Red McCombs Hyundai - Service Center
San Antonio, TX
905 Reviews of Red McCombs Hyundai - Service Center
Excellent, Gustavo had planned his personal vacation time and put me in direct contact with his service manager in his absence. The small things always make the biggest impact on customers. That is why we re and put me in direct contact with his service manager in his absence. The small things always make the biggest impact on customers. That is why we return to your dealership. A well owned 10!!! More
The Service Center is wonderful! The staff are quick to attend to my arrival, and are always courteous and attentive to the reasons for my visit. The waiting area is modern, clean The staff are quick to attend to my arrival, and are always courteous and attentive to the reasons for my visit. The waiting area is modern, clean and aesthetically pleasing, including a fantastic coffee/latte/cappuccino - maker. Time for service is well within my expectations. More
When I took my car in they sent me an email with 3 items that needed to be repaired. Long story short. I had to wait 9 days for them to fix 1 of the issues, my rear camera. I paid for the extended warranty that needed to be repaired. Long story short. I had to wait 9 days for them to fix 1 of the issues, my rear camera. I paid for the extended warranty and never got the loaner car the salesman said was part of the warranty. I had to reach out to them multiple times, including the Service Director and an email to the GM, and just got a run around. Pathetic performance on their part in my opinion. Guess I'll have to pay for another garage to take care of the other 2 issues. More
Usually a great experience each and every time. My only complaint is that the full price of the service is never given (excluding tax). If you'd like further info on that, just reach out. Other tha My only complaint is that the full price of the service is never given (excluding tax). If you'd like further info on that, just reach out. Other than that, no complaints. More
We purchased a bump to bump maintained plan when we purchased our car that allows us free maintenance up until 65,000 miles. We went in for maintenance at 32,000, but we still got charged and payed at purchased our car that allows us free maintenance up until 65,000 miles. We went in for maintenance at 32,000, but we still got charged and payed at the expense of the dealers mistake. More