Red McCombs Hyundai - Service Center
San Antonio, TX
788 Reviews of Red McCombs Hyundai - Service Center
Victor was helpful and professional. The wait time was reasonable and the waiting room was comfortable with complimentary coffee and cocoa available. Thank you. The wait time was reasonable and the waiting room was comfortable with complimentary coffee and cocoa available. Thank you. More
First and foremost there is zero communication between employees/departments. I took my 2022 Santa Fe for an oil change and they failed to do the job correctly. Then I brought my daughters Elantra for som employees/departments. I took my 2022 Santa Fe for an oil change and they failed to do the job correctly. Then I brought my daughters Elantra for some recalls and was told mis information by service manager. On the sales side, Donovan doesn’t know anything about vehicles and he’s a deer in headlights when asking questions. I referred my friend to purchase a vehicle before the bad service and the screen immediately went out. She scheduled service, the sales manager signed a sheet stating she’d get a loaner for when the service is scheduled so she drove an hour to the dealership just to be told that she needed to come another day because they didn’t have a loaner. More
Had recently bought a Santa Cruz here, and only needed the 2nd key, so no "sale" for the dealership. Still was treated great and happy with the service recieved. the 2nd key, so no "sale" for the dealership. Still was treated great and happy with the service recieved. More
The new facilities were nice. I sat in a comfortable area, enjoyed a cup of coffee, and worked undisturbed while I waited for my vehicle to be serviced. Victor, the person who too I sat in a comfortable area, enjoyed a cup of coffee, and worked undisturbed while I waited for my vehicle to be serviced. Victor, the person who took my vehicle in, was pleasant and efficient. The provision of communication with him by phone or text was a welcome innovation. More
People helping me were very polite & professional. I was met at my car & taken to the waiting room while the work was being done on my vehicle. I was met at my car & taken to the waiting room while the work was being done on my vehicle. More