Red McCombs Hyundai - Service Center

Poor communication within the staff and different messages being relayed about my service. The issue I came in for was not addressed. I told the staff the issue occurs with my speed is greater th messages being relayed about my service. The issue I came in for was not addressed. I told the staff the issue occurs with my speed is greater than 65 but their note reflects below 65.. when checking the problem. More

Red McCombs Hyundai always does a great job. That's why they are always busy- everyone wants their service. My suggestion, drop off your vehicle, let them perform their great service. Go live yo That's why they are always busy- everyone wants their service. My suggestion, drop off your vehicle, let them perform their great service. Go live your life, come back a get your vehicle when it's done and quit complaining how long it takes. More

Worked with Mohammed and Oscar and they treated us with the most respect and got me a great deal for my first car purchase! Great experience for a first timer! the most respect and got me a great deal for my first car purchase! Great experience for a first timer! More

This is the reply from the Advisor. We completed the recall for the wiper arm. The auto start feature issue has no codes found or we could not duplicate the issue at this time unfortun We completed the recall for the wiper arm. The auto start feature issue has no codes found or we could not duplicate the issue at this time unfortunately. As you can see they basically say the start stop is broke, we don't know why. Come pick up your car. I had to get his manager involved before they would actually fix it. This should not be. More

I went in for 2 recalls then once my card was ready. Left and afternoon my engine light has been on. Called and said I would have to pay for them to check my car!! Left and afternoon my engine light has been on. Called and said I would have to pay for them to check my car!! More

Awful service. Had my car towed to the location off of 410 and was given to an unknown employee who never registered my car in their system or told anyone it was th Had my car towed to the location off of 410 and was given to an unknown employee who never registered my car in their system or told anyone it was there. I was unable to contact the service department, left messages with the sales department that never reached service. Upon my arrival the next morning, I was told they didn’t have my car and I had to drive around the lot to find it myself. They had my car for 4 days to do an oil change and I told them the battery was dead multiple times. Multiple unnecessary diagnostics were run and they tried to charge me $170 for service and $60 for the oil change. They claimed the $170 for diagnostics was testing the battery and other functionalities of the car and led them to conclude that the battery was dead. This location is lazy, sloppy, and untrustworthy. Don’t bring your car here More

When i went to the dealership i was attended right away from my service advisor. Every time i called him he always answered me. The service here overall was amazing. from my service advisor. Every time i called him he always answered me. The service here overall was amazing. More

Amber was very professional and has excellent customer service skills. I spent 13 years in Japan and the Japanese take pride in ensuring their customer service skills are at the highest standard and Amber service skills. I spent 13 years in Japan and the Japanese take pride in ensuring their customer service skills are at the highest standard and Amber upheld the same standards level. She's awesome! One note, I only rated "service and delivery" as average as it took almost 30 minutes for my car to be delivered back to me after Amber had called them. More

Booked my appointment online, was quoted a good price. While I was waiting I got an email and went over everything, it said that the service was $22. I go to pay and it’s over $100. I was never asked what While I was waiting I got an email and went over everything, it said that the service was $22. I go to pay and it’s over $100. I was never asked what kind of oil or nothing. More

Very fast and friendly service. The associates were always available for any questions I had. The associates were always available for any questions I had. More