Red McCombs Hyundai - Service Center

Ricardo & James in sales were great. Oscar in finance explained to me everything. I'll definitely come back for my next car. Oscar in finance explained to me everything. I'll definitely come back for my next car. More

It was hard to get through trying to call parts and Service but I contacted J.T. my sales guy and he told me where to go . Service but I contacted J.T. my sales guy and he told me where to go . More

Service has gone downhill. I showed up early to drop off my car. I had an appointment for that day. Nobody seemed interested in helping me. Very weird. There was only one c I showed up early to drop off my car. I had an appointment for that day. Nobody seemed interested in helping me. Very weird. There was only one car ahead of me and it took over 30 minutes to get assistance. Customer service is horrible. The customer used to be king. I guess business has been so good, you just don't care anymore. Sad. My rep Amber called when she got in and was very nice. The work performed was very quick and accurate. But, you need to welcome your customers and make them feel wanted if you want my business. More

I was disappointed that they told me they would check all fluids and add if necessary! Came home brake fluid was low and had to add some myself! fluids and add if necessary! Came home brake fluid was low and had to add some myself! More

Took 3 weeks to get ahold of someone after dropping my car off. I ended up having to call daily to get an update after initial intake. Unacceptable. car off. I ended up having to call daily to get an update after initial intake. Unacceptable. More

They were timely and efficient…easy to make appointment and stayed informed throughout the process. and stayed informed throughout the process. More

Courteous. Thorough explanation about servicing needs of my vehicle. Purchased car from them as well. Thorough explanation about servicing needs of my vehicle. Purchased car from them as well. More

Amber the Service Advisor was Polite and informative provided excellent. Service. Quick check in, great facility. provided excellent. Service. Quick check in, great facility. More

I love Red McCombs. I think I've purchased 7 cars from there--all Hyundai!! The customer service has always been great. I think I've purchased 7 cars from there--all Hyundai!! The customer service has always been great. More

They were ok on service they missed 2 ideas I have to go back. They did a great service of bringing home back. They did a great service of bringing home More