Red McCombs Hyundai - Service Center

The service was fantastic and the help from Amber and Victor surpassed my expectations. All of my Hyundai needs will be taken to this dealership and the professionalism and courtesy was superb. Victor surpassed my expectations. All of my Hyundai needs will be taken to this dealership and the professionalism and courtesy was superb. More

The shop kept the car for a week to perform a repair on a pre-diagnosed issue, valve cover gasket replacement. No work was performed or information shared on the other issue, a factory recall for turn signal pre-diagnosed issue, valve cover gasket replacement. No work was performed or information shared on the other issue, a factory recall for turn signal issues that was previously worked on to no avail. More

Excellent new facility extremely friendly staff, professional, timely and friendly great customer service and extremely competent professional, timely and friendly great customer service and extremely competent More

Service rep kept us up-to-date on the ordering and arrival of the new tire. Vehicle was ready ahead of schedule :-) arrival of the new tire. Vehicle was ready ahead of schedule :-) More

VÍCTOR DEL CID is awesome. I go there because of him. He’s very welcoming and always friendly. He always is quick to inform me of the progress of my car. While I’m waiting he h I go there because of him. He’s very welcoming and always friendly. He always is quick to inform me of the progress of my car. While I’m waiting he has me present at all times for if I need anything. His smile and care is genuine from the heart. He goes beyond the above job duties and I know he doesn’t put on a fake smile or a “how can I help you”, because he is 100% + customer oriented and places the customers needs before him. I commend VICTOR DEL CID because he is a great asset to your company. I greatly appreciate your company for having VICTOR DEL CID as part of your team. More

Called the dealership transferred to service department, was transferred to service advisor, left a message to call me back. Never received a call back. Called twice and never got a call back. Later receive was transferred to service advisor, left a message to call me back. Never received a call back. Called twice and never got a call back. Later received a call letting me know that my plates were in, asked to be transferred to service advisor, this time was able to speak to someone, explained my issue. Was told to bring it in. The morning took my vehicle at 7 am, explained the issue. Later that day received call from service advisor letting me know the grounds were loose and were tighten hopefully that resolved the issue. More

Unable to answer basic warranty questions. Questionable service department. Still keep rude team members within their finance department with little knowledge of fair lending practices. Stay a Questionable service department. Still keep rude team members within their finance department with little knowledge of fair lending practices. Stay away from this dealership/brand. Poor/rude BlueLink customer service. More

Everything is good. I come here for all services and have had no problems at all. I come here for all services and have had no problems at all. More

Our sales professional, JT, was excellent! Had to bring the car in for service and the service department was very responsive. Had to bring the car in for service and the service department was very responsive. More

I had a great experience. There was no wait time when I arrived to drop off my car. The service that would be completed on my car was explained to me, and I was able to get a There was no wait time when I arrived to drop off my car. The service that would be completed on my car was explained to me, and I was able to get a ride to work while repairs were completed. Everyone I interacted with were knowledgeable and courteous. I was given a phone call when my car was ready, and was picked up from work to get my car. Initially I was wondering how this day would go for me, but Phillip and the other guys got everything taken care of quickly and efficiently. Thank you. More