication from service rep. Receptionist not too friendly. Shuttle only works till noon, I took my car in at 9 and was ready at 1pm. Receptionist not too friendly. Shuttle only works till noon, I took my car in at 9 and was ready at 1pm. More

The service department does not communicate with the customer. My car wS ready on Tuesday called 17 times no return call. Finally I got ahold of General management and was told Mt car was ready Tuesday customer. My car wS ready on Tuesday called 17 times no return call. Finally I got ahold of General management and was told Mt car was ready Tuesday morning, and I spoke to him Wednesday afternoon. Horrible More

Great service and everybody has a good attitude. Even though the service department was in a portable it was very clean and comfortable. Even though the service department was in a portable it was very clean and comfortable. More

Wonderful low stress experience. Ricardo and Alfredo both had superior customer service. Will definitely do business again with them! Ricardo and Alfredo both had superior customer service. Will definitely do business again with them! More

Check in was quick and service advisor pleasant. Some non-maintenance items were offered via text which I declined. My carpet was dirty. No protective barrier was used. Need to do better as I care a Some non-maintenance items were offered via text which I declined. My carpet was dirty. No protective barrier was used. Need to do better as I care about my car's appearance. More

Disorganized, they were uncertain of the work they scheduled for my vehicle. I was in your shop mid- May 2023 to have warranty work completed and a leaking door seal. When I came in they were unaware scheduled for my vehicle. I was in your shop mid- May 2023 to have warranty work completed and a leaking door seal. When I came in they were unaware of the door seal they supposedly ordered earlier. The door seal they installed isn't the correct one because the new seal leaks more than the old seal. Bad repair work. The technician should have checked for leaks after replacing seal to be sure he corrected the problem. I will have to loose another day because of this poor work ethics. Thanks for listing John Drobiezewski More