Red McCombs Hyundai - Service Center

Had an appointment at 945 for oil change waited a whole hour for the lady to check me in she said she forgot. A whole nother hour went by and asked if my car was completed she said hold on. Another 15-20 m hour for the lady to check me in she said she forgot. A whole nother hour went by and asked if my car was completed she said hold on. Another 15-20 min she came out and said it was going to be 109$ and they hadn’t started on my car yet! Mind you I had my 2.5 year old toddler with me. At this point I was furious! Everybody who came in after me were already gone I was the only one left in the lobby. I was supposed to have three free complementary oil changes. No one said anything about ma’am. You don’t have complementary until she came out two hours later and said it was gonna be 109 so I told her you’ve had me sitting here for two hours and you barely wanna tell me that it’s gonna be 109 and they haven’t even started on my oil change? All she could say was I’m sorry so I asked her for my keys in my car and I left with no oil change. More

They made my car look like new again and returned it to me clean. Victor kept me up to date on my repairs and kept me informed of any delays. Margaret and everyone else I interacted with had great customer me clean. Victor kept me up to date on my repairs and kept me informed of any delays. Margaret and everyone else I interacted with had great customer service. More

Always check what needs to be done. My rep Joe always follow through and communicated very well My rep Joe always follow through and communicated very well More

Good Experience, Didn't wait longer as i expected. From the time i called to make appointment till i parked my Car in Service Lane it was awesome. Thank You From the time i called to make appointment till i parked my Car in Service Lane it was awesome. Thank You More

Very easy to book an appointment. This location communicates quickly and effectively. Customer service was excellent. This location communicates quickly and effectively. Customer service was excellent. More

They forgot to reset the timer on the Vehicle then submit the report to show that they serviced the vehicle. Therefore, I will have to explain this to the warranty company. the report to show that they serviced the vehicle. Therefore, I will have to explain this to the warranty company. More

Service Depart. heading down hill! Very disappointed, too long for services to be completed. Seems unorganized. heading down hill! Very disappointed, too long for services to be completed. Seems unorganized. More

Service was great. Very fast and efficient and very friendly. I will definitely come back again Very fast and efficient and very friendly. I will definitely come back again More

I was promised my car would be ready early the next morning or perhaps later the same day it was dropped off. At 1 PM the next day, I found out Service Had not even looked at my car. They Never Called morning or perhaps later the same day it was dropped off. At 1 PM the next day, I found out Service Had not even looked at my car. They Never Called the Endurance # I gave them to ask for a claims Number, and They Never Called Me Back. I also Believe the $125 SERICE CHARGE is a RIPOFF. I bought my Hyundai at your dealership in 2016, but the had lady would not Wheel & Deal, so I went to Red Mc off of IH10 and had the same car be transferred to the IH10 dealer. He Was Willing to Met my Price. More

The service was great. The car was serviced well and we have no complaints at this time. The car was serviced well and we have no complaints at this time. More