Red McCombs Hyundai - Service Center
San Antonio, TX
788 Reviews of Red McCombs Hyundai - Service Center
Service was simple and those involved courteous. Waiting area was nice. Was a rather long wait for the regular oil change service though. About 3+ hours. Did not mind because I brought work to Waiting area was nice. Was a rather long wait for the regular oil change service though. About 3+ hours. Did not mind because I brought work to do. The new facilities are very nice. Bought our Tuscon here and have been very pleased with the overall service - would recommend them for sales and service if one is buying a Hyundai product in the future. More
Without an appointment, the dealership was nice and helpful. Fixed a tire that was flat and in trunk. Rotated tires and oil change. Amazing service and I would definitely recommend them to family a helpful. Fixed a tire that was flat and in trunk. Rotated tires and oil change. Amazing service and I would definitely recommend them to family and friends. Thank you. More
Too busy, wouldn’t listen or take my paper work. First Advisor said unless check engine light is on, they wouldn’t cover it. Called several times & service calls put on hold. Hung up after 20 min First Advisor said unless check engine light is on, they wouldn’t cover it. Called several times & service calls put on hold. Hung up after 20 minutes waiting. Nice new facility but atmosphere feeling cold & uncaring. Very disappointed. Picked car up same as I brought it in. More
Efficient. Professional, Attentive service area and agents. Clear communication. Realistic expectations. Consistent, economical and fair pricing. Professional, Attentive service area and agents. Clear communication. Realistic expectations. Consistent, economical and fair pricing. More
Communication is poor. I have to be on top of them asking questions and reassuring information. They tell me my car will be ready by x day and it’s not. They have not given I have to be on top of them asking questions and reassuring information. They tell me my car will be ready by x day and it’s not. They have not given me a lender when they take an extra week to fix my car. Employees come and go quick which says a lot about management and leadership at this dealership. Ive gone to pickup my car at a date it should have been ready and it is not. Ive dropped off my car on a day Ive been told to to just be told I need to take it on another day. I started going to this dealership because they kept up really well with what my car needed depending on its mileage but the last couple of years, there have been discrepancies on the work my car has gotten (possible double work and fees). This place is a mess! More