Red McCombs Hyundai - Service Center

Came in for the paid for oil changes for my Sonata, without an appt, I was assured by the initial contact, I did not need an appt. It took over 2 hours for a simple oil change. Then, car had to be lo without an appt, I was assured by the initial contact, I did not need an appt. It took over 2 hours for a simple oil change. Then, car had to be looked at again due to a leak, ended up being the oil filter seal. More

Service agent was great however the front desk reception lady was dry and kind rude lady was dry and kind rude More

The technician that worked on my vehicle did a good job. My service advisor initially told me about my alignment with price. At first I was going to hold off and just take my vehicle in for the recall. I to My service advisor initially told me about my alignment with price. At first I was going to hold off and just take my vehicle in for the recall. I took the shuttle home with their service was good as well. Within 30 minutes of leaving the service center I called to give the go on the alignment. I called twice to the service desk and the service advisor number to have this service done before 4pm when I would be returning for my vehicle. My appointment time for my recall was at 9:15, my shuttle was before 10am and I called between 10:30am all the way up to 3:30pm. I never had my call returned that day or days to come. My service in person was good but after trying to call all day to add the alignment service I’ve decided to use my neighborhood body shop. I don’t prefer major dealerships and only take my vehicle for recalls other then that I get my services done at my neighborhood body shop for their customers service and attentiveness. These acts of services is what keeps customers coming back for future services and recommendations. More

The staff is so friendly and provided and answered any questions I had. Plus I got my car back in a timely manner. questions I had. Plus I got my car back in a timely manner. More

Dealership checked for needed maintenace while I waited for recall to be fixed. They gave me a long list of items attention which amou8ntd to over $1200. They made no mention of the red light on the dash s for recall to be fixed. They gave me a long list of items attention which amou8ntd to over $1200. They made no mention of the red light on the dash showing a ball in passenger's lap. I assume the light was unimportant or simply a short in the system. More

My car looks great! I am happy with results so far. Thank you for your services. I am happy with results so far. Thank you for your services. More

Went into for a complimentary oil change. The new building is clean and welcoming. The staff was friendly and ushered me in to the waiting area where coffee, comfy crunches, and a work statio The new building is clean and welcoming. The staff was friendly and ushered me in to the waiting area where coffee, comfy crunches, and a work station we're offered for customer convenience. My overall experience was pleasant. More

Mr. Gustavo Martinez was very Professional throughout my Vehicle Service Process! Communications, attentiveness. Knowledge of the Vehicle Service, all A+! Vehicle Service Process! Communications, attentiveness. Knowledge of the Vehicle Service, all A+! More

I was there to get a recall taken care had an appointment, spoke with advisor said it would be one at the most, after almost 3 hours he tells me they don’t have the part. appointment, spoke with advisor said it would be one at the most, after almost 3 hours he tells me they don’t have the part. More

Great experience from scheduling to being received by the staff. Was updated when needed and all questions were answered. staff. Was updated when needed and all questions were answered. More