Red McCombs Hyundai - Service Center

Robert was awesome and very professional. The vehicle was ready in a short timeframe. Robert did a great job providing us with timely updates. The vehicle was ready in a short timeframe. Robert did a great job providing us with timely updates. More

Sara was exceptionally helpful and extremely nice. After a slight inconvenience she had my car washed and detailed. My visit was a pleasant one. After a slight inconvenience she had my car washed and detailed. My visit was a pleasant one. More

2 1/2 hours for what I had done seems a little long. I guess you are short of help as is everywhere! Mike did keep me posted though. Merry Christmas! I guess you are short of help as is everywhere! Mike did keep me posted though. Merry Christmas! More

Exceptional customer service. Prompt, helpful, and surpassed expectations. Created a lasting positive impression, very satisfied! Prompt, helpful, and surpassed expectations. Created a lasting positive impression, very satisfied! More

Amber was incredibly helpful. I did my first service at World Car and it was a nightmare. I did my first service at World Car and it was a nightmare. More

Lack of accountability. Oil change took 3 hours apparently due to confusion with another vehicle's tags. The day after the oil change I get engine issues with the car. Servi Oil change took 3 hours apparently due to confusion with another vehicle's tags. The day after the oil change I get engine issues with the car. Service department refused to take accountability for failing to diagnose all of my car's problems forcing me to return the vehicle multiple times, costing me time and hundreds more in alternative transportation costs. When I asked service manager about this lack of accountability, I get excuses like "we're not going to check for turbo actuator problems when you bring your vehicle in for failing to start." Customers want to bring their cars to someone who is responsive and an expert in their field. Red McCombs Superior Hyundai has people who don't return phone calls and fail to diagnose/anticipate vehicle problems despite having multiple opportunities to do so. I will not be bringing my car back again. More

Our scheduled maintenance service was professionally completed and we remained on-site at the new Superior Hyundai waiting area -- very clean and modern. All staff were very hospitable with us. completed and we remained on-site at the new Superior Hyundai waiting area -- very clean and modern. All staff were very hospitable with us. More

Amber was so helpful. This issue had been ongoing and it was going unresolved. Amber finally listened and fixed the problem I was experiencing. I’m so appreciative of her This issue had been ongoing and it was going unresolved. Amber finally listened and fixed the problem I was experiencing. I’m so appreciative of her and the service guys! More

Victor always provides friendly and outstanding customer service. They are knowledgeable and answer your questions concerning your vehicle's needs. service. They are knowledgeable and answer your questions concerning your vehicle's needs. More

Hard to get a hold of service with no return calls, overpriced and seems prices are just thrown up in the air making no sense. I don’t believe I will use your service ever overpriced and seems prices are just thrown up in the air making no sense. I don’t believe I will use your service ever More