Red McCombs Hyundai - Service Center

Gustavo and Rigo are great! !!! Went above and beyond to address all of my concerns in a timely manner. Customer service at its finest!! !!! Went above and beyond to address all of my concerns in a timely manner. Customer service at its finest!! More

No shuttle, loaner vehicle, or free ride was offered during my wait. No ETA for completion of vehicle maintenance given at time of drop off. Service desk and technician both had no clue why the car was during my wait. No ETA for completion of vehicle maintenance given at time of drop off. Service desk and technician both had no clue why the car was in for service despite 1. setting up an appointment over the phone and explaining the issue and 2. Hyundai had all necessary issues already recorded in the hyundai app. The dealership should not have to ask any questions. The car should automatically report any issues over the air. This should trigger a user friendly interface that allows fast scheduling of maintenance. The app should be able to automatically calculate estimated completion times. Just the fact that I even had to call for service is enough to prevent me from purchasing another hyundai. The fact that I had to tell anyone what was wrong with the car also disqualifies hyundai as a serious modern car manufacturer in my mind. I recommend researching more modern service procedures. Tesla's service department is so much better than hyundai, that the service experience alone will ensure my next car purchase is a Tesla and not a hyundai. Do your research. Be better. You're falling massively behind with your technology and it's glaringly obvious in your service department procedures. More

Everyone was friendly and my service was completed sooner than I expected. Waiting area was clean and had coffee and water available. than I expected. Waiting area was clean and had coffee and water available. More

Service was excellent start to finish. Look forward to my next visit. All the best, Burt Baine Look forward to my next visit. All the best, Burt Baine More

Victor del cid was great and explained everything excellent will come back here in the future excellent will come back here in the future More

Pleased the dealership updated the area for service. Much brighter and cleaner spot. Amber is the best in the service department. Much brighter and cleaner spot. Amber is the best in the service department. More

lied about my extended warranty phone number being for roadside assistance instead of it being for assurant and said nothing came up when searched the vin number on the website for a free oil change and t roadside assistance instead of it being for assurant and said nothing came up when searched the vin number on the website for a free oil change and tire rotation just because they didn’t want to do a free oil change for me. definitely won’t be coming back, bad customer service and lazy More

Luis was of great help as always. its the 3rd time that i have purchased from him. its the 3rd time that i have purchased from him. More

The time I have taken my vehicle in for any type of work, the staff is so friendly, very professional, and provides excellent service, always making sure you are updated on the vehicle repair and time expect the staff is so friendly, very professional, and provides excellent service, always making sure you are updated on the vehicle repair and time expected. The place is very clean with amenities. Great Job RED!. More

Time efficient, very informative, helped me stay within my budget and still was able to fix my car my budget and still was able to fix my car More