Red McCombs Hyundai - Service Center
San Antonio, TX
842 Reviews of Red McCombs Hyundai - Service Center
I went in for 2 recalls then once my card was ready. Left and afternoon my engine light has been on. Called and said I would have to pay for them to check my car!! Left and afternoon my engine light has been on. Called and said I would have to pay for them to check my car!! More
When i went to the dealership i was attended right away from my service advisor. Every time i called him he always answered me. The service here overall was amazing. from my service advisor. Every time i called him he always answered me. The service here overall was amazing. More
Awful service. Had my car towed to the location off of 410 and was given to an unknown employee who never registered my car in their system or told anyone it was th Had my car towed to the location off of 410 and was given to an unknown employee who never registered my car in their system or told anyone it was there. I was unable to contact the service department, left messages with the sales department that never reached service. Upon my arrival the next morning, I was told they didn’t have my car and I had to drive around the lot to find it myself. They had my car for 4 days to do an oil change and I told them the battery was dead multiple times. Multiple unnecessary diagnostics were run and they tried to charge me $170 for service and $60 for the oil change. They claimed the $170 for diagnostics was testing the battery and other functionalities of the car and led them to conclude that the battery was dead. This location is lazy, sloppy, and untrustworthy. Don’t bring your car here More
This is the reply from the Advisor. We completed the recall for the wiper arm. The auto start feature issue has no codes found or we could not duplicate the issue at this time unfortun We completed the recall for the wiper arm. The auto start feature issue has no codes found or we could not duplicate the issue at this time unfortunately. As you can see they basically say the start stop is broke, we don't know why. Come pick up your car. I had to get his manager involved before they would actually fix it. This should not be. More
Booked my appointment online, was quoted a good price. While I was waiting I got an email and went over everything, it said that the service was $22. I go to pay and it’s over $100. I was never asked what While I was waiting I got an email and went over everything, it said that the service was $22. I go to pay and it’s over $100. I was never asked what kind of oil or nothing. More
Very nice, very professional. I was impressed with the whole team. Gustavo went above and beyond, and they kept me informed during the whole process. I was impressed with the whole team. Gustavo went above and beyond, and they kept me informed during the whole process. More