Red McCombs Hyundai - Service Center
San Antonio, TX
840 Reviews of Red McCombs Hyundai - Service Center
The service was excellent and the wait time was reasonable. The only negative was how the online scheduling worked. It had no appointments open if you wanted to wait for your car while it was bei reasonable. The only negative was how the online scheduling worked. It had no appointments open if you wanted to wait for your car while it was being serviced. But it had appointments for drop offs. It would be better to show all open appointment times and give an estimated what time y\for the service(s) you chose to have done. Fix the online scheduling piece and you will be 5 stars. More
I had a pleasant experience during my service visit. I was greeted promptly upon my arrival. I was asked what service I needed and I was given all the information about the services required at this I was greeted promptly upon my arrival. I was asked what service I needed and I was given all the information about the services required at this time. All personnel were friendly and professional. I was kept apprised of my vehicle status The atmosphere was pleasant and I like your new and improved service center. Outstanding Service. Tha you. More
I WAS SO PLEASED TO SEE THAT AMBER WAS ABLE TO HAVE DAY THAT WAS GREAT FOR ME. VERY PLEASED THAT AMBER TOOK ME ON A WELCOME TOUR OF THE NEWLY SHOWROOM AND SERVICE CENTER. VERY NICE CUSTOMER CARE WA THAT WAS GREAT FOR ME. VERY PLEASED THAT AMBER TOOK ME ON A WELCOME TOUR OF THE NEWLY SHOWROOM AND SERVICE CENTER. VERY NICE CUSTOMER CARE WAITING AREA. IT'S LIKE CUSTOMER OFFICE/ LOUNGE. AS ALWAYS AMBER AND HER TEAM THAT'S IN A NEWLY BUILT CAR CARE BUILDING ALSO . DID AN A+. SERVICE AS ALWAYS. I REALLY APPRECIATE LES GOSLIN FOR KEEPING A+EMPLOYEE ON HIS TEAM. THEY ALWAYS KEEP MY CAR'S RUNNING AND LOOKING LIKE NEW... MY FIFTH CAR FROM THEM. AND I KEEP GOING BACK. THANKS. AMBER AND LES GOSLIN AND THE TEAM IN THE SERVICE CENTER. More
I came in following up on a service part which was supposed to have been ordered in September. Apparently, the warrantee part was not received. Amber took care of reordering the part and got me out supposed to have been ordered in September. Apparently, the warrantee part was not received. Amber took care of reordering the part and got me out within an hours after arriving. More
Super fast service! Great Communication! They kept me in the loop about the status of my vehicle the whole time. The new facility is very nice. Great Communication! They kept me in the loop about the status of my vehicle the whole time. The new facility is very nice. More
Friendliest staff! 3 hours for an oil change is too much. Need to prioritize quick jobs outside of longer ones with the amount of technicians. 5th in line and 3 hours f 3 hours for an oil change is too much. Need to prioritize quick jobs outside of longer ones with the amount of technicians. 5th in line and 3 hours for an oil change is just too long. More